Toshiba (laptop) Sims 2 install problem

[MARKBLACK]

My Daughter has a laptop purchased last August (new) (Windows XP Pro - 2.8 gig processor. 40 gig drive)
I purchased the Sims 2 for my daughter, I found it on eBay. Suppose to be from Japan (but it looks English enough to me) Anyway the install disc said copy the first disc to the desktop, which I did then go into notepad and change the language. When I try to install I first got a message saying download Direct X 9 - which I did. Now it’s saying contact Toshiba for tech details because the graphics card isn't up to scratch. Anybody know how I can get this program working?

[hiredgoonz]

What are the game's hardware requirements and does the laptop meet them?

The processor is certainly fast enough and hard drive space shouldn't be an issue.

Two things you'll need to check:

1) the amount of RAM in the laptop (right-click on the "My Computer" icon, select "Properties" and near the bottom it will show the CPU speed and amount of RAM) compare that number with the requirements listed on the game box, usually on the side or bottom.

2) the amount of video memory and type of video adapter in the laptop (open the Control Panel (switch to Classic View if you haven't already), open up "Display," click on the "Settings" tab, highlight the box numbered "1" (if there is more than one box) and click on the "Advanced" button. This will bring up the properties for the display and video adapter, click on the "Adapter" tab and in the middle of the screen it should show the type of video card and amount of video RAM, which is sometimes adjustable (it allocates a portion of system memory for video)

If the amount of video memory is insufficient, which you'll know by comparing it with what you find in the game requirements, you're pretty much out of luck unless you can increase the video memory. This option is likely either accessed in the BIOS or on one of the tabs in the "Advanced" area described above.

Now that I've explained the hard way to do this, I'll give you the easy way. Click "Start," select "Run," and type dxdiag in the text box. This will provide all the information you need about the system. CPU speed and RAM are displayed on the first tab and the "Display" tab will tell you how much video memory you have.