no enough memory

[extraeyes]

i am trying to install a new program on my laptop, but it comes with the there is no enough memory in your system message.
trying to get to add remove programs throgh contorol panel double click but nothings happen.
right click on my computer to increase the virtual memory but when i right click and select properties nothing happen.
dobul click on the time on the buttom right hand side of the desktop nothing happen.

some how some part of the computer is locked?

can any one help how can i resolve this problem?

any help would be appritiated

[mjc]

System specs would also be appreciated...

What version of Windows?

Make/model of the laptop...including CPU (type and speed), installed RAM, size of the drive, etc...

How are you installing the program...download, CD, etc?

[saphalline]

Do you have enough memory for the program? As in, does your laptop meet the minimum system requirements? If your laptop has 64MB of RAM and the program requires 128MB of RAM, then there's your problem.

[extraeyes]

DELL INSPIRON 8600 - PM 1.7 - 512 RAM - 40GB HDD - trying to install by download and from CD is the same and I do have enogh memory.

installing is not the only problem, i can't open My Computer Properties and add remove programs from the controle panel!

[Mr.Umbrella]

what about the HD free space, i think that the problem is in it.

[mjc]

What version of Windows?

[extraeyes]

Windows XP PRO SP1.

I think the problem is lssas.exe Virus in my computer. i am trying to get read of it, i am trying to install new antivirus doesn't let me even after i go and delete the virus manually from Windows/system32 still doesn't let the antivirus to be installed.

i did have a zone alarm antivirus but it did have a clash with some thing and my CPU was going crazy and alwayes 100% i had to uninstall it and now i am trying to install Norton i doesn't let me to install

[mjc]

OK...do you have a USB flash drive? Does the laptop recognise it?

It the answer to both of those is yes, then you can use it and PortableClamWin (http://portableapps.com/apps/utilities/antivirus/portable_clamwin)

Symantec has a tool (http://www.symantec.com/security_response/writeup.jsp?docid=2003-102909-2446-99) to remove it that doesn't need to be installed and can be run from removable media.

[saphalline]

Ok, so the "program" in question is actually Norton AV? No offense, but it would have been nice to know from the beginning that this is a security problem. Then we wouldn't have asked you dumb questions like "do you actually have enough memory?" We could have gone straight to questions like "do you have any security software installed right now?"

So do you have any other known virii? Do you have an anti-spyware program installed? What sort of internet connection do you have? It might be best to stay disconnected for now, to avoid catching any more nasties.