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Dinosaur
06-08-2006, 06:47 PM
Running windows XP Home Edition with SP2.

When I tried to start Print Shop 6, I got error Number 5: Acess denied. There was a note saying that the error occurred while trying to verify the maximum number of users allowed by the program. This looks to me like an XP/Registry problem rather than a problem with the Print Shop program.

BTW: I am the only user of this system and I think I have Administrator privileges or could activate them. At least I do not remember ever being treated like a peon user.

I have not used this program for 6 or more months, but it was working the last time I tried it.

The problem might be due to a registry cleaner program I just used. That utility reported about 1000 registry problems, which it claimed to have fixed.

Since I have about 100 programs/applications installed on this system, the registry was probably a mess. Also, the system has been in use for about 18 months.

I did some searches but turned up nothing which seemed pertinent.

If nobody has any good ideas, I will try uninstalling and reinstalling Print Shop.

If I have some more problems, I will fall back to a Drive Image and just restore my system to what it was a week or so ago. That would be prior to installing Fix-it Utilities 6 and running the registry cleaner.

mjc
06-08-2006, 06:56 PM
If nobody has any good ideas, I will try uninstalling and reinstalling Print Shop.

If I have some more problems, I will fall back to a Drive Image and just restore my system to what it was a week or so ago. That would be prior to installing Fix-it Utilities 6 and running the registry cleaner.

Both of those are probably the best way to go about it. Start with the uninstall/reinstall routine, first...unless your reg cleaner had a backup feature.

jlreich
06-08-2006, 07:21 PM
I agree. If the registry is messed up and you have a backup, just use the backup. No point fooling around with a bad registry.

I do applaud you for making a backup before using those tools. :) Many people don't.

Dinosaur
06-09-2006, 10:21 AM
Uninstall & reinstall of Print Shop 6 did not make the problem go away. This is disappointing. I expected the reinstall to fix the problem.