sanctifyer
09-16-2006, 11:57 AM
All,
About a week ago, I plugged in a Kensington Notebook Dock which is done by plugging it in to the USB.
Windows found many items of new hardware and began installing the files needed to work with the dock. The dock consists of a network adapter, extra USB slots, Dolby audio outputs plus other simple things that a dock would have.
If I shutdown and power up with the dock connected, the following blue screen would appear about a minute after Windows arrives at the user selection screen:
A problem has been detected and Windows has been shut down to prevent damage to your computer.
If this is the first time you’ve seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation ask your hardware or software manufacturer for any Windows updates that it might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup options, and then select Safe Mode.
Technical information:
*** STOP: 0x0000008E [...with 4 other address references here, can't remember exactly what they are]
Beginning dump of physical memory.
Physical memory dump complete.
Contact you system administrator or technical support group for further assistance
I would resolve it by unplugging the dock and then rebooting. everything would be fine. I would then hot plug the dock in during a windows session and it would then work fine.
However, for some bizarre reason, the Stop screen is coming up all the time regardless of whether or not the dock is connected. everytime I boot up, its there.
This doesn't happen during Safe Mode.
But what is really worrying me is that even If I roll back to a System Restore point to before I even plugged in the dock for the first time, the blue screen is STILL coming up.
It is happening about 1 minute after the user selection screen comes up whether or not I click on a user.
I'm seriously running out of options here. The only way I can use this machine is in safe mode (with networking if I was web access)
PLEASE help me.
Thanks,
sanc
About a week ago, I plugged in a Kensington Notebook Dock which is done by plugging it in to the USB.
Windows found many items of new hardware and began installing the files needed to work with the dock. The dock consists of a network adapter, extra USB slots, Dolby audio outputs plus other simple things that a dock would have.
If I shutdown and power up with the dock connected, the following blue screen would appear about a minute after Windows arrives at the user selection screen:
A problem has been detected and Windows has been shut down to prevent damage to your computer.
If this is the first time you’ve seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation ask your hardware or software manufacturer for any Windows updates that it might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup options, and then select Safe Mode.
Technical information:
*** STOP: 0x0000008E [...with 4 other address references here, can't remember exactly what they are]
Beginning dump of physical memory.
Physical memory dump complete.
Contact you system administrator or technical support group for further assistance
I would resolve it by unplugging the dock and then rebooting. everything would be fine. I would then hot plug the dock in during a windows session and it would then work fine.
However, for some bizarre reason, the Stop screen is coming up all the time regardless of whether or not the dock is connected. everytime I boot up, its there.
This doesn't happen during Safe Mode.
But what is really worrying me is that even If I roll back to a System Restore point to before I even plugged in the dock for the first time, the blue screen is STILL coming up.
It is happening about 1 minute after the user selection screen comes up whether or not I click on a user.
I'm seriously running out of options here. The only way I can use this machine is in safe mode (with networking if I was web access)
PLEASE help me.
Thanks,
sanc