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derekpayne
11-20-2005, 03:11 PM
Whilst trying to install a program, I have the following message pops up and the program halts the installation:

C:\WINDOWS\SYSTEM\32\AUTOEXEC.NT. The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose "Close" to terminate the application.

At this point I have 2 options, "Close" or "Ignore" I can click on both but all that happens is that the installation quits.

I am running Windows XP Pro with SP2 and NTFS, all other applications are OK. The program that I am trying to install is Serif Webplus 6 which is designed for Windows.

Any Ideas as this has happened before?

Thanks

Derek

PrntRhd
11-20-2005, 03:52 PM
You may be able to run older programs for Windows in Compatibility Mode, but someone may know why the install is stopping.

david eaton
11-20-2005, 06:02 PM
Most probably a malware problem.
Please download http://www.merijn.org/files/hijackthis.zip
Copy it into its own folder, doubleclick HijackThis.exe, and hit "Scan and save log".

When the scan is finished, the log will open in Notepad. Do Ctrl-A to Select All, and copy its contents here. Most of what it lists will be harmless or even essential, don't fix anything yet.

derekpayne
11-21-2005, 06:20 AM
Logfile of HijackThis v1.99.1
Scan saved at 10:20:13, on 21/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\SPAMfighter\SFAgent.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\Outlook Express\msimn.exe
C:\PROGRA~1\MOZILL~2\FIREFOX.EXE
C:\DOCUME~1\THEPAY~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
C:\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://minisearch.startnow.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {01E69986-A054-4C52-ABE8-EF63DF1C5211} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: AzEntretien Class - {0d2def3a-f4f1-42ec-ac4f-132e7ba6e292} - blank (file missing)
O2 - BHO: XBTB00429 - {1395A06F-EEA0-4445-BA0C-E8B56B48E244} - (no file)
O2 - BHO: bho2gr Class - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O3 - Toolbar: (no name) - {01E69986-A054-4C52-ABE8-EF63DF1C5211} - (no file)
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [BBDial] C:\Program Files\BT Voyager 105 ADSL Modem\BT Broadband.exe
O4 - HKLM\..\Run: [SPAMfighter Agent] "C:\Program Files\SPAMfighter\SFAgent.exe" update delay 60
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - [url]http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab[/url]
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - [url]http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab[/url]
O16 - DPF: {D7BF3304-138B-4DD5-86EE-491BB6A2286C} - [url]http://www.azebar.com/install/azesearch.cab[/url]
O16 - DPF: {DC187740-46A9-11D5-A815-00B0D0428C0C} - [url]http://ds1.downloadtech.net/cn1060/pcpowerscan.cab[/url]
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - [url]http://www.driveragent.com/files/driveragent.cab[/url]
O17 - HKLM\System\CCS\Services\Tcpip\..\{F25FAE5F-BF89-46BE-A5D5-7DE5407AC216}: NameServer = 194.72.0.98 194.72.9.38
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE


I hope this helps

david eaton
11-21-2005, 10:39 AM
Please download, install, and update the free version of Ewido Security Suite (http://www.ewido.net/en/download/):

When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
When you run Ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.
From the main Ewido screen, click on update in the left menu, then click the Start update button.
After the update finishes, the status bar at the bottom will display "Update successful"
Click on Scanner
Make sure the following boxes are checked before scanning:
Binder
Crypter
Archives

Click on "Start Scan"
Let the program scan the machine

While the scan is in progress you will be prompted to clean files, click OK once the scan has completed, there will be a button located on the bottom of the screen named "Save report"
Click "Save Report"
Save the report to your desktop
Close Ewido

derekpayne
11-21-2005, 01:29 PM
---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 17:28:05, 21/11/2005
+ Report-Checksum: 46466CA2

+ Scan result:

:mozilla.18:C:\Documents and Settings\The Paynes\Application Data\Mozilla\Firefox\Profiles\w7pijg9m.default\coo kies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.19:C:\Documents and Settings\The Paynes\Application Data\Mozilla\Firefox\Profiles\w7pijg9m.default\coo kies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.20:C:\Documents and Settings\The Paynes\Application Data\Mozilla\Firefox\Profiles\w7pijg9m.default\coo kies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.21:C:\Documents and Settings\The Paynes\Application Data\Mozilla\Firefox\Profiles\w7pijg9m.default\coo kies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.22:C:\Documents and Settings\The Paynes\Application Data\Mozilla\Firefox\Profiles\w7pijg9m.default\coo kies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.23:C:\Documents and Settings\The Paynes\Application Data\Mozilla\Firefox\Profiles\w7pijg9m.default\coo kies.txt -> Spyware.Cookie.Mediaplex : Cleaned with backup
:mozilla.24:C:\Documents and Settings\The Paynes\Application Data\Mozilla\Firefox\Profiles\w7pijg9m.default\coo kies.txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
:mozilla.25:C:\Documents and Settings\The Paynes\Application Data\Mozilla\Firefox\Profiles\w7pijg9m.default\coo kies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.26:C:\Documents and Settings\The Paynes\Application Data\Mozilla\Firefox\Profiles\w7pijg9m.default\coo kies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.27:C:\Documents and Settings\The Paynes\Application Data\Mozilla\Firefox\Profiles\w7pijg9m.default\coo kies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.28:C:\Documents and Settings\The Paynes\Application Data\Mozilla\Firefox\Profiles\w7pijg9m.default\coo kies.txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
:mozilla.34:C:\Documents and Settings\The Paynes\Application Data\Mozilla\Firefox\Profiles\w7pijg9m.default\coo kies.txt -> Spyware.Cookie.Webtrendslive : Cleaned with backup
:mozilla.40:C:\Documents and Settings\The Paynes\Application Data\Mozilla\Firefox\Profiles\w7pijg9m.default\coo kies.txt -> Spyware.Cookie.Adviva : Cleaned with backup
:mozilla.41:C:\Documents and Settings\The Paynes\Application Data\Mozilla\Firefox\Profiles\w7pijg9m.default\coo kies.txt -> Spyware.Cookie.Atdmt : Cleaned with backup
:mozilla.46:C:\Documents and Settings\The Paynes\Application Data\Mozilla\Firefox\Profiles\w7pijg9m.default\coo kies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.47:C:\Documents and Settings\The Paynes\Application Data\Mozilla\Firefox\Profiles\w7pijg9m.default\coo kies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.48:C:\Documents and Settings\The Paynes\Application Data\Mozilla\Firefox\Profiles\w7pijg9m.default\coo kies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.49:C:\Documents and Settings\The Paynes\Application Data\Mozilla\Firefox\Profiles\w7pijg9m.default\coo kies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.50:C:\Documents and Settings\The Paynes\Application Data\Mozilla\Firefox\Profiles\w7pijg9m.default\coo kies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.53:C:\Documents and Settings\The Paynes\Application Data\Mozilla\Firefox\Profiles\w7pijg9m.default\coo kies.txt -> Spyware.Cookie.Sitestat : Cleaned with backup
:mozilla.76:C:\Documents and Settings\The Paynes\Application Data\Mozilla\Firefox\Profiles\w7pijg9m.default\coo kies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.95:C:\Documents and Settings\The Paynes\Application Data\Mozilla\Firefox\Profiles\w7pijg9m.default\coo kies.txt -> Spyware.Cookie.Webtrendslive : Cleaned with backup
:mozilla.99:C:\Documents and Settings\The Paynes\Application Data\Mozilla\Firefox\Profiles\w7pijg9m.default\coo kies.txt -> Spyware.Cookie.Tradedoubler : Cleaned with backup
C:\Documents and Settings\The Paynes\Cookies\the paynes@112.2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\The Paynes\Cookies\the paynes@2o7[2].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\The Paynes\Cookies\the paynes@ad.yieldmanager[2].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\The Paynes\Cookies\the paynes@adopt.euroclick[1].txt -> Spyware.Cookie.Euroclick : Cleaned with backup
C:\Documents and Settings\The Paynes\Cookies\the paynes@ads.pointroll[2].txt -> Spyware.Cookie.Pointroll : Cleaned with backup
C:\Documents and Settings\The Paynes\Cookies\the paynes@as1.falkag[2].txt -> Spyware.Cookie.Falkag : Cleaned with backup
C:\Documents and Settings\The Paynes\Cookies\the paynes@bluestreak[2].txt -> Spyware.Cookie.Bluestreak : Cleaned with backup
C:\Documents and Settings\The Paynes\Cookies\the paynes@casalemedia[2].txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
C:\Documents and Settings\The Paynes\Cookies\the paynes@com[2].txt -> Spyware.Cookie.Com : Cleaned with backup
C:\Documents and Settings\The Paynes\Cookies\the paynes@e-2dj6wfmysidziep.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\The Paynes\Cookies\the paynes@e-2dj6wgkyohcpkbo.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\The Paynes\Cookies\the paynes@e-2dj6wjk4wmajeaq.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\The Paynes\Cookies\the paynes@e-2dj6wjl4gidpkgo.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\The Paynes\Cookies\the paynes@e-2dj6wjlycnd5kdq.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\The Paynes\Cookies\the paynes@qksrv[1].txt -> Spyware.Cookie.Qksrv : Cleaned with backup
C:\Documents and Settings\The Paynes\Cookies\the paynes@questionmarket[1].txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
C:\Documents and Settings\The Paynes\Cookies\the paynes@revenue[1].txt -> Spyware.Cookie.Revenue : Cleaned with backup
C:\Documents and Settings\The Paynes\Cookies\the paynes@serving-sys[2].txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
C:\Documents and Settings\The Paynes\Cookies\the paynes@spylog[1].txt -> Spyware.Cookie.Spylog : Cleaned with backup
C:\Documents and Settings\The Paynes\Cookies\the paynes@statcounter[1].txt -> Spyware.Cookie.Statcounter : Cleaned with backup
C:\Documents and Settings\The Paynes\Cookies\the paynes@tradedoubler[1].txt -> Spyware.Cookie.Tradedoubler : Cleaned with backup
C:\Documents and Settings\The Paynes\Cookies\the paynes@tribalfusion[1].txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
:mozilla.53:D:\Back up of C drive\Documents and Settings\The Paynes\Application Data\Mozilla\Profiles\default\eycjrgcz.slt\cookies .txt -> Spyware.Cookie.Ru4 : Cleaned with backup
:mozilla.54:D:\Back up of C drive\Documents and Settings\The Paynes\Application Data\Mozilla\Profiles\default\eycjrgcz.slt\cookies .txt -> Spyware.Cookie.Ru4 : Cleaned with backup
D:\System Volume Information\_restore{681B2B98-8D9C-4CA7-A352-BF0BC2A0A5E1}\RP202\A0123743.dll -> Dialer.Generic : Cleaned with backup
D:\System Volume Information\_restore{681B2B98-8D9C-4CA7-A352-BF0BC2A0A5E1}\RP202\A0123744.exe -> Dialer.Generic : Cleaned with backup
D:\System Volume Information\_restore{681B2B98-8D9C-4CA7-A352-BF0BC2A0A5E1}\RP202\A0123745.EXE -> Spyware.MyWay : Cleaned with backup
D:\System Volume Information\_restore{681B2B98-8D9C-4CA7-A352-BF0BC2A0A5E1}\RP202\A0123746.DLL -> Spyware.MyWay : Cleaned with backup
D:\System Volume Information\_restore{681B2B98-8D9C-4CA7-A352-BF0BC2A0A5E1}\RP202\A0123747.DLL -> Spyware.MyWay : Cleaned with backup


::Report End

Here is the report from Ewido

david eaton
11-21-2005, 03:20 PM
Have Hijack This fix all of the following by placing a check in the appropriate boxes and hitting fix checked. Make sure all browser and all Windows Explorer windows are closed before fixing.

R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://minisearch.startnow.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

R3 - URLSearchHook: (no name) - {01E69986-A054-4C52-ABE8-EF63DF1C5211} - (no file)

O2 - BHO: AzEntretien Class - {0d2def3a-f4f1-42ec-ac4f-132e7ba6e292} - blank (file missing)
O2 - BHO: XBTB00429 - {1395A06F-EEA0-4445-BA0C-E8B56B48E244} - (no file)

O3 - Toolbar: (no name) - {01E69986-A054-4C52-ABE8-EF63DF1C5211} - (no file)

O16 - DPF: {D7BF3304-138B-4DD5-86EE-491BB6A2286C} - http://www.azebar.com/install/azesearch.cab

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)

Reboot after fixing.

Please post a followup Hijack this log, and say if your problems persist.

david eaton
11-21-2005, 06:31 PM
Also see this page http://unodocs.nmsu.edu/RoboDocs/WebHelp/jinitiator/ji_05.htm.

derekpayne
11-22-2005, 06:47 AM
I tried again to install it but the same thing happened, I have run Hijack This again with the following results, hope you can find something.

Many thanks


Logfile of HijackThis v1.99.1
Scan saved at 10:44:50, on 22/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\SPAMfighter\SFAgent.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: bho2gr Class - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [BBDial] C:\Program Files\BT Voyager 105 ADSL Modem\BT Broadband.exe
O4 - HKLM\..\Run: [SPAMfighter Agent] "C:\Program Files\SPAMfighter\SFAgent.exe" update delay 60
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - [url]http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab[/url]
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - [url]http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab[/url]
O16 - DPF: {DC187740-46A9-11D5-A815-00B0D0428C0C} - [url]http://ds1.downloadtech.net/cn1060/pcpowerscan.cab[/url]
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - [url]http://www.driveragent.com/files/driveragent.cab[/url]
O17 - HKLM\System\CCS\Services\Tcpip\..\{F25FAE5F-BF89-46BE-A5D5-7DE5407AC216}: NameServer = 194.72.0.98 194.72.9.38
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

derekpayne
11-22-2005, 09:15 AM
I did what you said in your last reply and copied "Autoexec" into the windows\system32 folder as per the instructions from Microsoft and that worked fine. The program is now installed and working

Many Thanks

Derek Payne