tonysolomon
10-18-2006, 02:22 PM
I apologize ahead of time for a long post and multiple problems. I just want whoever reads this post to understand all of the problems. I’m not sure if all of this is because of bad memory sticks. I hope that most of the errors fit under this forum.
This computer has major issues. I’ve had to reboot a few times during the typing of this message. I've been getting stop errors for very long time; possibly, since I put this PC together a year ago. I have Windows XP Pro with SP2 installed. I have P4 2.4GHZ CPU, 1GB of dual channel RAM, Radeon 9600xt video card, Mercury TV tuner card (I have it disabled in device manager, uninstalled the software & took it out of startup), Soundblaster Audigy LS sound card, a DVD burner and several hard drives (Windows is on the primary partition of a SATA drive).
I always get stop errors that seem to point to drivers, but the drivers are so diverse that I decided to finally run memtest86+ overnight. I got errors that, when Googled, pointed to Norton's NPF or NAV (savrt.sys, just to name one), Soundblaster (p17.sys), the video card (ati2cqag.dll), etc. I've recently replaced my ati2cqag.dll and kdcom.dll files, since they showed up at the bottom of two BSOD pages. I also updated the drivers, from the necessary websites, for the video & sound card. I updated the BIOS when I put the PC together. I disabled BIOS and video caching and shadowing. I've tried system restore and Acronis True Image, but I've always had stop errors (BSOD), so that didn't help. I also reinstalled NPF and NAV. I still get the same error that I got before I reinstalled it. It is unable to update Norton Internet Security Internet Updates. I get the following explanation:
LU1806: LiveUpdate was not able to install any of the 1 updates that you selected. For more information please click the "+" sign next to the update(s) that did not install. All available updates were selected. LiveUpdate was unable to uncompress an update because the update was corrupted during its download. Please run LiveUpdate again to re-retrieve your updates.
I ran memtest86+ all night, last night.
Here are the settings:
ECC off, Test STD, PAT disabled, Mem 1024M, Rsvd Mem 20M
Here are the results:
Pass 35, Error 1, Test 3 Pass 10, Failing Address 00032b3fdc0
I've contacted Newegg and got an RMA #, but I'd like to hear some opinions before I send the memory back. I will switch the memory into two different memory slots and run memtest86+, again, tonight. What should I think if I get more completed tests and no errors? What if I get an error? Does one fail equal bad RAM?
Upon rebooting back into windows I got a Stop: 0x0000008E error, with 0x8056B2B8 and 0xF7B45554 as the only memory addresses that weren’t all zeroes.
As I was starting to type my message into the forum I got the following stop error:
Stop: 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA, with 0x80D6CB3D being the only non-all-zero address.
I often get the IRQL and PAGE FAULT Errors.
I installed the windows support tools and a program called windbg, so that I could read the minidump files. I can’t figure out how to use dumpchk, so I’m using windbg to check for a stop error in the minidump files. I ran a command line of pstat.exe < C:\pstat.txt. I’ve added the bottom part of the pstat file below.
I also ran a complete memory dump, on the last BSOD page, but I don’t know where to find it.
I wish I knew where to find it, because I got 8 system errors in a row, when the PC booted up. I ran eventvwr and found that they were all the same. Here's what it tells me:
Source: system error, Category (102), Event ID: 1003 (Error code 1000008e, parameter1 c0000005, parameter2 8056b2b8, parameter3 b1b84bdc, parameter4 00000000), Version: 5.2, Symbolic Name: ER_KRNLCRASH_LOG, Explanation:
A blue screen (Stop error) was reported. The message contains details about the error. A matching event with Event ID 1001 might also appear in the event log. This matching event displays information about the specific error that occurred.
Microsoft’s website explained, by using the starting address in the LoadAddr column, I could match the exception address to the driver name. For example, if I received 804D7004 as the exception address, the list shows that Ntoskrnl.exe has the nearest load address below the exception address. Therefore, Ntoskrnl.exe is most likely to be the driver that called the exception. With that information, I could search the Microsoft Knowledge Base for known issues that match your situation.
I'll post the pstat.txt file into a different post and hope somebody can read binary and possibly pinpoint a troublesome driver, in regards to 0x80D6CB3D, 0x8056B2B8 and 0xF7B45554, from above. The pstat file has been posted to the following post:
http://www.pcguide.com/vb/showthread.php?p=314648#post314648
I don’t know if I should make the next few errors a different post, because, again, I want whoever reads this post to understand all of the problems. I apologize if this is against the rules.
I also have difficulty having continuous connection to the internet. I have my Gigafast router set up to enter my SBC ID and password, so that I can just hit the IE shortcut, instead of the SBC Internet connection shortcut followed by the IE shortcut. When I lose the Internet connection, I can still run live update. I just can’t use IE, until I reboot the PC. I sometimes have to power cycle the modem and router as well. I’ve also tried bypassing the router and NPF with mixed results. I recently updated the firmware in my router, but that didn't help. I had to reboot my PC, again, to get back onto the Internet. I'm going to replace the modem, since the SBC tech said he got a better signal when bypassing it; even though the following day another SBC Tech said he found a short on one of my phones. I may have to buy new DSL filters, as well, since one of them works in one room, but not another. I’m not exactly sure what time I updated the DSL modem’s firmware, but when I checked the event viewer I saw the following system warning from last evening:
Source: TCP/IP, Event ID: 4226 (TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.) I don’t think the firmware update helped, because I see that one in the event viewer several times each day, or so
Until yesterday evening I also got the following error several times every day, or so:
Source: DHCP, Event ID: 1003 (Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 00508DF1176C. The following error occurred:
The semaphore timeout period has expired. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.)
However, now the warning is: Source: DHCP, Event ID: 1003 (Your computer has automatically configured the IP address for the Network Card with network address (I left it out). The IP address being used is (I left it out)).
I also have the occassional problem of having to reset my task bar to windows classic; my screensaver to none, instead of the default; and my sound theme to no sound. I don't know why they keeps switching back from my settings. It usually goes back to normal if I just reboot, again.
If anybody can let me know their opinion on my memory or any of my errors I would really appreciate it. I will try to respond in a short amount of time.
This computer has major issues. I’ve had to reboot a few times during the typing of this message. I've been getting stop errors for very long time; possibly, since I put this PC together a year ago. I have Windows XP Pro with SP2 installed. I have P4 2.4GHZ CPU, 1GB of dual channel RAM, Radeon 9600xt video card, Mercury TV tuner card (I have it disabled in device manager, uninstalled the software & took it out of startup), Soundblaster Audigy LS sound card, a DVD burner and several hard drives (Windows is on the primary partition of a SATA drive).
I always get stop errors that seem to point to drivers, but the drivers are so diverse that I decided to finally run memtest86+ overnight. I got errors that, when Googled, pointed to Norton's NPF or NAV (savrt.sys, just to name one), Soundblaster (p17.sys), the video card (ati2cqag.dll), etc. I've recently replaced my ati2cqag.dll and kdcom.dll files, since they showed up at the bottom of two BSOD pages. I also updated the drivers, from the necessary websites, for the video & sound card. I updated the BIOS when I put the PC together. I disabled BIOS and video caching and shadowing. I've tried system restore and Acronis True Image, but I've always had stop errors (BSOD), so that didn't help. I also reinstalled NPF and NAV. I still get the same error that I got before I reinstalled it. It is unable to update Norton Internet Security Internet Updates. I get the following explanation:
LU1806: LiveUpdate was not able to install any of the 1 updates that you selected. For more information please click the "+" sign next to the update(s) that did not install. All available updates were selected. LiveUpdate was unable to uncompress an update because the update was corrupted during its download. Please run LiveUpdate again to re-retrieve your updates.
I ran memtest86+ all night, last night.
Here are the settings:
ECC off, Test STD, PAT disabled, Mem 1024M, Rsvd Mem 20M
Here are the results:
Pass 35, Error 1, Test 3 Pass 10, Failing Address 00032b3fdc0
I've contacted Newegg and got an RMA #, but I'd like to hear some opinions before I send the memory back. I will switch the memory into two different memory slots and run memtest86+, again, tonight. What should I think if I get more completed tests and no errors? What if I get an error? Does one fail equal bad RAM?
Upon rebooting back into windows I got a Stop: 0x0000008E error, with 0x8056B2B8 and 0xF7B45554 as the only memory addresses that weren’t all zeroes.
As I was starting to type my message into the forum I got the following stop error:
Stop: 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA, with 0x80D6CB3D being the only non-all-zero address.
I often get the IRQL and PAGE FAULT Errors.
I installed the windows support tools and a program called windbg, so that I could read the minidump files. I can’t figure out how to use dumpchk, so I’m using windbg to check for a stop error in the minidump files. I ran a command line of pstat.exe < C:\pstat.txt. I’ve added the bottom part of the pstat file below.
I also ran a complete memory dump, on the last BSOD page, but I don’t know where to find it.
I wish I knew where to find it, because I got 8 system errors in a row, when the PC booted up. I ran eventvwr and found that they were all the same. Here's what it tells me:
Source: system error, Category (102), Event ID: 1003 (Error code 1000008e, parameter1 c0000005, parameter2 8056b2b8, parameter3 b1b84bdc, parameter4 00000000), Version: 5.2, Symbolic Name: ER_KRNLCRASH_LOG, Explanation:
A blue screen (Stop error) was reported. The message contains details about the error. A matching event with Event ID 1001 might also appear in the event log. This matching event displays information about the specific error that occurred.
Microsoft’s website explained, by using the starting address in the LoadAddr column, I could match the exception address to the driver name. For example, if I received 804D7004 as the exception address, the list shows that Ntoskrnl.exe has the nearest load address below the exception address. Therefore, Ntoskrnl.exe is most likely to be the driver that called the exception. With that information, I could search the Microsoft Knowledge Base for known issues that match your situation.
I'll post the pstat.txt file into a different post and hope somebody can read binary and possibly pinpoint a troublesome driver, in regards to 0x80D6CB3D, 0x8056B2B8 and 0xF7B45554, from above. The pstat file has been posted to the following post:
http://www.pcguide.com/vb/showthread.php?p=314648#post314648
I don’t know if I should make the next few errors a different post, because, again, I want whoever reads this post to understand all of the problems. I apologize if this is against the rules.
I also have difficulty having continuous connection to the internet. I have my Gigafast router set up to enter my SBC ID and password, so that I can just hit the IE shortcut, instead of the SBC Internet connection shortcut followed by the IE shortcut. When I lose the Internet connection, I can still run live update. I just can’t use IE, until I reboot the PC. I sometimes have to power cycle the modem and router as well. I’ve also tried bypassing the router and NPF with mixed results. I recently updated the firmware in my router, but that didn't help. I had to reboot my PC, again, to get back onto the Internet. I'm going to replace the modem, since the SBC tech said he got a better signal when bypassing it; even though the following day another SBC Tech said he found a short on one of my phones. I may have to buy new DSL filters, as well, since one of them works in one room, but not another. I’m not exactly sure what time I updated the DSL modem’s firmware, but when I checked the event viewer I saw the following system warning from last evening:
Source: TCP/IP, Event ID: 4226 (TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.) I don’t think the firmware update helped, because I see that one in the event viewer several times each day, or so
Until yesterday evening I also got the following error several times every day, or so:
Source: DHCP, Event ID: 1003 (Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 00508DF1176C. The following error occurred:
The semaphore timeout period has expired. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.)
However, now the warning is: Source: DHCP, Event ID: 1003 (Your computer has automatically configured the IP address for the Network Card with network address (I left it out). The IP address being used is (I left it out)).
I also have the occassional problem of having to reset my task bar to windows classic; my screensaver to none, instead of the default; and my sound theme to no sound. I don't know why they keeps switching back from my settings. It usually goes back to normal if I just reboot, again.
If anybody can let me know their opinion on my memory or any of my errors I would really appreciate it. I will try to respond in a short amount of time.