mouse problems

[jbird001]

ok... first of all my system specs are of the following:

Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Motherboard:
CPU Type AMD Athlon XP, 1800 MHz (13.5 x 133) 2200+
Motherboard Name Compaq Presario
Motherboard Chipset nVIDIA nForce 220 (DDR)
System Memory 512 MB (PC2100 DDR SDRAM)
BIOS Type Compaq (09/21/02)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter RADEON 7000 SERIES (64 MB)
Video Adapter RADEON 7000 SERIES (64 MB)
3D Accelerator ATI RV100 DDR
Monitor Samsung SyncMaster 150s/151s/155s/MagicSyncMaster CX151S [15" LCD] (H9NT800572)

Multimedia:
Audio Adapter Creative SB Live! Sound Card

Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive WDC WD1200BB-60CJA0 (111 GB, IDE)
Optical Drive Compaq DVD-ROM SD-M1612 (16x/48x DVD-ROM)
Optical Drive LITE-ON LTR-48126S (48x/12x/48x CD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 114470 MB (67120 MB free)

Input:
Keyboard Compaq Easy Access PS2 Internet Keyboard
Mouse HID-compliant Wheel Mouse
Mouse Logitech-compatible Mouse PS/2

Network:
Network Adapter NVIDIA nForce MCP Networking Adapter (24.62.215.212)
Modem Conexant HSFi V90 V92 56K PCI Modem

Peripherals:
Printer hp psc 900 series fax
Printer hp psc 900 series
Printer Intuit Internal Printer
Printer Microsoft Office Document Image Writer
USB1 Controller NEC uPD720101 USB OpenHCI Controller
USB1 Controller NEC uPD720101 USB OpenHCI Controller
USB1 Controller nVIDIA nForce USB Controller
USB1 Controller nVIDIA nForce USB Controller
USB2 Controller NEC uPD720101 USB 2.0 Enhanced Host Controller (v1.0)
USB Device HP PSC 950 USB
USB Device USB Human Interface Device


My mouse is plugged into the integrated usb port on my motherboard right now. Its a logitech standered optical mouse. THe problem im having is that my mouse jams up on the screen randomly when im doing something...it doesn't matter what im doing....it always HAPPENS! My internet shuts off as soon as this happens...this has happened with the last couple mouses i've had. Its really confusing....but can anyone help?

[PrntRhd]

This may be malware or it may even be your AV freezing the PC for a short while.

[jbird001]

Whats an AV and how can you get rid of malaware?

[jcnoernberg]

AV - Anti Virus... If you have some, try disabling it and see if that helps at all. If you have no AV, then...

To get rid of malware, download "HiJackThis" from www.tomcoyote.org/hjt, run a sytesm scan and post the results, someone here can then help you from there...

[jbird001]

I can only show half my the hijack this program because im limited to 1000 characters.

Logfile of HijackThis v1.99.1

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\COMPAQ\Compaq Advisor\bin\compaq-rba.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\carpserv.exe
C:\WINDOWS\system32\atiptaxx.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\wt\updater\wcmdmgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Comcast\COMCAS~1\data\Xtras\mssysmgr.e xe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Ray Adams\ATI Tray Tools\atitray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\DOCUME~1\Jesse\LOCALS~1\Temp\Temporary Directory 1 for

can you see any problems?

[jbird001]

hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=searchfavweb&c=2c02&lc=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/yessentials_cq/defaults/sp/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = :0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: IECatcher Class - {B930BA63-9E5A-11D3-A288-0000E80E2EDE} - C:\Program Files\MetaProducts Internet Suite\MDHELPER.DLL (file missing)
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Comcast\COMCAS~1\data\Xtras\mssysmgr.e xe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [AtiTrayTools] "C:\Program Files\Ray Adams\ATI Tray Tools\atitray.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZRfox000
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: Download &All using Mass Downloader - C:\Program Files\MetaProducts Internet Suite\Add_All.htm
O8 - Extra context menu item: Download using &Mass Downloader - C:\Program Files\MetaProducts Internet Suite\Add_Url.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Mass Downloader - {0FD01980-CCCB-11D3-80D4-0000E80E2EDE} - C:\Program Files\MetaProducts Internet Suite\massdown.exe (file missing)
O9 - Extra 'Tools' menuitem: &Mass Downloader - {0FD01980-CCCB-11D3-80D4-0000E80E2EDE} - C:\Program Files\MetaProducts Internet Suite\massdown.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyPoker.net\partypokernet.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyPoker.net\partypokernet.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/FunBuddyIconsFWBInitialSetup1.0.0.15.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1113593404030
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Compaq Advisor (Compaq_RBA) - NeoPlanet - C:\Program Files\COMPAQ\Compaq Advisor\bin\compaq-rba.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Content Monitoring Tool (msCMTSrvc) - Unknown owner - C:\WINDOWS\system32\msCMTSrvc.exe (file missing)
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

This is the second half of my hijackthis log...can you see any probelms?

[UkGamer]

this might sound daft but i had a similar problem with a logi mouse, tried everything - lots of differant drivers but it turned out to be the flex was worn out inside the mouse and it was losing power! thankfully it still had 2 weeks of garantee so i got a new one free

[jbird001]

It could be the problem...but it's happened with the past 2 mouses I've had. It might be a software related issue...i dunno.

[Mini-Me]

Hi!
:)

I had this problem on a box not that long ago.
But that was with a PS/2 mouse.
No matter what mouse I tried, old or new, the pointer would lock on the screen.
The PC itself was still OK, cos I could drive my way out of the system using the keyboard to shut the machine off, just the mouse would not work.

I tried removing any mouse-drives, and having the standard OS ones built into the system, etc, but the mouse still locked up.

In the end, I fixed it by swapping to a USB-PS/2 adaptor thing, allowing me to connect the mouse and keyboard to a USB port, and everything has worked fine since. It was the members here who suggested this to me, and it worked, so you are in the right place! ;)

Now, I know you kind of have the reverse problem, in that your USB mouse is freezing.

What i want to ask, is can you put a PS/2 mouse on your machine, and see if this cures your problems? This is a small round socket on the back of the computer, colour-coded green(to match the colour of a PS/2 mouse plug! :p )


MM.

[ralfsmith]

Can you provide me more information on this matter?

johntvery AT operamail.com

johntvery AT hotmail.com

Edit to make email addresses less vulnerable to SPAMbots...

[Budfred]

ralfsmith,

If you have questions, please ask them publicly or start your own thread to ask them... In addition to it being a bad idea for you to publicly post your email address since SPAMbots will find them and add you to dozens of SPAM lists, it is also a bad idea for someone here to respond to a request like yours because we have no way to know that you are not collecting addresses for SPAM yourself... You also give NO indication of what information you are seeking... Info about mouse problems could take pages and pages to give if there is no clear question...

[Mini-Me]

With reference to Budfred's comments(which I agree with, BTW), I would be most happy to discuss things in more detail - here...

Thank you for offering the e-mail address, but I think it might well be worthwhile for those on the forums, if the problem is discussed publiclly(?)...

Please ask some questions, and I will try to answer them!!!
:cool:


MM.

[Budfred]

jbird001,

I just noticed that you have an HJT log posted and there is one malware item as well as an optional...

Please open an HJT scan put and check by:

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/FunBuddyIconsFWBInitialSetup1.0.0.15.cab

This is the important optional... It is from Logitech and is part of what they use to update their software, but it also is able to collect data about the user that may be sent back to the company... I would not keep it on my machine, but it is your choice:

O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe

These are also ones that many people have had trouble with... Your choice:

O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZRfox000

O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyPoker.net\partypokernet.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyPoker.net\partypokernet.exe (file missing)

After you decide whether or not to check the optionals, close all open windows except HJT and press Fix checked...

Reboot and post a fresh HJT log...

[magpie1966]

What BIOS Version are you running ?
I've seen a Problem when someone upgrades their BIOS Version or has a New version
and PS/2 does not work properly ( A bit like MIni Me's Problem )
Either try Upgrading or rolling back a version.

If you have not done this before be very careful and read All instructions completely as can screw up your Motherboard

[Mini-Me]

WELCOME TO THE PC GUIDE!!!

...and use a good battery if it is a laptop, or a UPS if it is a destop/tower machine. If there is a power-cut during the BIOS re-flashing, the results could be - unfortunate...
(if the power fails during BIOS re-flashing, generally, the BIOS is corrupted(as the re-write was not completed), and the machine cannot start ever again, unless you are able to source a new BIOS chip, but if it is surface-mounted on the m/board(most are now days), then you will kill your m/board. Would make a nice bit of modern art, pinned to the wall though! :D


MM.