Unable to Print

[WMIKED]

Hi,

I have a number of printers defined and one of them (not the default) has a file in its queue, which it won't print and won't delete. So far I have tried:
1. Cancelling thye print.
2. Going into Services and stopping and restarting the Print Spooler. It appears to stop OK but the restart times out and when I reboot the print file is still there.
3. Deleting the printer. THis was the last thing I tried and now the printer is marked as deleting but never deletes.

Any ideas on How I can get rid of the print file, printer, both? While this problem is in the way I am unable to print.

Thanks


Mike Duffy

[PrntRhd]

Ok,
First what OS are you using?
Has the printer ever worked prior to this incident?
What type of printer?
What type of connection and what type of computer porting?

[WMIKED]

Hi,

OS is Win XP SP2. Printer has been working satisfactorily for a year. It is an HP 970CXi. Connected by cable to a USB port.

Regards,

[PrntRhd]

I had an experience where a corrupted printer driver on XP notebook forced me to do a restore point to clear the spooler. One of the more useful things about XP.
I hope someone else here has a more elegant solution.

[WMIKED]

Problem resolved by switching off printer. It then complted the deletion and was re-installed by the hardware detection wizard at next start.

[PrntRhd]

Thanks for posting back the fix for others who follow later.