Not online but PC freeze when incomming calls received

[cdcdcon]

Hi,

Please help.. When I'm not on line, my PC freezes every time I receive an
incoming call..
800mgz, Win98, 56k modem. One telphone plug for phone and modem, I have
the Y connection..

Thanks for any advice.

[This message has been edited by cdcdcon (edited 05-27-2002).]

[This message has been edited by cdcdcon (edited 05-27-2002).]

[Paul Komski]

Hi cdcdcon and Welcome.

Your modem/modem software must be listening-to or at least hearing the incoming call and it is somehow interacting with it. What Modem/Fax software are you using and have you checked the configurations? Does the phone ring normally and are you able to take the incoming phone calls normally?

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Take nice care of yourselves - Paul
"People in glasshouses ..... shouldn't undress during daylight!"

[cdcdcon]

[QUOTE]Originally posted by Paul Komski:

Hi Paul,

I do have Conexant Soft 56 Data, Fax, Remote Tam PC modem. My PC freezes, and the call goes through normally. Internet connection has no problem.

Thanks

[This message has been edited by cdcdcon (edited 05-27-2002).]

[This message has been edited by cdcdcon (edited 05-27-2002).]

[Paul Komski]

It is possible that there is software trying to take the call (maybe trying to intercept data or a fax) and unable to cope with a normal incoming voice call.


[This message has been edited by Paul Komski (edited 05-27-2002).]

[cdcdcon]

Hi Paul,

Yes. If Iam offline, using my PC, I can make an outgoing call with NO problem.

Thanks again

cdcdon

[Paul Komski]

Regardless of the pc freezing; can you take an incoming phone call? I've gtg but I would look for the modem's settings (probably has an icon in control panel) and check how it is set up to deal with incoming calls. Is this a new problem and if so when/how did it start. Another problem area can be how such modems integrate with the sound card. Good Luck for now.


[This message has been edited by Paul Komski (edited 05-27-2002).]