Need help with messed up Magic Folders

[QuikTech]

hey my comp has been infected by numerous spyware, adware, trojans, etc so i just wanna format but i have lots of files (GBs worth) in magic folders which will not load now for some reason. I input the password says unscrambling files and then error message comes up. Is there anyway to get the files without using the program??? Any other programs i can use to retrieve the data?? Im really at my whits end here and would appreciate any help.

[Puter Padowan]

Hey Quick Tech.

Please download and install Hijackthis. The link to the guidelines and the download can be found in this thread (http://www.pcguide.com/vb/showthread.php?t=30923) . Budfred is the expert here though there are a few others who I'm sure will give you a hand as well. The download as well as other helpful tools are on Budfreds signature.

More than likely one of the site moderators will tell you to post the log on the "Applications and Security" forum. The guys that hang out there can better assess your situation.

It may also be a good idea to post what your system specs are and a description of the problem just in case. I KNOW that someone here will be able to solve your problem. Good luck.

[QuikTech]

ya that program helps with the spyware and adware stuff but what im really interested in is some way to get my stuff out of magic folders without using the program cuz its all jacked up and wont load.

[Puter Padowan]

Again, best thing to do in anycase is run Hijack this. The experts will make sure any garbage is completely removed. Always better to be safe than sorry. I say this because I had a very similiar experience just recently actually.

I work in an accounting/mortgage office. My boss' system was infected and he couldn't open his accounting program to do work for any of his clients. After running Hijack and having these guys take a look (directing me what to do) it was finally able to open and run without any issues.

I'm not saying it will be the same with you 100% but giving it a shot won't hurt either. :D

[mjc]

From the Magic Folders site...

It's not accepting my password

First, try using Windows Run to run "command" Then in the Command Prompt window enter "magic password" substituting your password for the "password". If that doesn't work then get and run the latest mfx.exe (http://www.pc-magic.com/mfx.exe) and enter "forceupdate" as the password. Once the software is updated then run Magic Folders and see if it accepts your password. If not -click here- (http://www.pc-magic.com/support.htm) to ask for assistance.

I don't know how they go about hiding the folders or encrypting them, but it is probably going to be easier to clean up the malware mess, then fix MF than it is going to be to try and crack their scheme...