CD-ROM won't work

[HappyBcuzOfJesus]

My CD-ROM drive is not working. The following is what I know.

1. The drive is receiving power.. Disk In light works, tray slider works, light on left side with no lable does not come on.
2. Device manager settings
General - Philips PCRW1208; type: CD ROM; mfg: (Standard CD-ROM device); HDWR ver: Not available; Device status: Working Properly.
Settings - Target ID = 0; Logical Unit Number = 0; Firmvare version = P3.1. Options checked = Disconnect, auto insert notification, DMA. Drive = M.
Driver - Provider = Microsoft 4-23-1999 No driver files required or loaded. So I click on Update driver, select all of the search criteria and it tells me that the best drive is already installed. C:\Windows\INF\MSCDRON.INF
3. There are no ! or ? appearing for errors.
4. I insert a CD-ROM and get the blue screen of death -- with the following error message: A fatal exception )E has occured at 0020:00000000. the current app.......>
Can any one help?

[Whyzman]

Hello HappyBcuzOfJesus,

Welcome to http://www.pcguide.com/ubb/pcgubb.gif Forums!

Have you added any new software or hardware recently?

Would you head into SAFE MODE...then right click MY COMPUTER>PROPERTIES>DEVICE MANAGER. Click the + sign by the CD-ROM drive and REMOVE all instances you find. Reboot and let Windows reinstall the drivers.


------------------
May all your dealings in life be win/win!


Whyzman
----------------------
Reserved for Punishing Humor...A Pessimist's blood is always B-negative!

[HappyBcuzOfJesus]

Hey Wyzman... thanks for the reply same problem exists except now the fatal error is at 28:00000000.....

[philzee]

could the problem not be the firmware in the cd-rom itself is corrupt?

i would try another cdrom from a working pc if you could borrow one to see if the problem lies in the cd-rom itself

------------------
If you would like windows to mess up your life and delete files press any key...

[Whyzman]

Looks like the same error as before....

Once you are booted up...Use Ctrl+Alt+Del (Task Menu) and shut down all but Systray and Explorer...then see if you still get the same problem.

------------------
May all your dealings in life be win/win!


Whyzman
----------------------
Reserved for Punishing Humor...A Pessimist's blood is always B-negative!

[HappyBcuzOfJesus]

Reply 1- I do not have access to another CD-ROM drive, this drive was working properly until I restored the back-up of my C-Drive. I was asked if I wanted to replace hardware entries in registry and I said yes... this was probably my down fall. Are there any entries in the registry for which I should look?
Reply 2 - I shut down all but explore and systray and same problem occurs.

[mjc]

You restored a backup? How?

Try booting up and hitting <f8>; at the prompt select Command Linne (in 98 it should be option 5), then at the prompt type scanreg_/fix...that should get rid of tany registry entries pointing to the wrong place and may get some duplicate/conflicting ones too....

------------------
mjc
Links list:Computer Links (http://www.dreamwater.org/tech/mjc/index.htm)

Celts are the men that heaven made mad, For all their battles are merry and their songs are all sad.

[HappyBcuzOfJesus]

Hey good question on the how.... I used a CD and that was the last time my CD drive worked.[From a Windows backup *.qic]. I tried the scanreg /fix and it didn't take care of the problem. I have gone into Norton Utilites and "undone" all of my previous fixes. I am going into each entry and doing a manual fix. My goal is to get to the point where I only have CD fixes, then we can talk more. When I began I had over 800 fixes and I am down to 100+ so I am making progress and I do appreciate the help you are giving me. So I am off to repair and I will be "talking" to you again once I pare down the errors.

[HappyBcuzOfJesus]

Okay here are my error messages I have serched for and not found these files. I am afraid that they are related to the original CD-ROM drive I had installed in my machine. I now have a Philips RW drive.. PRW1208. I would greatly appreciate any help you can provide.

Missing or Invalid Key: "CLSID\{5E44E225-A408-11CF-B581-008029601108}\InprocServer32," refers to a missing file, "C:\Program Files\Adaptec\DirectCD\shellex.dll"

Missing or Invalid Key: "CLSID\{D3B1DE00-6B94-1069-8754-08002BD64F}\InprocServer32," refers to a missing file, "C:\windows\system\disktool.dll"

Missing or Invalid Application Path Entry: The key, "SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\CDPLYR.EXE" referes to an invalid application path, "C:\HP_Audio\Rack\CDPlyr.exe"

Missing or Invalid Application Path Entry: The key, "SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\directcd.EXE" referes to an invalid application path, "C:\Program Files\Adaptec\DirectCD\directcd.exe"

Missing or Invalid Application Path Entry: The key, "SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\key," referes to an invalid application path, "C:\Program Files\Adaptec\_adptsetup.exe"

Invalid LNK: \WINDOWS\Start Menu\Programs\Adaptec DirectCD\CD-RW Eraser.lnk- The shortcut is invalid because the pathname C:\Program Files\Adaptec\DirectCD\CDeraser.exe used by this shortcut is wrong.

Invalid LNK: \WINDOWS\Start Menu\Programs\Adaptec DirectCD\help.lnk- The shortcut is invalid because the pathname C:\Program Files\Adaptec\DirectCD\directcd.hlp used by this shortcut is wrong.

Invalid LNK: \WINDOWS\Start Menu\Programs\Adaptec DirectCD\Wizard.lnk- The shortcut is invalid because the pathname C:\Program Files\Adaptec\DirectCD\DIRECTCD.EXE used by this shortcut is wrong.

Invalid LNK: \WINDOWS\Start Menu\Programs\Adaptec DirectCD\Reference Guide.lnk- The shortcut is invalid because the pathname C:\Program Files\Adaptec\DirectCD\directcd.pdf used by this shortcut is wrong.

Invalid LNK: \WINDOWS\Start Menu\Programs\Adaptec DirectCD\ScanDisc.lnk- The shortcut is invalid because the pathname C:\Program Files\Adaptec\DirectCD\SCANDISK.EXE used by this shortcut is wrong.

Microsoft Shared .DLL Error
The key, "SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDL Ls," refers to the following missing files in the folder C:\WINDOWS\INF\

LTDF.INF LTDFI.INF LTDFT.INF LTLAN464.INF
LTMDM462.INF LTMODEM.INF LTPORTS.INF LTWAVE.INF

and in the folder C:\WINDOWS\Options\Cabs\

DEL_MF.EXE DELMODEM.EXE LTCOM.VXD LTDLLAN.SYS
LTDSP1.AA LTDSP1.E LTDSP2.AA LTDSP2.E
LTHOMOL.EXE LTLAN464.CAT LTMDM462.CAT LTMDMUI.DLL
LTMODEM.VXD LTMSG.EXE LTREMOVE.EXE LTVCD.VXD

and in the folder C:\WINDOWS\SYSTEM

DELMODEM.EXE LTCOM.VXD LTDAEMON.EXE LTHOMOL.EXE
LTMDM462.CAT LTMDMU1.DLL LTMODEM.VXD LTMSG.EXE
LTREMOVE.EXE LTVCD.VXD nslock15vb6.ocx WWAPPLET.CPL