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View Full Version : how to choose a new printer & laptop ?



alex_loh33
10-08-2000, 04:28 PM
Hi :

Can anyone give me some suggestions /advices on how to choose a new printer & laptop computer ? What are the considerations for buying a printer & laptop computer ? Pls reply assp.
Thank you http://www.PCGuide.com/ubb/smile.gif

alex

Paleo Pete
10-09-2000, 12:37 PM
Laptops I can't help much with, just look for at least 64MB memory, that's about standard now, and check for software you want, I would make sure I could get it with ONLY what I want, and none of the extra garbage I'd never use, like MSN, Compu-Serv, Netscape, AOL, etc. (Not likely) I would stick with major brands, rather than the cheaper ones, and make sure you get a good warranty, but don't bother with the "Extended" warranties, they're usually a rip off, and intended only to grab more of your money.

Compaq's 2 year extended warranty, for example, connects you to GTE tech support if you have to call in, and they require you to troubleshoot the problem yourself over the phone, and prove it's not a software problem, they insist EVERYTHING is a software problem, and when I called about 8 times, refused to send anyone out to work on the computer, even after I read them the warranty which stated that they would "Promptly send a technician to your home" if repairs were needed. This for only $200 extra...and it was totally useless. I also had to troubleshoot the monitor problem twice over the phone, since the first tech didn't put it in the report, and none of the 8 calls included anything about the CD ROM problem on their reports, after it had been reported every time! We finally bought a new CD ROM and installed it ourselves, refusing to call tech support again.

Printers...Check around, with modern printers, the main consideration is most likely price. I have a Hewlitt Packard Desk Jet 400 that has been running for 3 or 4 years and was used when I got it, never had a minutes trouble with it. Print quality is excellent. Also have a HP Laser Jet that ran great and was about 10-12 years old, until it finally wore out the fuser. I printed at least 3,000 pages and never had to change the used toner cartridge. Print quality was the best. Several people on this forum also recommended HP's in another thread. Canons are OK, but sometimes are a bit difficult to install. LexMark I don't know much about, but have seen some problems with them in the forums. Almost any major brand printer will give you sufficient quality for most personal and small business uses. Personally, I would go with another HP every time. I've used several HP's, all were excellent.

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If you had everything...Where would you put it?

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Charles Kozierok
10-11-2000, 09:00 AM
Check out The PC Buyer's Guide (http://www.PCGuide.com/buy) for general answers to these questions.
Also, there is a section specifically on notebooks (http://www.PCGuide.com/buy/des/note.htm) and another on printers (http://www.PCGuide.com/buy/des/comp_Printer.htm).

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Charles M. Kozierok
Webslave, The PC Guide (http://www.PCGuide.com)
Comprehensive PC Reference, Troubleshooting, Optimization and Buyer's Guides...
Note: Please reply to my forum postings here on the forums. Thanks.

[This message has been edited by ixl (edited 10-11-2000).]

bassvax
10-11-2000, 11:35 PM
This can be a frustrating and difficult decision to make simply due to the multitude of products that are out there. Firstly, I agree with the gurus that have already spoken on the subject. A few more things to consider:

1) What are your plans for its use?
2) How much can you afford?
3) Do you have Home Owners insurance in Malaysia?
4) What operating system do you plan to use?

With these (and others) in mind start surfing and looking for those specs on notebooks that you may already be interested in buying. Some of "catches" are:
1) Shared memory for Video...If you run Win 98 (or later) and you only have 64MB of RAM and it is shared you will be cursing your machine incessantly. Reccomend 96-128MB minimum on shared memory set ups.
2) Large viewable screens using HPA or Passive Matrix technology. While the big number is nice...I've not seen anything that bothers the eyeballs more than these screens. If you have to settle for a slightly smaller screen to get the active matrix or TFT I still reccomend it.
3) Upgradeability-It is usually very limited to what you can add/upgrade internally to your notebook so plan to spend the extra $$ up front or at least ensure the external devices will be available/compatible.
4) If this is your only computer I would say spend like a madman.
5) I have to go with Pete on the issue of purchasing extended warranties...I believe though if you plan to actually maximize the mobility function of the notebook you are going to need some protection. So I suggest researching the extended warranty plan (written version) and weighing that cost with some sort of plan that your current insurance provider will offer to you. I know of several people that have only had to pay a minor addition to their Home Owner's premium to cover their notebook for replacement.
Some sites to ponder:
Sony's site (url www.sony.com (http://www.sony.com) ?). The VIAOs are very expensive but very good and adaptable. www.winbook.com (http://www.winbook.com) very inexpensive and fairly good ratings. They will use some "catches" so be aware. Only sell on-line. www.dell4me.com (http://www.dell4me.com) very good service and very expensive with good customization.
Not sure of the url but the Chembooks are inexpensive, but IMHO they are very poor quality.
Of course www.ibm.com (http://www.ibm.com) the ThinkPad is one of the best, but here again money will rack up quickly.
If you're into Macintosh there are some good powerbooks they offer.
Finally, if $$ is no problem I would choose between Sony, Dell and IBM.

Printers:
Cannon are OK, but I would say HP is your best buy for the $$. The support on their site is spectacular...so much that I doubt you would have to have live support, but if the occasion arose they would be there. Not only do they glaringly mention the problems, but offer several real solutions to them.
In addition to the PC Guide you can check out www.techtv.com/callforhelp (http://www.techtv.com/callforhelp) for more buying info on notebooks and printers. Hope help is buried in here somewhere for you-Jerry

[This message has been edited by bassvax (edited 10-11-2000).]