Hi-Speed USB Device attached to non Hi-Speed hub

[essayons]

This happened with my old PC and now it is happening again with my new one!

I plug a USB 2.0-compatible device into a USB port - front or back, it doesn't matter. I get this message in my systray (the message in the title) - in addition it invites me to click on the message for more info. So I do, and it tells me to 'click here' for a list of HI-Speed USB ports. I click and of course now I am told "There are no HI-SPEED USB host controllers installed on this computer".

I have a total of 9 USB ports - 2 in the front of the case, 4 in the back, 2 on a PCI extension plugged into the mobo, and another in a 'media tank' that is plugged into one of the other USB ports. OK, so effectively there are 8. :p

The motherboard is an Asus A8N-SLI Premium; my OS is Windows XP Pro, SP-2.

It may very well be that this message is generic and just has no way of shutting itself off unless there is an actual controller card installed in the motherboard (whether it is generated by the OS or the mobo I don't know); I certainly don't see a drastic reduction in access speed.

My old PC had an Asus motherboard as well, and even after I updated the BIOS drivers I still got the exact same message whenever I plugged my printer into a USB port. The message is more annoying than anything else, but since I have never 'officially' used a HI-SPEED USB port, I wonder if I am missing blazing fast speed that would truly amaze me.

Thanks - Don

[pangea33]

You'd need a pretty fast printer to exceed to capabilities of data transfer through the slower USB connection. When it comes to something like external hard drives though, it truly is a blazing fast speed increase with the power to amaze. :)

I don't think the message can be disabled though.

[essayons]

Well, I don't think I have a real problem with my USB connection. I just copied a 650mb Outlook .pst file from the drive connected via USB to my C drive, and it only took around 6 or 7 minutes. I was reading, so that's an estimate...but I didn't read more than a couple of pages.
I didn't even do it as a test, or even think that it might be a problem copying that pst file. I just realized it now - there is my proof that the USB connection is fine.

Thanks, and have a good night!

[pangea33]

The comparison would be around 15 seconds for high speed USB. Quite a large difference, but if you're satisfied with what you're getting it's all that matters.

[essayons]

Well, since you put it that way...what can I do about it? Do I just need to add a controller card as the message indicates, or is there something else going on? You've definitely got my attention!

[jlreich]

Check in device manager and see if there are any yellow exclamation marks in you USB listing. If there is right click the device and update the drivers. Let windows search for the best one to install. Make sure your internet connection is active.

[pangea33]

All you'd need to add is a simple PCI expansion card, like this (http://www.newegg.com/Product/Product.asp?Item=N82E16815104202) one for $20 from NewEgg. There are other configurations, but this is your cheapest option for adding USB2.0 support. Incidentally, the transfer rate for USB2.0 is 480mbps vs only 12mbps for USB1.1.

*edit*
Please ignore my post. I just read up on this mobo, and it OBVIOUSLY supports USB2.0. Surely this is a driver problem, and someone else is offering valid advice. There is no reason that you would need to add a peripheral card.
*edit*

[essayons]

Thanks - that seems to have done the trick! My external HDD just got re-recognized, and scanning it for files, whidh before took several minutes, now took approximately 30 seconds. For 103GB and I don't know how many gazillion files.

[jlreich]

Glad to hear it! And yeah USB 2.0 is way faster than 1.1.

You know I have never understood why they don't include USB 2.0 drivers in the mobo's driver disk?? It must be some proprietary thing......

[pangea33]

My Biostar mobo came with a driver cd, that included USB 2.0 drivers for the VIA chipset. They worked with Windows 2000 Pro, but once I installed Win XP Pro, the install program came back with a message saying the only way to enable USB 2.0 support, was to apply the service packs. I suspect this is partially to maintain proper functioning with the OS, and partially as a method of ensuring the user has a valid XP license.

[saphalline]

Drivers can be a real pain sometimes...

[ccseng]

im new here...i got a same problem but im using SP3 Windows XP how?!?!:confused:

[nuz]

Add New Hardware Wizard in Control Panel. Let it scan your system for hardware and give you a list. Select USB Host (I think) and insert your driver CD when it asks.

[Paul Komski]

ccseng It is recommended that when posting about problems that you start a new thread (and not piggy back old ones - especially ones that are years old) outlining as fully as possible the relevant software/operating system and hardware that you are using.

nuz Presumably ccseng is enquiring about Hi-Speed USB Device attached to non Hi-Speed hub but that is one of the problems with piggy-backing. That being the case one would first try different ports and different USB devices. Using 1.1 rather than USB 2.0 compliant cables can also cause this problem. I doubt if this is a USB drivers issue since SP3 is in use. To reinstall the drivers one uninstalls all the USB devices from Device Manager and reboots. It is better to know than to guess (I think) "I think".