More Problems With AOL

[Erik]

I posted a while back to report a problem with AOL High speed cable, and try to find a way around AOL. Basically I started paying AOL more money to get cable access and here I am two weeks later with NO CABLE ACCESS. I have spent hours on the phone with thei tech support and made no progress. The most recent recomendation was to download the most recent revision of their software with dialup modem, this took a little over two hours. I am now still NOT able to connect with the cable modem. Just called them again and was told yes it is a software problem. I explained I am a CS Major, and if they could give me more detailed information I would appreciate it. I was told that even the tech support guys answering the phones were not given this information. This scares me a lot, as I can imagine my self doing that sort of internship in a few years, and to have to tell people "their a problem but I can't tell you what it is becuase I don't know"! Who the H-LL does AOL think it is anyway, not allowing anyone to know what their problem is? I am paying them and feel I have every right to know why the service they are supposed to be giving me isn't working.

Erik

[YODA74]

Sorry to hear there still you giving a hard time.Never had Aol and never will.Even if I have to make the little women stand on the roof with coat hangers and aluminum foil.I know money is always an issue,I think I would save up and try something different.If RR keeps going up in price I may have to try something else and i would hate that.(spoiled)on high speed http://www.PCGuide.com/ubb/biggrin.gif
I hear DSL is good? I believe Diurnal has it or some type satelite he could offer some good advise on it.Seems nowadays everything is some kind of big secret (like eventually no one will figure it out?)Good luck and keep on kicken at them when you don't pay the bill maybe they'll get the hint. http://www.PCGuide.com/ubb/wink.gif

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Treading,Troden,Trails
HERE (http://www.davematthewsband.com)

[Jumby]

Yoda is right though...Roadrunner (AT&T Broadband) is the way to go. You don't have windows opening on top of each other and you get just what you want to see; not a bunch of ads and other kinds of crap all over the place. You can choose IE or Netscape, although I like IE better. Say goodbye to AOL --- you'll be glad you did.

[diurnal]

I had aol satellite system, and it would not work and im sure every thing high speed regarding aol doesnt work. I rather call them aohell, but any way i called there tech support which is separate from there dialup support. I wouldnt had had any thing aol , but i didnt have a choice at circuit city. Well i canceled like a month ago and took the satellite back . Called AOL to cancel my account for the satellite system. And they said "satellite system, i didnt know we had that" so go figure.
But 2months went by and they called me back and wanted be back and said in the near future they would have satellite systems. I was like what you dont even know that you sell satellite systems at circuit city. Well to make a long story short, they sux, and what makes me mad is you see the commercials on every second of the day.

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Sledgehammer will save the day!

[Rick]

Erik

Is your modem capably of both NIC and USB connection?
If so try using the USB to make the first connection.
This is what I had to do the first time I connected RR to my system.
It would not work with the NIC regardless of how it was connected.
I tried it with both the direct cable (Nic -Modem) and using the hub.

When I removed the network cable and used the usb,
The modem was found and initialized and from that point on I was connected.
I shut down and reconnected it to the network by way of the hub .
It continued to work perfectly

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To ERR is HUMAN
To REALLY screw things UP, YOU NEED a COMPUTER !

[sea69]

I had a real time installing aol/verizon!

just like the satelite and cable they have third partied dsl here.

what a fiasco

http://www.PCGuide.com/ubb/eek.gif

told the guy he didn't need aol, it just is going through verizon anyway.........

wish I had thought of aol.

Just think an entire world a captive audience for whatever I felt like trying to sell them 24/7!@!... and getting PAID for it.


http://www.PCGuide.com/ubb/wink.gif

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sea1_69@hotmail.com

homepage (http://www.seanweb1.homestead.com/3.html)


[This message has been edited by sea69 (edited 01-04-2002).]

[KidGenius]

Here's what you do. Get Juno and slap that puppy on your machine cause its good. Also get yourself a copy of bluelight.com from the K-mart its free too. Then download you a Netzero acct. All free all good. Good luck

[YODA74]

JUNO, spyware from hell do not use juno I believe not long ago here on the forums we had a person that had JUNO and he had problems from the word go.

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Treading,Troden,Trails
HERE (http://www.davematthewsband.com)

[KidGenius]

Not true . JUNO is the best, I have had it since the early days. And its free. And free is good. They cant spy on anyone if you aint paying.

[sea69]

now watch as YODA will give you a few details as to why he says that.


(see I have a keylog trace on his machine and he is now cutting and pasting like crazzzzzzzzzzy!)

{{joke}}

http://www.PCGuide.com/ubb/biggrin.gif

heh

http://www.PCGuide.com/ubb/wink.gif

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sea1_69@hotmail.com

homepage (http://www.seanweb1.homestead.com/3.html)


[This message has been edited by sea69 (edited 01-04-2002).]

[YODA74]

Good one Sea,

Internet-service provider Juno Online Services, which operates in the hard-hit free-subscription market, is adding a new line of business: supercomputing.
Charles E. Ardai, president and chief executive officer of the nation's third-largest ISP, said Thursday that he wants Juno (Nasdaq: JWEB) to become the leader in online virtual supercomputing and expects to begin testing the Juno Virtual Supercomputer Project in coming months.
_____________________________________________
Charles E. Ardai, president and chief executive officer of the nation's third-largest ISP, said Thursday that he wants Juno (Nasdaq: JWEB) to become the leader in online virtual supercomputing and expects to begin testing the Juno Virtual Supercomputer Project in coming months.


The venture will require participating Juno customers to keep their computers on at all times so Juno, of New York, can sell unused time and space on its customers' hard drives to third parties such as scientific researchers who want to solve large computational problems. The practice of using many computers at once to answer such bioinfomatic questions at a faster rate is called distributed computing.

you want someone to use your computer?


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Treading,Troden,Trails
HERE (http://www.davematthewsband.com)
(edited to force rebuild)

[Note: This message has been edited by ixl]