cerdenavision
09-16-2005, 09:56 PM
cyberpowerinc.com will not stand behind their word. I have ordered one of their computers on a same day ship which is offered at a premium of plus or minus $150 dollars Guaranteed in writing. It did not ship same day and still hasn't. that was two days ago & I have been told that it will not ship for at lest another three days. when asked what the meaning of Guaranteed means to the company I was told it meant they will try real hard. I also asked to talk to a supervisor & was told there was none to talk to. when I got upset i was given a bogus email address to the president. I did email the tech support, sales, & the webmaster. these were emails on the site. I still have not received a reply. The funny thing is my credit card has been charged & I don't know if I will ever see the computer.also they offer onsite service as a standard warranty.obviously when they don't arrive I bet they will say they tried real hard. I was also given a name of the president Steven Chui. I was told he would contact me immediatley. he must be trying real hard also. hopefully this will help