Problem with new vid card....

[Denali]

I bought a new vid card (6600 GT) recently, installed it and on start-up I got this message: "I/O Card Parity Interrupt at 1000:8A52". It gives the option to (s)hut off NMI or to (r)eboot. The only way i can get back to windows is to hit "S". I installed some drivers from the CD that came with the card and i've been playing CS:S with no problems or anything. The only problem I have is the message popping up on EVERY start-up. I've tried installing newer drivers from nvidia's site and that doesnt work. Also tried re-seating the card in case it wasn't in properly. No luck... please help if anyone knows what is wrong and what I can do?? :confused:

Specs: 3.2 P4 /w HT 1GB Ram Chipset: Intel 925X Express

[norton850]

Check out the card in device manager. See if you come up with any conflicts or other problems. Did you make sure to uninstall your old card and any old drivers with it.
This is a troubleshooter from a google search of the problem:

http://www.pcguide.com/ts/x/sys/operrIOParity-c.html

[saphalline]

Do you get this message when booting Windows or during POST? My initial guess is that the vid card's RAM has some error in it and you should RMA it, but without knowing any more details, that's just an unfounded guess.

[Denali]

yes uninstalled old drivers... and in the device manager everything having to do with the vid card is A-ok... no conflicts. Like i said, the card runs games fast and without any errors... however when I try to install drivers from nvidia's website and newer ones that all benchmarking review sites have been using, they don't work. I just don't understand what it does when i hit "S" to shut down NMI and if this error is causing more problems? and why I can't install newest drivers...

It says the message right before windows pops up. What does RMA mean?

[saphalline]

Ok, I did some Googling of your problem and it appears that your video card's RAM may be bad. How much RAM is on your vid card? If CS isn't graphically demanding, it could be playing fine despite an onboard RAM problem because it isn't using all the RAM on your vid card. However, a "non-maskable interrupt" on an I/O card with a parity failure probably means your shiny new GF 6600GT is bad.

Contact the vendor who sold it to you and tell them to replace it. Again, do an RMA = Return Merchandise Authorization.

[Denali]

Hmm this is bad. I'd be quite angry if I had to send it back, and get another one sent to me only to have the same problem occur. Anyways, there is 128MB RAM on the card. But wouldn't it seem odd that I can play Doom3, CS:S, and the Painkiller demo smoothly with bad RAM?

[stumpper98]

Oct. 28 - Just got my CHAINTECH 6600 GT PCI.Express card and
having the same problem at start up I get this error
IO Card parity interrupt @ 1000:8A52

Thanks Ronald :confused:

[kgray]

Make that 3....identical error just before the windows XP startup screen.
Graphics card seems to run well, just this annoying NMI every time I boot.

I have an eVGA 6600 GT running Windows XP on a Dell Dimension 8400.
P4 3.0 GHz w/HT , 925X Chipset, 512 MB DDR2.

I have contacted eVGA support for help, but have no solutions as of yet.

Anyone else solved this problem?

[norton850]

It's possible that the video card is not actually the problem. Uninstall and take out all other expansion cards (sound card, modem etc.). Reboot and see if you still get the message.

[Denali]

Well with the ATI x300 that was running in there before I never encountered the error. As soon as I installed the 6600GT it happened. And now it's 3 of us who have the same problem with the same card... I also have a Dimension 8400 3.0ghz /w HT 1024MB RAM, running windows XP. Hopefully after enough people have complained to NVidia they'll realize they need to fix something for us :P

[norton850]

The point was not that this has nothing to do with your video card, obviously it does since you didn't have the problem before you installed it. I was suggesting that you may be getting the message because of an interaction/conflict between the video card and one of the other expansion cards.

I still think that it's reasonable (and harmless) to try what I suggested. If it doesn't work, well......then it doesn't work.

[dayznfuz]

I'm another guy with a problem with a 6600 GT video card.

I've got a Dell 8400. The only other expansion card is SB audigy 2 card. I installed a Chaintech 6600 GT PCIe card, and also get the "I/O Card parity interrupt at 1000:8A62" with an option to restart or disable NMI.

I returned the card for a SECOND Chaintech 6600 GT card and still get the same error. I can't believe both cards are malfunctioning. One of the other posters mentioned that he had the problem with an eVGA brand card.

So... Any ideas out there? I've tried everything. I took out the audigy card, but no dice. The system device manager says everything is working fine without conflicts. The card otherwise seems to be working fine if I disable NMI. It flies through Doom 3 and Farcry without a problem. Is it something intrinsic to NVidia's chipset?

[saphalline]

Hmmm... I'm starting to think that this is merely an early adopter's problem - this has nothing to do with hardware not working, but rather that the hardware is incorrectly reporting errors. I suspect that the companies involved are aware of the problem and new mobo BIOSes will be released shortly.

In the mean time, disabling NMI seems to have no ill effects, so go ahead and do that. Since it's tied to the CMOS settings, disabling it is not permanent and it makes the apparently incorrect error go away.

I remember similar growing pains when AGP came along...

[Punter]

I have the same exact problem with the Dell 8400 and 6600GT. I was going crazy until stumbling on this thread. Everything does seem to be working properly so I will just keep hitting S for shutdown and hope nothing explodes. :eek:

[rond36]

Sounds to me like a resource conflict. See here (http://www.pcguide.com/ts/x/sys/operrIOParity-c.html)

[dayznfuz]

I got my system to work!

Well, after reading the posts on this board, it dawned on me that the majority of people own dell 8400s. Checking around the Dell boards, other people have reported the same problem which was fixed by upgrading the system flash Bios.

It works. I upgraded my bios, and now everything boots without a problem.

[saphalline]

Stupid Dell. What are they are they trying to do? Cause an epidemic?

Oh well, glad your problems went away. Guess the new BIOS worked, huh? :D

[kgray]

Worked for me too! :)

[stumpper98]

For Dell Computers

Worked for me :)

[Skwalh]

I bought my 6600 GT last saturday and got the same message:

"I/O Card Parity Interrupt at 1000:8A52". It gives the option to (s)hut off NMI or to (r)eboot"

I'm unlucky because my bios version seems to be the last one = A03.
So I couldn't update it. 'waiting for A04.

My problem is that my Dell crashes 15 min after playing any game, the newest (Doom 3) and the oldest (Battlefield 1942).

I'm not writing to have a solution, cause I think the Bios update IS the solution... I'll wait!

[slothy]

I am geting the same exact problem with my evga 6600gt and dell4700. But i'm also geting A LOT of artifacts in halo and some tests in 3dmark03, not sure if these are related.

I tried updating the dell bios, but still geting error.

If anyone else is geting this error, and can still play halo fine, please post so I know if its the card or related to the error.

[saphalline]

slothy - your problem sounds like too much heat. Add another fan or replace the Dell case fans with better ones. The Dell 4700 is only supposed to use either onboard video or a Radeon X300 SE (configuration options on Dell's website) so it wasn't really designed for a high heat vid card like the 6600.

This other NMI error sounds like it's unique to Dell machines so I don't doubt that a BIOS upgrade or even a mobo replacement will solve your problem. I haven't seen anyone here with that error that doesn't own a Dell.

[Skwalh]

But for the Dell 4700, they proposed me to choose between X300 an d X800, I choosed the X300 cause I knew i'd change my GC to a 6600 GT.

Perhaps they'd have add another fan with the X800 you'll tell me, but where ??? :confused:

[saphalline]

Perhaps they'd have add another fan with the X800 you'll tell me, but where ???
The case's side panel. Side panels with built-in fans are more costly than regular ones, so they'd probably give you a regular one to save money if you're not going to fork over the money for the upgrade. This is just a guess, but it seems to me to be the most likely. A fan on the side panel blowing cool outside air onto the vid card is really all you need.

[mwyman]

I have the same problem with my new Dell 4700. I purchased it w/o a graphics card and added a Leadtek 6600GT. I replaced the first card thinking it was a card problem. 2nd card does the same thing.

I have a case open with Dell. I'll update the thread when I hear from them.

[mwyman]

Well, Dell's answer was as expected. It's a compatibility problem. Buy one of their supported cards for the 4700. This means the X300 SE. They even tried to convince me that if I didn't buy the card from them, there might be other compatibilty issues.

I hate going with the X300. Does any one have a guess if the X600 Pro or XT might work on the 4700?

[dayznfuz]

The only other hiccup I had when after I updated my bios to A03 was that I had to use the drivers that were supplied with my video card. Every time I tried to use the latest NVidia drivers, it'd eventually crash. I'm wondering if the newest drivers don't yet support the 6600 GT.

Hope that helps.

[Skwalh]

Thanks Sapha, I have my case open now (Only when I play or work 3D!!), and it works!! ;)
I'm even thinking in buying a cooler!!! I think it cannot be a bad idea!
Of course i still have my uncompatibility problem, but for now, the only "problem" is to tip "S" when I start my PC, so i'll wait for the Dell Flash Bios A04... that's all!!

mwyman: They proposed me a X800 too, with the 4700... ask them!!!

[curt]

Just got my brand new Dell 4700 (with BIOS A03) and new 6600GT card & running 66.93 drivers and I have the same exact problem with the boot error.

Interestingly I queried nVidia on it before I purchased the combination and they said the latest Dell Bios (A03) and their latest drivers would solve the problem.

That may fix it for the 8XXX machines at Dell but it does not seem to fix it for the 4700 machine...bummer. The only real pain is it just hangs on boot until you tell it to continue as everyone has noted.

I am not seeing any performance issues that could be heat related as of yet so I will advise on that later.

Curt

[nmonet]

I have a dimension 4700 (bios A03) too and a 6600 gt (leadtek).

I have the same problem and I would like to known, if any one correct this problem and have a solution (other than wait the new dell bios).

Thanks you.

[tsch]

I'm having the same problem with my 4700 and a giga-byte 6600GT. However, the card's also making quite a bit of noise, as this is the first system with a "powerful" GPU I've owned (prior to this I've been an iBook user) I don't know if that's normal or not. It doesn't sound like the fan's running constanting, sometimes it's a start and stop sound.

Hope this gets resolved by Dell soon, it's pretty irritating. Because of the weird fan stuff, I think that I may put the stock card back in until there's a BIOS fix or whatever from Dell.

[PaulJReid]

Add another one :mad:

4700 with Galaxy geForce 6600GT.

Anyone getting anywhere with this?

P

[gfree98]

I've gotten the same error message I/O Card Parity Interrupt at 1000:8A62. Setup is Gigabyte 6600 GT and dell 4700. Same error message. 2 Hours on phone with dell. Reflashed bios. The bios date in system was 8/24 and the downloaded bios date says it is be 9/27. However, the bios still read the same date after the update. Tech support told me to take the 8400 bios update and apply it since that supposedly fixes the problem on that machine. However, the bios update won't let you apply it to another model number of machine (go figure).

Tech had me go into safe mode startup of windows xp (vga mode) and install video drivers. This is a hardware problem prior to the video drivers even being initialized.

So they're supposedly sending a tech out to replace my motherboard. I'm thinking of returning the machine. This is ridiculous!!!!!!

Had the same options for (S)hut down NMI, (R)eboot, other key to continue. Tech did not know what NMI was. Clicking S will bring up the machine in windows. Other key will lead to about 8-10 iterations of the same message with different addresses but will eventually bring up the machine. :o :o :o :o :o :o :o :o

[JoeUser]

Dell sent me a new motherboard for my 4700 and I still have the problem. Prior to adding the 6600GT to my system, I have added an ATI x700 pro and this caused the screen to go black after the loading windowsxp screen but before the desktop (the infamous infinite loop problem).

Let me know if the motherboard the tech installs in your system works... my replacement didn't.

I think dell needs to determine whether they want to sell proprietary computers that only work with their parts or computers that accept industry compliant components, such as PCIe. They can't ride the fence, either fix the bios or tell us your computers are proprietary.

[JamesB_30]

For anyone interested, the A05 bios revision dated 12/12/04 is available at Dell. Just click on the link posted by stumpper98 in the middle of the first page and enter your information. This revision DOES address the false error report. I also have a Dell 4700 and purchased the cheaper Albatron version of the 6600gt. Just flashed the bios 10 minutes ago, first boot was flawless. I'll update this thread if anything changes.

Thanks to all for helping me fix my problem as well, hope I can be just as useful in the future

JB

[scottvin]

same issues as all the above - updated the bios just now - no errors!

[quijybo]

I have a Dell Dimension 4700 and an Nvidia geforce 6600. I found that updating the flash BIOS from A03 to A05 fixed the problem.

Thanks JamesB_30!

Quijybo

[Paleo Pete]

Sorry folks, I had to remove the link to the BIOS update, since any BIOS update is tailored to a specific computer or motherboard. If someone happens to grab that BIOS update with a different model system, they will find that it either does not work at all or completely trashes their system. That means new motherboard, and Dell probably charges twice what your local computer shop does. Every other computer company I know of does, but I haven't seen Dell prices myself, just Compaq, HP, Gateway, Toshiba and Sony. All twice the price of local shops, or twice plus some.

If you have a Dell with this problem, navigate through the Dell site and find the exact BIOS update for your specific computer model. Sorry to have to put you through that trouble, but I feel that leaving the link there posed a problem if people didn't read closely enough, and the specific model(s) covered did not appear on the webpage. I just wish I had spotted it a month ago when it was originally posted... :rolleyes:

[inflame]

i am geting a 6600 GT and i hope this doesn't happen to me but i am not getting mine with dell, mines seperate

[JamesB_30]

it says in the description of items addressed that this problem is fixed with the A05 release. I followed the link that has been removed from this site, but I imagine that if you do a search on dell.com for A05, you'll find the update. Make sure it's for your model before you download as you may have troubles as mentioned above!

Hope this helps

JB

[dtoney]

Flashbios A09 fixed it. The file I downloaded from Dell was D4700A09.EXE. I have a Dimension 4700 and had the exact the same problem as everyone else here when I installed the 6600 GT.

[ned316]

ok well it turns out i have the same problem, i bought a dell demension 4700 about six months ago and recently got the nvidia Geforce 6600 GT

i installed it, well first like a wekk after i had a problem with my conection blah blah blah, i called verison they told me to call dell, they came over and gave me a new motherboard. so then i installed the video card and got the same error you guys get.

I/O Card Parity Interrupt at 1000:8A62 and then you got the options at the bottom....

so i called dell for like 2 days switching to nividia support and dell. Then i came accros this site and god oh mighty thank you, it turns out that my bios is A00 and the i went to the site and downloaded the latest one witch is a bios A09 and it works great no problems or anything, here is the site were you can update the bios and i hope this works

again it is for demesnion 4700 bios update

(I removed the direct link, see my post below why, PrntRhd)

and injoy your new gameshttp://search.dell.com/results.aspx?s=dhs&cat=sup&c=us&l=en&cs=19&k=d4700a09.exe&x=11&y=10 (http://)

[PrntRhd]

ned316,
The original thread is old, 2004 vintage. The problem was already fixed.
also from Pete:
12/19/2004
Sorry folks, I had to remove the link to the BIOS update, since any BIOS update is tailored to a specific computer or motherboard. If someone happens to grab that BIOS update with a different model system, they will find that it either does not work at all or completely trashes their system.
If you have a Dell with this problem, navigate through the Dell site and find the exact BIOS update for your specific computer model. Sorry to have to put you through that trouble, but I feel that leaving the link there posed a problem if people didn't read closely enough, and the specific model(s) covered did not appear on the webpage. I just wish I had spotted it a month ago when it was originally posted...

I removed the direct BIOS link, please do not post those. The other link is broken, I did not change it.