deleted AVG program

[survivor]

I removed my AVG program from add remove programs and they were deleted. Now when I try to download from Grisoft site, it tells me there is a version on my system and istallation has failed.I have checked and cannot find the program anywhere.When I try to contact Grisoft they ask for reg. # which I cannot find. All suggestions would be appreciated. Thanks

[Sylvander]

The really easy way to fix this is:
1. If you had made a backup [image file] of the c: partition immediately before installing AVG. To "Jump Back" to the way your software was before the install you just restore the backup [image].

2. Assuming you don't have such a backup, is your OS WinXP and do you have a suitable "Restore Point" made before the install?

Not so easy or certain:
3. If you don't have either 1 or 2 you might try a registry cleaner [hopefully it would find and eliminate orphan settings (an orphan AVG setting may be causing your problem)].
There is [a Microsoft] one included on the [free] "Emergency Boot CD" [EBCD] from http://ebcd.pcministry.com/
The bootable CD also includes "Image for DOS" which can backup your partitions to image files [the file must be stored on a partition other than the one being imaged], so you never have this [or any such] problem in the future. Seems like a good idea to run the registry cleaner from outside the Windows environment [after you've made a routine backup], that's why I like the one on this bootable CD.

[survivor]

Thanks for the information.I now have my AVG back.

[Sylvander]

What produced the fix? :confused:

[survivor]

Went to geeks.com and for some reason that site allowed me to download AVG which Grisoft did not

[Sylvander]

Hmmm, with the exception of Windows updates, I always download the installation file of any program to my C:\00tmp folder then change into "msconfig->Diagnostic Mode" [with my broadband modem powered off] to install [except when the installation program insists on going out onto the web to contact base].
I never install on the web.

[anton muzic]

Hi Sylvander,
I came across your response here

"Hmmm, with the exception of Windows updates, I always download the installation file of any program to my C:\00tmp folder then change into "msconfig->Diagnostic Mode" [with my broadband modem powered off] to install [except when the installation program insists on going out onto the web to contact base].
I never install on the web."

was interested...could you expand on why you do this (alhough i have an inkling), more specifically
Is there any diff in making a temp folder straight off a c:\ (as i have one rooted 4 levels deep?)
And what does "msconfig->Diagnostic Mode" acomplish?

cheers
anton :)

[Sylvander]

"Is there any diff in making a temp folder straight off a c:\ (as i have one rooted 4 levels deep?)"
I like to gain quick and easy access to my temporary folder. Wouldn't want to have to click on other folders to dig 4 levels down. Then I'd be forced to remember the pathway. Because I put a double zero [a single zero would do, but a double gives the option to make up to 99 numbered folders] at the beginning of the folder name, Windows puts it at the top of the folder system.

"what does "msconfig->Diagnostic Mode" acomplish?"
This is like Safe Mode, but with CD-drive access.
So there are no programs running in the background. So when the installation program gives a reminder to shut down all running programs, there are none running.
Also, I normally save a copy of all downloaded installation files to a CD-RW disk [and make a wri file explaining where and when it was got and what it does], and then later [perhaps if I need to reinstall] I might copy a program [or more] from the CD to the 00tmp folder, and install it [or them].
I also use "Simple Backup" in diagnostic mode to make backups to CD-RW disks.
Has the small disadvantage that when I restore one of those backups and then boot the PC, it takes me into diagnostic mode [because that was the configuration backed up], and I need to reboot back into normal mode.

When in diagnostic mode, there is no firewall running, so I disconnect the power cable [partly pull out the power plug from the modem socket (enough to disconnect), but leave it in the socket. So there's no modem connection.