PDA

View Full Version : comcast high speed internet connection problems and locala connection 2 unplugged


knicks
06-08-2006, 06:48 PM
hello all
i am using a dell latituder laptop witha rca digital broadband modem . i havwe a pentium 3 processor with 512 mb of ram. i was abler to connect to the internet butt recently i have been trying and i get the page that you get if u acess internet explorer without having a moderm or anyu connection. offlline page.
'

THE PROBLEM IS IT KEEPS SAYING THAT A LOCAL CABLE IS UNPLUGGED. IM ASSUIMING IOTS TALKING ABOUT THE CAT5E CABLE FROM MY PCI CARD SLOT TO THE MODEM. IT IS INSERTED PROPERLY BUT IT STILL SAYS THAT IS IT LOOSE INTERNALLY? I HAVE NO IDEA

PLEASE HELP HERE IS MY HIJACK THIS LOG JUST IN CASE I DONT THINK ITS A SOFTWARE'/SPYWARE/VIRUS ISSUE THO



Logfile of HijackThis v1.99.1
Scan saved at 5:32:23 PM, on 6/8/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\atievxx.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\keyhook.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\SYSTEM32\sistray.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\HIJACK THIS\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = :0
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG -off
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\SYSTEM32\sistray.exe
O9 - Extra button: Web Anti-Virus - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\scieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} (TTestGenXInstallObject) - http://www.mathxl.com/wizmodules/testgen/installers/TestGenXInstall.cab
O16 - DPF: {4FE89055-5300-469E-AFAD-DEB3181EDE76} (PearsonAsstX Control) - http://www.mathxl.com/applets/PearsonInstallAsst.cab
O16 - DPF: {C4DD6732-1E82-4AE7-BD94-180331B84082} (DeltaCVX Control) - http://www.mathxl.com/applets/DeltaCVX.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll
O20 - Winlogon Notify: klogon - C:\WINDOWS\system32\klogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Kaspersky Internet Security 6.0 (AVP) - Unknown owner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe" -r (file missing)

PrntRhd
06-08-2006, 10:57 PM
I would try a different patch cable or switch router ports to see if the connection problem is located there. Please wait for the HJT guys to evaluate if something else is going on in the software area. Does your Dell have a built-in LAN jack on the rear of the notebook or is it one that has a PCMCIA card for the connection?
Edit: Also moving this to Applications & Security for HJT analysis.

knicks
06-09-2006, 01:41 AM
the latter i am using a pci card from 3 com. i havent had any trouble till now i do not have a port or swicht i have a direct connection from myu cable modem to myu sisde of my laptop thru my pci card slot.

please help
it seems as if the ACTUAL CABLE IS FALLING OUT OF THE SLOT IN THE PCI card i guess
hmm