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sgt-KiLL
08-22-2006, 02:17 PM
Dear Support, I wondered if someone could look at my HiJackThis logfile for me and tell me if anything is wrong with my system because recently I have had a process running higher than normal.
The process in question is a svchost.exe its running at 24,000k in task manager and I have never seen it that high before. Maybe its nothing, but my pc is running slower and I read on the net somewhere that my pc could be a security risk with a high svchost.exe?

Posted below is the log file from HiJackThis and also my pc spec to give u a better idea of the problem. if you need anymore info ill supply it.
Thanks in advance...

Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dimension 8400
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A07
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz
Memory: 1022MB RAM
Page File: 352MB used, 2104MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------------------------------------------------
HiJack This LogFile


Logfile of HijackThis v1.99.1
Scan saved at 19:08:57, on 22/08/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\VoyagerTest\fts.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\ISS\BlackICE\blackice.exe
C:\Program Files\ISS\BlackICE\blackd.exe
C:\Program Files\AOL 9.0\waol.exe
C:\Program Files\AOL 9.0\shellmon.exe
C:\Program Files\Common Files\AOL\aoltpspd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\sgtKiLL\LOCALS~1\Temp\Rar$EX00.422\Hij ackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {55EA1964-F5E4-4D6A-B9B2-125B37655FCB} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: RealSecure(r) Desktop Protector.lnk = ?
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - [url]http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1149546971171[/url]
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - [url]http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab[/url]
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} (Java Plug-in 1.5.0_06) -
O17 - HKLM\System\CCS\Services\Tcpip\..\{AD27180F-C234-4DF1-A88E-D846FD510211}: NameServer = 205.188.146.145
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: BlackICE - Internet Security Systems, Inc. - C:\Program Files\ISS\BlackICE\blackd.exe
O23 - Service: CAISafe - Unknown owner - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: RapApp - Internet Security Systems, Inc. - C:\Program Files\ISS\BlackICE\RapApp.exe
O23 - Service: spkrmon - Unknown owner - C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe

sgt-KiLL
08-23-2006, 12:08 PM
No help?...ok then


i heard u guys were really helpful..obviously not

Jiggy
08-23-2006, 07:37 PM
We do this in our FREE/spare time, so if know one has answered your post give it more time, the spyware top brass will look over your log and advise you.

Budfred
08-23-2006, 07:38 PM
No help?...ok then


i heard u guys were really helpful..obviously not
Yes it is so terribly rude for the volunteers who help out here to not answer your request immediately... Especially when you are so gracious when you have had to wait a few hours... I will personally refund every penny of the fee you paid for services here... As a matter of fact, I will reimburse you double the fee you paid... How much was that again?? :confused:

FrankSG
08-23-2006, 07:57 PM
No help?...ok then


i heard u guys were really helpful..obviously not
I've been a member of this discussion forum for a number of years. I've got to say that everyone here has been a great help to me. They've helped me out of a jam many times. I generally get a fairly quick response. If I don't get a response right away, I realize that there are a lot of people who need help and sometimes they can't get to you as quick as you would like. You have got to realize that everyone here is a volunteer. They also have their personal life; they have families and their job that they need to tend to. So, sgt-kil, I think you ought to keep this in mind and be a little more pleasant with your remarks. I've been a member of a few different discussion groups and this is the best. I don't use the others because this group is very helpful. Have a pleasant day.
~Frank~

sgt-KiLL
08-24-2006, 05:37 PM
Im sorry for offending you guys, I dident realise at the time I'd have to wait for a few days for a reply, but then again I did'nt think about the volenteers and Im really sorry about that. Please accept my appolagie!

If anyone still wants to have a look at my problem then that would be much appreciated but Ill understand if no-one wants to.


Appolagies...

FrankSG
08-24-2006, 06:34 PM
I think everyone will accept your apology. As far as I'm concerned, anyone who is person enough to admit that he or she made a mistake is OK with me.
I don't know anything about reading a HJT log, but I'm sure that one of the guys will take a look at it soon.

Budfred
08-24-2006, 08:55 PM
You can fix this with HJT, but that is just housekeeping...

O2 - BHO: (no name) - {55EA1964-F5E4-4D6A-B9B2-125B37655FCB} - (no file)

There isn't anything clearly wrong in your log... It is possible (likely) that one of your programs was communicating with something on the web at the time you saw the increased use... This does a lot of communicating with home on the web:

C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe

This seems to have something to do with online security, so it may have been the issue:

O4 - Global Startup: RealSecure(r) Desktop Protector.lnk = ?

There are a few other things that might have been busy as well... If you want to, there are deeper scans you can run to see if anything else is lurking...

It would be a good idea to update Java as well...

sgt-KiLL
08-25-2006, 11:24 AM
You can fix this with HJT, but that is just housekeeping...

O2 - BHO: (no name) - {55EA1964-F5E4-4D6A-B9B2-125B37655FCB} - (no file)

Ok, so do I just search for that file in HJT and delete?

There isn't anything clearly wrong in your log... It is possible (likely) that one of your programs was communicating with something on the web at the time you saw the increased use... This does a lot of communicating with home on the web:

C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe

This seems to have something to do with online security, so it may have been the issue:

O4 - Global Startup: RealSecure(r) Desktop Protector.lnk = ?

Thats right, I'm paying about £5 a month to use it. I might delete it and use something else which is free, if its taking up loads of memory (or whatever its taking up)

There are a few other things that might have been busy as well... If you want to, there are deeper scans you can run to see if anything else is lurking...

I would like to, with a bit of help. but no rush.

It would be a good idea to update Java as well...

Ok, no problem

I think everyone will accept your apology. As far as I'm concerned, anyone who is person enough to admit that he or she made a mistake is OK with me.
I don't know anything about reading a HJT log, but I'm sure that one of the guys will take a look at it soon.

Thanks. sorry for being an Ass, thanks for your time.


Budfred, thanks very much for the information, I really appreciate that. I really was'nt thinking when I wrote my rude comment, Ill obvioulsy pay attention next time.
:o

classicsoftware
08-25-2006, 05:39 PM
First you need to unzip Hijackthis into a permanent folder. If you run it from a temp folder, you may not be able to restore a backup if something goes wrong.

To remove the line suggested by Budfred, Open Hijackthis. Place a check next to the line in question and click fix checked. Make sure ALL program and browser windows except for Hijackthis are closed before perorming this operation.

Re-post a new Hijackthis log for review.

Budfred
08-25-2006, 10:23 PM
Here are some tools to run to dig a little deeper...

* Download Dr.Web CureIt to the desktop:
ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe

Doubleclick the drweb-cureit.exe file and Allow to run the express scan
This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
Once the short scan has finished, mark the drives that you want to scan.
Select all drives. A red dot shows which drives have been chosen.
Click the green arrow at the right, and the scan will start.
Click 'Yes to all' if it asks if you want to cure/move the file.
When the scan has finished, look if you can click next icon next to the files found: http://users.telenet.be/bluepatchy/miekiemoes/images/check.gif
If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:
http://users.telenet.be/bluepatchy/miekiemoes/images/move.gif
This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
Save the report to your desktop. The report will be called DrWeb.csv
Close Dr.Web Cureit.
Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
After reboot, post the contents of the log from Dr.Web you saved previously in your next reply.


Please download, install, and update Ewido anti-spyware (http://www.ewido.net/en/download/)


Load Ewido and then click the Update tab at the top. Under Manual Update click Start update.

After the update finishes (the status bar at the bottom will display "Update successful")

Close ewido. Do not run it yet.


Please reboot your computer into Safe Mode. To boot into Safe Mode, please restart your computer. Tap F8 before Windows loads. Select Safe Mode on the screen that appears.


In Safe Mode, load Ewido and click on the Scanner tab at the top. Click the "Settings" tab and then change the recommended action to Quarantine and click Automatically generate report after every scan. Click back to the "Scan" tab and then click on Complete System Scan. This scan can take quite a while to run, so be prepared.

Ewido will list any infections found on the left hand side. When the scan has finished, it will automatically set the recommended action. Click the Apply all actions button. Ewido will display "All actions have been applied" on the right hand side.

Click on "Save Report", then "Save Report As". This will create a text file. Make sure you know where to find this file again (like on the Desktop).

Restart back into Normal Mode.


Please perform another scan with Hijack This, and then post back with a copy of the Ewido log and the new HijackThis log.

* Click here (http://support.f-secure.com/enu/home/ols3.shtml) to use the F-Secure Online Scanner
It's explained there with images how to allow the ActiveX to start the scan, so read that first.
Then click the F-Secure Online Scanner Next Generation Beta link.
Once the ActiveX is installed, you should accept the License terms by clicking OK below to start the scan.
Click the Full System Scan button.
It will start to download scanner components and databases. This can take a while.
The main scan will start.
Once the scan finished scanning, click the Automatic cleaning (recommended) button
It could be possible that your firewall gives an alert - allow it, because that's a connection you establish to submit infected files to F-Secure.
The cleaning can take a while, so please be patient.
Then click the Show report button and copy and paste what's present under results in your next reply.


Also, please perform another scan with Hijack This as Classicsoftware asked, and then post back with a copy of the Ewido log, the DrWeb log and the new HijackThis log.