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thewolfe
05-27-2005, 05:49 PM
AVG problems - Repeated restarts

Is there a file that will tell me what program was starting to load when the computer shuts down.

I get an error about AVG7core.sys

Here is what they have to say on their site.

" 0512 Repeated restarts after the program update 7.0.322
Some users reported a problem with repeated restart of the computer on the MS Windows2000 operating system after the program update (Release date: 18.5.2005). The direct problem is not in the AVG but in a concurrency with some other installed driver that uses large amount of memory. In spite of that we are preparing next update that will reduce the memory requirements of the AVG Resident Shield.

To temporarily solve the problem you need to change one parameter in the registry. To do this please use this file. Just run it (double-click) in the Safe mode of the operating system (restart your computer and press F8 key repeatedly during the reboot, then choose the Safe mode option from the menu). After the computer restart it should be OK."


If I disable the programs in my System tray ( I use "Staratup CPL") and allow AVG to load all is well. Is there a way to tell which program is "overloading" things besides trying to add on program at a time?

Also, I'm running XP.

classicsoftware
05-27-2005, 08:28 PM
Did you follow Grisoft's advice?

If you didn;t and you look to disable other things you are looking for a disaster.

This is a known issue with a known solution. Follow it....

pop pop
05-27-2005, 11:16 PM
Well, if you just have to know...you might capture it in: Control Panel/Perforance and Maintenance/Administrative Tools/Event Viewer. That path is for XP, W2K is similar. Poke around in the Event Viewer after a crash, it's possible it will have captured what happened or give you good clues.

But like Classic said...there's a fix. The wise thing is to use it sooner rather than later.