Speakers Work, Phones don't

[Croc]

Hi guys. As mentioned above, my speakers are working fine, but my head/earphones do not. My phones plug directly into back of sound card.

I have tried the phones on other pc's and they seem to work fine.

Any help appreciated.

Thanks.

[classicsoftware]

Welcome to http://www.pcguide.com/ubb/pcgubb.gif Forums...

There are several thing you can look at. Let's start with the really simple one.

Look for the volume control in the task bar. Rt click and open the volume control. Make sure none of the options are set to mute or are set too low.

[Croc]

Welcome to http://www.pcguide.com/ubb/pcgubb.gif Forums...

There are several thing you can look at. Let's start with the really simple one.

Look for the volume control in the task bar. Rt click and open the volume control. Make sure none of the options are set to mute or are set too low.

Yeah, did that. All volumes and mutes are in proper place.

[classicsoftware]

Step two would be to look for an updated version of the sound card driver. If not, you may be in the market for a sound card......

[Whyzman]

In the setup of some soundcards they have the options for which devices you want to hear sound from...I'm wondering if this particular soundcard might be able to isolate the speakers and turn off the headphone jack...

Which soundcard are you running?

[pangea33]

The question about which soundcard you have is a very important one. You mentioned that you plug the headphones into the back of your soundcard, but never made it clear that you swapped your phones into the same jack that your speakers were connected to.

Onboard sound cards usually have 3 connectors. One for speakers/headphones, one for microphone, and one for a line-in. Only one jack would work for the phones and speakers. Value multi-channel PCI cards usually have jacks for aux/mic/digital/front/rear. If you plugged the phones into anything other than front, you won't have a signal unless using something formatted as multi-cahnnel, e.g. a dvd.

Make sure you're using the line/speaker out jack for your headphones. This is almost always a green color.

[Sylvander]

Do your speakers have a buit-in amplifier [and headphones don't]?

At the back of the PC, are you connecting to a line-out socket on the sound card? [This would only supply a weak pre-amplified signal suitable only for supplying an amplifier, not powerful enough for unamplified speakers/headphones]
My older PC has both "Line Out" [pre-amplified] and "Speaker Out" [both pre-amplified & amplified].

Try the headphones in the headphone socket [amplified] on an optical drive and play a music CD.

Do your amplified speakers have a headphone socket?
The headphone socket on those would supply an amplified signal.