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Skunky
10-17-2006, 02:21 PM
Good morning everyone. I am having a strange idiosyncrasy problem with Outlook 2002. I am running a Dell 8250 Win XP Pro SP2 – P4 – 2.66GHz – 1GB memory. I haven’t installed or made any significant changes to my system and my computer is up-to-date. Actually, this isn’t true. I did install a Outlook 2002 Add-on for backing up emails last week, but this shouldn’t have anything to do with this problem as this has happened in the past prior to installing this add-on. I searched this forum and couldn’t find any related posts, so I am posting now.

The problem relates to Outlook 2002 specifically emails in which I can read until I go to read another email. When I come back to the previous email I just read, it has vanished. Gone - *Poof*. The actual information about the email (To, From, Subject, Received, etc) is intact, but the body of the email is gone. For example, I do a lot of property report searches using Intellius.com and after conducting a property search, Intellius sends me a confirmation email detailing the charges. I have these confirmation emails stored in a separate folder within Outlook and when I get the confirmation, there is the email with the paper clip to the left of the ‘From’. I have many, many confirmation emails going back to May 2006. For some reason, when I was checking this folder today, each time I clicked on an email and then clicked on another email, that previous email’s paper clip would disappear. I also had a few confirmation emails in my inbox from yesterday and they disappeared the same way too. I thought this was strange when it happened so after I saw the first paper clip disappear, I went back to the email and the body of it was gone. As long as I stayed on that initial email when clicking, I was okay, but the moment I left that email to go to another, the paper clip would disappear and then when going back to the previous email, it was gone. This happened both in my inbox as well as all emails in my Intellius folder going back to May 2006. This folder now has emails with no information except for the fundamentals (The Headers). This has also happened with other emails from time to time. It’s not exclusive to emails from Intellius. This problem doesn’t seem to relate to the normal emails I get on a routine basis - Emails from business contacts, friends, spam, etc. It seems to stem from people sending me links from other websites or other areas on the web. Actually, I’m not sure about that or if there is even a pattern to be traced. It’s very strange.

Anyone have any idea what might be causing this problem and is there a way to get the original email information back??? The first time this happened was like 2 months ago, but the problem was sporadic and not prevalent enough to raise concern, but now it is becoming an issue. I have been using this computer since 2002, do not believe it to be riddled with adware and have no idea what the catalyst could be, if any.

Thanks for your time and have a great day!!

~Gwen

Paul Komski
10-20-2006, 04:26 AM
Try sending yourself an attachment and see if it disappears after reading that email. If so perhaps there is a security setting in outlook similar to the one in OE that blocks saving such attachments; http://www.ntfaq.com/Articles/Index.cfm?ArticleID=27527

Also, is there an option to read mails in text as well as rich-text/html format?

PS I cant tell you how much I dislike Outlook - but that is another matter altogether.

Skunky
10-25-2006, 03:56 PM
Thanks for the info, but I am using Outlook, not Outlook Express. The link was for Outlook Express. I can send my self attachments all day long and receive them, using Outlook 2002 which is the email program. I do not use Outlook Express. The problem and it just happened again, is that when I get an email from someone else say a forward with information in the body containing links and such from other sites, I see the information in the body, but the moment I go to read another email and click off of that one, the information disappears. When I go back to that email, all that is left is the header information, not the contents in the body of the email which was there initially. This does not happen say when someone sends me an email with actual attachments like JPG's, Word Documents and such. It seems to only happen when coming from anther website (i.e. Someone copies a web page and inserts it into their email and then sends or forwards it to me. I initially can see everything until I leave that email. I now am printing those emails right off the bat the first time I see them so that I can at least have a record because if I revisit that email at a later time everything except the header is gone.

For example the below header is from an email I just got that contained a wealth of information in the body and it is now gone. It looks like the email was a subscription that someone else got and wanted me to see so they forwarded it to me to view.

From: The Jewelry Consumer Opinion Council <trade@jcoc.net>
Date: October 25, 2006 2:40:13 AM PDT
To: jerry@Removed for Anonymity Purposes
Subject: {Disarmed} Voice of the Jewelry Consumer, Volume 4, Edition 14
Reply-To: trade@jcoc.net

****The next is the Internet headers from that same email ****

thread-index: Acb4RnqZKaV5LLy1TY2cASr1vLW69g==
Received: from smtp109.sbc.mail.mud.yahoo.com ([68.142.198.208]) by hostmotel.com with MailEnable ESMTP; Wed, 25 Oct 2006 08:01:39 -0700
Received: (qmail 54504 invoked from network); 25 Oct 2006 15:01:35 -0000
Received: from unknown (HELO ?10.0.1.2?) (REMOVED Email and I.P. Address for Anonymity Purposes with plain) by smtp109.sbc.mail.mud.yahoo.com with SMTP; 25 Oct 2006 15:01:31 -0000
MIME-Version: 1.0
References: <53ec71da8b0bc9b8bd264fc60964ad80@localhost.localdo main>
X-Priority: 3
Content-Type: multipart/alternative;
boundary="Apple-Mail-1-945164325"
Content-Transfer-Encoding: 7bit
Message-ID: <68A8369F-F1B0-41EA-B648-944A4E7E17FD@Removed for Anonymity Purposes.com>
From: "Jerry " <Removed for Anonymity Purposes>
Subject: Fwd: {Disarmed} Voice of the Jewelry Consumer, Volume 4, Edition 14
Date: Wed, 25 Oct 2006 08:01:14 -0700
To: Removed for Anonymity purposes
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-Mailer: Apple Mail (2.752.2)
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
Return-Path: <jerry@Removed for Anonymity purposes>


Thank you for your time!!

~Gwen