Windows Shutdown

[derekpayne]

I am running windows xp pro with service pack 2 installed and an AT type power supply and cannot get the screen to show "it is now safe to turn off your computer" on the screen, it only says "windows is now shutting down.

any ideas?

Thanks

[Jiggy]

The "windows is now shutting down" is ok, your system will/should power down, after you get this message does your system shut/power down ok ?

are you having other problems ?

[Sylvander]

Probably one or more programs [running unseen in the background] is/are "Not Responding" and the Operating System is unable to close it/them down, and therefore never reaches the "It is now safe to turn off your computer" stage of the shut-down process.

Before you try to shut down use "Ctrl+Alt+Del" to see if any programs are "Not Responding", and "End Task" any found.

Investigate why these are "Not Responding" and try to eliminate the cause.