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View Full Version : why is it.....?

funkvibe
11-22-2006, 10:13 PM
greetings y'all,

why is it that every now and then i have to unplug my cable modem in order to have the internet working again??? I have cable internet and share with 2 other computers in the house. when the connection dies--i have to unplug the router and cable modem, and then everything is god. why is this?
PrntRhd
11-22-2006, 10:46 PM
First, you need to have good power running to the modem or resets will be required. Do you have the modem plugged into a UPS/surge protector?
funkvibe
11-23-2006, 01:07 AM
no ups--only power bar with surge protector. i'll have to look into that. but it seems like it may be another problem. the internet connection just died on me while i was using the computer--i had to unplug then reconnect the power for my router in order to get things running again. i didn't notice the power outtage.
PrntRhd
11-23-2006, 12:55 PM
There are issues where the signal to noise ratio has to be within specs or the modem drops sync, and others that can cause the dropped connection.
funkvibe
11-23-2006, 06:16 PM
would i be able to change these settings when logging on the router? i have a d-link DI-524
PrntRhd
11-23-2006, 09:42 PM
No, it is a splitter issue or something the cable co has to address.
classicsoftware
11-23-2006, 09:50 PM
How old is your router? Have you updated the firmware? Is it well ventilated?

Failing routers can over-heat and require a hard reset to work.....
Whyzman
11-23-2006, 11:46 PM
My first take would also be signal strength... If I remember correctly, your cable provider can have you open a page on the net and monitor signal strength. Or, they can also make a housecall and run their equipment on the line and make sure your signal is up to par...

I speak this from personal experience. There was a line problem out on the pole with mine that also enhanced my cable TV picture quality...t'was a nice find to say the least.