Wow What a Mess!!!

[classicsoftware]

Presently at a clients:

Here is the HJT log:

Logfile of HijackThis v1.98.2
Scan saved at 9:17:24 PM, on 11/16/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\Nhksrv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Toolbar\TBPSSvc.exe
C:\WINDOWS\System32\Winkave.exe
C:\WINDOWS\System32\Winkgx.exe
C:\WINDOWS\System32\Winkxgj.exe
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
C:\WINDOWS\DELLMMKB.EXE
C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
C:\Program Files\WildTangent\Apps\GameChannel.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\COMMON~2\ADDRES~1\Winnet.exe
C:\WINDOWS\System32\rundll32.exe
C:\PROGRA~1\Toolbar\TBPS.exe
C:\PROGRA~1\vwwrpr\utpsxw.exe
C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Greetings Workshop\GWREMIND.EXE
C:\Program Files\Palm\HOTSYNC.EXE
C:\PROGRA~1\vwwrpr\wxsptu.exe
C:\PROGRA~1\COMMON~2\ADDRES~1\comwiz.exe
C:\PROGRA~1\Toolbar\PIB.exe
C:\Program Files\Common Files\WinTools\WSup.exe
C:\WINDOWS\System32\wuauclt.exe
C:\hjt\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50047
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.commonname.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/chsi.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50047
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.commonname.com/english/toolbar/sidebar.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.commonname.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50047
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = localhost
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: BabeIE - {00000000-0000-0000-0000-000000000000} - C:\PROGRA~1\COMMON~2\ADDRES~1\cnbabe.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Popup Manager - {08E74C67-99A6-45C7-94DA-A397A8FD8082} - C:\Program Files\Popup Manager\PopupMgr_1.0.2.1P.dll
O2 - BHO: URLLink Class - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet6_38.dll
O2 - BHO: (no name) - {63B78BC1-A711-4D46-AD2F-C581AC420D41} - C:\PROGRA~1\COMMON~1\WinTools\btiein.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O2 - BHO: BabeIE - {A6475E6B-3C2E-4B1F-82FD-8F1C0B1D8AD0} - C:\Program Files\CommonName\Toolbar\BabeIE.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: CommonName - {A3E3F04C-F98C-4295-95EF-41C57425B077} - C:\Program Files\CommonName\Toolbar\CNBarIE.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
O4 - HKLM\..\Run: [Lexmark X83 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
O4 - HKLM\..\Run: [Lexmark X83 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printra y.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [winnet] C:\PROGRA~1\COMMON~2\ADDRES~1\Winnet.exe
O4 - HKLM\..\Run: [Zenet] rundll32.exe C:\PROGRA~1\COMMON~2\Toolbar\CNBabe.dll,DllStartup
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL,NewDotNetStartup -s
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe
O4 - HKLM\..\Run: [RUVHVo1v] C:\PROGRA~1\vwwrpr\utpsxw.exe
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - Startup: Greetings Workshop Reminders.lnk = C:\Program Files\Greetings Workshop\GWREMIND.EXE
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: America Online 6.0 Tray Icon.lnk = C:\Program Files\America Online 6.0\aoltray.exe
O4 - Global Startup: Camio Viewer 2000.lnk = C:\Program Files\Sierra Imaging\Image Expert 2000\IXApplet.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?


Let me know what you think.....

[classicsoftware]

Here is the rest:

O8 - Extra context menu item: Add A Page Note - C:\Program Files\CommonName\AddressBar\createnote.htm
O8 - Extra context menu item: Bookmark This Page - C:\Program Files\CommonName\AddressBar\createbookmark.htm
O8 - Extra context menu item: Email This Link - C:\Program Files\CommonName\AddressBar\emaillink.htm
O8 - Extra context menu item: Search using CommonName - C:\Program Files\CommonName\AddressBar\navigate.htm
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: ComcastHSI - {2E349D8E-B43A-443A-B61C-C43408C06A5C} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Support - {430681A1-CA7C-46C9-B867-FD6CB3DDE5C4} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: Help - {8402DB23-FB70-456F-BA00-C76E9A584503} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by CommonName
O10 - Hijacked Internet access by CommonName
O10 - Hijacked Internet access by CommonName
O10 - Hijacked Internet access by CommonName
O11 - Options group: [CommonName] CommonName
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: Yahoo! NFL StatTracker - http://aud9.sports.yahoo.com/java/y/nflst8224_x.cab
O16 - DPF: {26E8361F-BCE7-4F75-A347-98C88B418322} - http://dst.trafficsyndicate.com/Dnl/T_50017/btiein.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20020323/qtinstall.info.apple.com/qt505/us/win/QuickTimeInstaller.exe
O16 - DPF: {525A15D0-4938-11D4-94C7-0050DA20189B} (SnoopyCtrl Class) - http://www.ea.com/downloads/games/common/snoopy/iesnoopy.cab
O16 - DPF: {860489A4-76CF-496C-ACA6-534F391D5332} (Helper Class) - http://www.commonname.com/english/toolbar/cnbabeb3.cab
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} (WTHoster Class) - http://www.wildtangent.com/install/wdriver/sportsgames/ssxtricky/ea/wtinst.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://cvs.webex.com/client/latest/webex/ieatgpc.cab
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://www.walmartphotocenter.com/photo/upload/XUpload.ocx
O18 - Protocol hijack: cn - {9346A6BB-1ED0-4174-AFB4-13CD4EC0AA40}
O18 - Protocol: relatedlinks - {CD8D1CAA-FE4A-45DF-A06C-028AAF1821DE} - (no file)
O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\Toolbar\toolbar.dll

[Budfred]

That is a goodly load of garbage, are you asking for help?? I would start with standard scans, including CWShredder... Ad-Aware SE will take care of a fair amount... Do you know about the NewDotNet uninstall protocol?? You may need LSPfix, but I would get rid of NewDotNet first...

[classicsoftware]

Fill me in on the nest way to get rid of Newdotnet.

[classicsoftware]

Mostly concerned with New.net as I know improper removal can cause problems.

Ad aware found over 1000 critical errors/problems and fixed most of them and that should take care of mostly everything.

Wintools will NOT uninstall via add/remove programs. The popups/illegal operations iwth IE make it all but unusable. Firefox works ok but still has the occasional illegal operation.

I just wanted you to look it over before I attacked it as this is a real mess.

Did you see anythiung else obvious in the HJT log?

[david eaton]

Uninstall new net from Add/Remove programs,. If there is no entry for it, removal instructions can be found on the newnet website (http://www.new.net/help_faq.tp#p4).
Then the usual Adaware spybot etc. Then post a fresh log.
Wintools needs special treatment, but it will be easier if as much as possible is removed first.

[Budfred]

Ad-Aware SE seems to be killing WinTools at least some of the time... Make sure it is fully updated... If it doesn't, it will have to be turned off in Services and there is a fix for that....

As for obvious problems.... CommonName jumps out big time in this log... A touch of CWS and a whole bunch of one shot stuff.... Once you get to where you think you got most of it, post a fresh log and we can check it over....

[Paleo Pete]

Win Tools sets itself up as a service, and must be disabled before anything else will work. Try to kill the process and it restarts itself instantly.

Go to Start\Run and type in services.msc, scroll down the list to Win Tools and disable it, then use Add Remove Programs in Safe Mode to remove it. The Win Tools folder in Windows Explorer is probably write protected, change the Read Only attribute and you should be able to delete it. I think it's found in Program Files, but can't remember for sure, I haven't had to remove it in a couple of weeks...I've cleaned Win Tools off a dozen customers' computers, it can be a real pain to get rid of...and by the way, disable System Restore before starting, XP probably has made at least one restore point since it was infected, System Resore will put it right back, so shut it down, reboot and restart it to remove the infected restore points.

[classicsoftware]

Well guys: here it is.

Adaware found over 1400 critical errors.
Avast found over 800 infected files, mostly Klez

Here is the new HJT: (Wow it fits in one post)

Logfile of HijackThis v1.98.2
Scan saved at 7:03:52 PM, on 11/20/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
C:\WINDOWS\DELLMMKB.EXE
C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
C:\Program Files\WildTangent\Apps\GameChannel.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\Nhksrv.exe
C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Greetings Workshop\GWREMIND.EXE
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\hjt\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/chsi.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = localhost
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Popup Manager - {08E74C67-99A6-45C7-94DA-A397A8FD8082} - C:\Program Files\Popup Manager\PopupMgr_1.0.2.1P.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
O4 - HKLM\..\Run: [Lexmark X83 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
O4 - HKLM\..\Run: [Lexmark X83 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printra y.exe
O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - Startup: Greetings Workshop Reminders.lnk = C:\Program Files\Greetings Workshop\GWREMIND.EXE
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: America Online 6.0 Tray Icon.lnk = C:\Program Files\America Online 6.0\aoltray.exe
O4 - Global Startup: Camio Viewer 2000.lnk = C:\Program Files\Sierra Imaging\Image Expert 2000\IXApplet.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: ComcastHSI - {2E349D8E-B43A-443A-B61C-C43408C06A5C} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Support - {430681A1-CA7C-46C9-B867-FD6CB3DDE5C4} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: Help - {8402DB23-FB70-456F-BA00-C76E9A584503} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: Yahoo! NFL StatTracker - http://aud9.sports.yahoo.com/java/y/nflst8224_x.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20020323/qtinstall.info.apple.com/qt505/us/win/QuickTimeInstaller.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://cvs.webex.com/client/latest/webex/ieatgpc.cab

I think we are finally clean. Let me know what you guys think.

[Budfred]

It looks a lot better... I would still clean these up:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

And I would delete BackWeb:

C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\backWeb-7288971.exe

[david eaton]

..and by the way, disable System Restore before starting, XP probably has made at least one restore point since it was infected, System Resore will put it right back, so shut it down, reboot and restart it to remove the infected restore points.

I don't like to argue with one of our esteemed moderators, but I would leave the system restore alone until the computer is cleaned up. If something goes pear shaped during the removal process, an infected restore point is better than nothing at all. At least you can start cleaning up again, but if there is no restore point, you could end up have to doa repair install, or, worst case, a complete reinstall.
Just my opinion.