Printer Problems

[Hippo]

I have an hp 610cl printer and everytime I try and print it prints about half of the first line and then stops and shoots out about 3 blank peices of paper. Is spool full? If so how do I clean it out. The last thing that was done is I had the color cartridge refilled with ink. Thanks in advance.

[BigBlue66]

Hi Hippo,

First thing I would do is check the cartridge to make sure it is seated correctly.

Next, align the cartridges. You should have a printer toolbox that you can choose this option, and then maybe run the option for cleaning the cartridges. You should at least re-align the cartridges after you have installed a new one, or re-installed an old one. And in this instance, since you have just added ink to an existing one, cleaning may help.

Don't know much about cleaning out the spool. Check to make sure you have no pending jobs. Cancel all jobs, or purge print documents. Alternatively, you could try choosing the option to Print Directly to Printer under the spooling options. Only problem with this is that you can't pause a printing job, so you lose some options.

The most important thing though, is to check the cartridge for proper installation. Then, re-align and clean.

Let us know how it's going.

Cheers,

Big Blue 66

[Wayne Thomas]

Hippo,

You may want to check out this HP Web Site Forum for you information: http://forum1.support.hp.com:88/servlet/CLA_Servlet.Login?sid=t2977588992 1566432032353244&stage=1 I am assuming that this is a 610cl Deskjet Printer. I have a HP 722C Deskjet Printer and I find that these forums are very helpful in solving your problems. I hope this helps. Copy and paste this in your address bar and hit enter and it will take you there.

Wayne