please help

[williams]

computer will not start xp home, its on a recover pro , and i think the recover pro has been unintentionally removed , windows will not run (recover), is the only option to spend more money on the "phoenix recover pro cd rom?????????

[PrntRhd]

Welcome to the PC Guide forums.

What exactly have you done so far? What led up to this?

[williams]

i had a problem with a bad RAM stick, which is now resolved. the pc was restarting constantly, i stupidly removed the recover pro from add/remove. (bad bad move) but i do have a xp cd. is there a way out this way? cheers from peter.........

[Paul Komski]

You should, according to the blurb, be able to access Recover Pro on the Hard Drive when Windows cannot boot - I think by a specific key press during startup.

I cant access the Phoenix web site to check out their support because their server must be temporarily down. The nearest I could check was the Google Cached Page (http://72.14.207.104/search?q=cache:e4_EqFquWw0J:www.phoenix.com/en/Products/Trusted%2BApplications/Recover%2BPro%2B6/Recover%2BPro%2B6/+Recover+Pro+2004+boot+key&hl=en&ct=clnk&cd=3)

[williams]

thanks for the help it is very much app , f4 is the key on startup, it does go into recover but at the end it give a small window saying "boot sector is to be modified" when i press Y to accept the screen goes black , and thats that.cheers from peter.

[Paul Komski]

Sorry about the link. I would try contacting Phoenix support: http://www.phoenix.com/en/Customer+Services/Phoenix+Customer+Support/default.htm