Win XP Slow "HiJackThis Log"

[RobertC]

My windows XP has been getting slower an slower.. It takes a good 10 to 15 min to shut down. Every now and then I see an "End Program" pop up when I am shutting down.

Here is my Hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 7:36:50 PM, on 2/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\MUSICM~1\MUSICM~2\MMDiag.exe
C:\PROGRAM FILES\REAL\REALPLAYER\RealPlay.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\system32\LxrJD31s.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HiJackThis\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr6/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr6/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [EPSON Stylus C64 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2C 1.EXE /P23 "EPSON Stylus C64 Series" /O6 "USB001" /M "Stylus C64"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [RealTray] C:\PROGRAM FILES\REAL\REALPLAYER\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Search - [url]http://bar.mywebsearch.com/menusearch.html?p=ZSzeb01244US[/url]
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm (file missing)
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm (file missing)
O9 - Extra button: RealGuide - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1E2941E3-8E63-11D4-9D5A-00902742D6E0} (iNotes Class) - [url]http://63.211.34.34/iNotes.cab[/url]
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - [url]http://photos.walmart.com/WalmartActivia.cab[/url]
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - [url]http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab[/url]
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - [url]http://download.zonelabs.com/bin/promotions/spywaredetector/ICSScanner37710.cab[/url]
O16 - DPF: {B12213CD-4189-415D-A054-7999528459F7} (pixelStormLauncher Class) - [url]http://aolsvc.aol.com/onlinegames/free-trial-word-travels/pixelstormlauncher.cab[/url]
O16 - DPF: {BE319D04-18BD-4B34-AECC-EE7CB610FCA9} (BewitchedGameClass Control) - [url]http://download.games.yahoo.com/games/web_games/sony/bewitched/main.cab[/url]
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - [url]http://aolsvc.aol.com/onlinegames/bejeweled2/popcaploader_v7.cab[/url]

Continued in the next thred

[RobertC]

O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: spkrmon - Unknown owner - C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

Any help would be appreciated

[RobertC]

From what I can tell by using the HijackThis Tutorial, these logs don't look so bad. When I start Windows,I get a pop up that says "The Program was unable to connect to the update server. Check your network connection and try again"

When I reboot, there are 3 error's in the event viewer under system:

1 The Bluetooth Serial Driver service failed to start due to the following error:
The system cannot find the file specified.

2 The Bluetooth Port Client Driver service failed to start due to the following error:
The system cannot find the file specified.

3 The following boot-start or system-start driver(s) failed to load:
BTKRNL

I did have a Bluetooth device, but I ununstalled it through add/remove programs.

When I shut down Windows or try to reboot, there is an "End Program Message", then it takes about 10-15 minutes to shut down.


I have just completed a defrag.

I am out of ideas :confused:

[Budfred]

You have some issues in your HJT log that need to be fixed... Please open a HJT scan and put checks by:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...ch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearc...p=ZSzeb01244US

I suggest fixing this as well... it eats resources and doesn't really speed things up for Office enough to be worth it:

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

Since you removed Bluetooth, fix these too:

O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm (file missing)
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm (file missing)

This is legit, but may be unnecessary to run...

O23 - Service: spkrmon - Unknown owner - C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe

After you finish checking the items you choose to fix, close all open windows except HJT and press Fix checked...

Go to Add or Remove Programs in Control Panel and remove all versions of Java that you find... Go here and download the latest version which corrects some of the vulnerabilities in the earlier versions...

http://javashoplm.sun.com/ECom/docs/Welcome.jsp?StoreId=22&PartDetailId=jre-1.5.0_10-oth-JPR&SiteId=JSC&TransactionId=noreg

Reboot and post a fresh HJT log and let me know how your problem is doing...

[RobertC]

I did everything you suggested, Thank You very much for your help!!

It still takes 10-11 minutes for windows to shut down... Very wierd problem.

Here is the latest log file..



Logfile of HijackThis v1.99.1
Scan saved at 11:18:59 PM, on 2/24/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\MUSICM~1\MUSICM~2\MMDiag.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRAM FILES\REAL\REALPLAYER\RealPlay.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\system32\LxrJD31s.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\HiJackThis\hijackthis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [EPSON Stylus C64 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2C 1.EXE /P23 "EPSON Stylus C64 Series" /O6 "USB001" /M "Stylus C64"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [RealTray] C:\PROGRAM FILES\REAL\REALPLAYER\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: RealGuide - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1E2941E3-8E63-11D4-9D5A-00902742D6E0} (iNotes Class) - [url]http://63.211.34.34/iNotes.cab[/url]
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - [url]http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab[/url]
O16 - DPF: {BE319D04-18BD-4B34-AECC-EE7CB610FCA9} (BewitchedGameClass Control) - [url]http://download.games.yahoo.com/games/web_games/sony/bewitched/main.cab[/url]
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - [url]http://aolsvc.aol.com/onlinegames/bejeweled2/popcaploader_v7.cab[/url]
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

[Budfred]

You missed some fixes:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com

Please use HJT to fix them... You also still have an old version of Java installed...

Then run a couple of scans to see what they pick up...

* Click here (http://support.f-secure.com/enu/home/ols.shtml) to use the F-Secure Online Scanner
Then click the Start Scanning button below.
You should get a notification (bar on top) to install the activeX. Click on it and select to install the ActiveX.
Once the ActiveX is installed, you should accept the License terms by clicking OK below to start the scan.
In case you are having problems with installing the ActiveX/starting the scan, please read here (http://support.f-secure.com/enu/home/ols-faq.shtml).
Click the Full System Scan button.
It will start to download scanner components and databases. This can take a while.
The main scan will start.
Once the scan finished scanning, click the Automatic cleaning (recommended) button
It could be possible that your firewall gives an alert - allow it, because that's a connection you establish to submit infected files to F-Secure.
The cleaning can take a while, so please be patient.
Then click the Show report button and copy and paste what's present under results in your next reply.


Then AVG AntiSpyware (Ewido)...

Please download, install, and update Ewido anti-spyware (http://www.ewido.net/en/download/)



Load Ewido and then click the Update tab at the top. Under Manual Update click Start update.

After the update finishes (the status bar at the bottom will display "Update successful")

Close ewido. Do not run it yet.


Please reboot your computer into Safe Mode. To boot into Safe Mode, please restart your computer. Tap F8 before Windows loads. Select Safe Mode on the screen that appears.


In Safe Mode, load Ewido and click on the Scanner tab at the top. Click the "Settings" tab and then change the recommended action to Quarantine and click Automatically generate report after every scan. Click back to the "Scan" tab and then click on Complete System Scan. This scan can take quite a while to run, so be prepared.

Ewido will list any infections found on the left hand side. When the scan has finished, it will automatically set the recommended action. Click the Apply all actions button. Ewido will display "All actions have been applied" on the right hand side.

Click on "Save Report", then "Save Report As". This will create a text file. Make sure you know where to find this file again (like on the Desktop).

Restart back into Normal Mode.


Please perform another scan with Hijack This, and then post back with a copy of the Ewido log and the new HijackThis log.

[Budfred]

I missed this:

O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

So fix it with HJT too...

[RobertC]

Thank Yoy again...

I did everything just as you said. It is still taking Windows 10 minutes or more to shut down.

Here are all of the logs:

Logfile of HijackThis v1.99.1
Scan saved at 1:28:57 PM, on 2/25/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\MUSICM~1\MUSICM~2\MMDiag.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRAM FILES\REAL\REALPLAYER\RealPlay.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\system32\LxrJD31s.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HiJackThis\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [EPSON Stylus C64 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2C 1.EXE /P23 "EPSON Stylus C64 Series" /O6 "USB001" /M "Stylus C64"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [RealTray] C:\PROGRAM FILES\REAL\REALPLAYER\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: RealGuide - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1E2941E3-8E63-11D4-9D5A-00902742D6E0} (iNotes Class) - [url]http://63.211.34.34/iNotes.cab[/url]
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - [url]http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab[/url]
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - [url]http://support.f-secure.com/ols/fscax.cab[/url]
O16 - DPF: {BE319D04-18BD-4B34-AECC-EE7CB610FCA9} (BewitchedGameClass Control) - [url]http://download.games.yahoo.com/games/web_games/sony/bewitched/main.cab[/url]
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - [url]http://aolsvc.aol.com/onlinegames/bejeweled2/popcaploader_v7.cab[/url]
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

Here is the spyware report (Ran in safe mode):

AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 1:03:45 PM 2/25/2007

+ Scan result:



C:\System Volume Information\_restore{DD68A66F-8F67-434B-AB68-FC782E096BCA}\RP783\A0249270.exe -> Adware.404Search : Cleaned with backup (quarantined).
C:\Program Files\AWS\WeatherBug\MiniBugTransporter.dll -> Adware.Aws : Cleaned with backup (quarantined).
C:\RECYCLER\S-1-5-21-342687453-312690002-3577101219-1007\Dc13\whInstaller.exe -> Adware.WebHancer : Cleaned with backup (quarantined).


::Report end

[RobertC]

F Secure Online Scanner Report:

Scanning Report
Sunday, February 25, 2007 09:28:12 - 10:55:30
Computer name: LIVINGROOM
Scanning type: Scan system for viruses, rootkits, spyware
Target: C:\

Result: 1 malware found
Tracking Cookie (spyware)
· System (Disinfected)

Statistics
Scanned:
· Files: 54147
· System: 4463
· Not scanned: 5
Actions:
· Disinfected: 1
· Renamed: 0
· Deleted: 0
· None: 0
· Submitted: 0
Files not scanned:
· C:\PAGEFILE.SYS
· C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT
· C:\DOCUMENTS AND SETTINGS\LIVING ROOM\LOCAL SETTINGS\TEMP\ME_B
· C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\19F08BCC7F56 3A4FA3326540590DC31E_1DCE0E75-1303-433A-BFC1-6B582BD25551
· C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\511A0F3F9E96 0FA97DE3D0B74ADFC574_1DCE0E75-1303-433A-BFC1-6B582BD25551

Options
Scanning engines:
· F-Secure Libra: 2.4.2, 2007-02-24
· F-Secure AVP: 7.0.171, 2007-02-24
· F-Secure Orion: 1.2.37, 2007-02-25
· F-Secure Blacklight: 1.0.53, 0000-00-00
· F-Secure Draco: 1.0.35, 0260-02-44
· F-Secure Pegasus: 1.19.0, 2007-01-21
Scanning options:
· Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML ZIP XXX
· Use Advanced heuristics

[Budfred]

You are still running an old version of Java, but otherwise your logs look okay... If you are still having a problem, we will need to run some other scans...

* Download Dr.Web CureIt to the desktop:
ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe

Doubleclick the drweb-cureit.exe file and Allow to run the express scan
This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
Once the short scan has finished, mark the drives that you want to scan.
Select all drives. A red dot shows which drives have been chosen.
Click the green arrow at the right, and the scan will start.
Click 'Yes to all' if it asks if you want to cure/move the file.
When the scan has finished, look if you can click next icon next to the files found: http://users.telenet.be/bluepatchy/miekiemoes/images/check.gif
If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:
http://users.telenet.be/bluepatchy/miekiemoes/images/move.gif
This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
Save the report to your desktop. The report will be called DrWeb.csv
Close Dr.Web Cureit.
Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
After reboot, post the contents of the log from Dr.Web you saved previously in your next reply.


and.....

Try running an MWavScan... It will produce a log in the lower window that has the bad list and you will need to use Ctrl-C to copy it and then paste it here for review.... If the list is extremely long, you can just paste the lines that begin with the word "File" since those are the ones we need to be most concerned about...
DO NOT post the upper window which contains everything that was scanned...

http://www.mwti.net/products/mwav/mwav.asp

It will suggest that you buy the product to fix what it finds, but that is not necessary... Just post the bad part of the scan and we will deal with it...

[RobertC]

I downloaded the "Dr Web CureIt", when I tried to run it, a command prompt window flashed open and then nothing happened. I tried to re-download it to a new location and the same thing happened. Is there another link for this?

Here is the log from the MWaveScan: (Only the last entry begins with "File")

File C:\WINDOWS\system32\f3PSSavr.scr tagged as "not-a-virus:AdTool.Win32.MyWebSearch". No Action Taken.

I can post the rest of the log if you would like... It is rather long.

[Budfred]

Please check the size of the DrWeb file and report it back here...

[RobertC]

Please check the size of the DrWeb file and report it back here...


drweb-cureit is 3.40 MB

[Budfred]

I am not sure why it isn't running... That is the correct size and it should be able to run...

Try another scan to see if it will run okay and if it picks up anything...

Download Superantispyware (http://www.superantispyware.com/?tag=GOOGLE-SUPERANTISPYWARE)

Install the programme and when the first page opens on the bottom left will be a check for updates button click this to update the programme

Then run SuperAntispyware

On the first page select SCAN YOUR COMPUTER
On the next page select COMPLETE SCAN and tick ALL your drives
The next stage will take a while as your entire drive(s), memory and registry are scanned
When it has completed click NEXT
The next screen shows the problems found click OK
On the next screen place a tick against all items and select NEXT

Now to get the log Go to the PREFERENCES button on the right bottom
Select the STATISTICS/LOG tab
Highlight the scan just completed and click VIEW LOG
This will open a notepad text file copy and paste this to your next reply...

Then try DrWeb again...

[RobertC]

Here is the log form SuperAntiSpyware:

SUPERAntiSpyware Scan Log
Generated 02/25/2007 at 07:58 PM

Application Version : 3.5.1016

Core Rules Database Version : 3189
Trace Rules Database Version: 1199

Scan type : Complete Scan
Total Scan Time : 00:44:39

Memory items scanned : 652
Memory threats detected : 0
Registry items scanned : 4948
Registry threats detected : 0
File items scanned : 51558
File threats detected : 2

Adware.Tracking Cookie
C:\Documents and Settings\Living Room\Cookies\living room@1067505457[1].txt

Adware.webHancer
C:\SYSTEM VOLUME INFORMATION\_RESTORE{DD68A66F-8F67-434B-AB68-FC782E096BCA}\RP791\A0250069.EXE


I am still getting the same result w/ DrWeb. I tried to download DrWeb onto my Lap Top and the same thing happened.. Maybe there is a problem with the file on the ftp site.

Thanks again for all of your help!!!!

[Budfred]

I ran into a similar problem when I downloaded and tried to run it... Go here and download it instead...

http://download.drweb.com/drweb+antivirus+free+services/

[RobertC]

I am having the same problem with DrWeb from the new download site.

If I right click on the program and select "run as" I get an error that says:

C:\"and the file directory"\Temp\ A temporary file needed for initialization could not be created or could not be written to. Make sure the directory path exists, and disk space is available. Choose 'Close' to terminate the application.

Then I can choose close or ignore buttons.

I checked the file path and it does exist and I have over 40gig of HD space left.

Not sure if any of this matters, but I thought I would share it with you.

[classicsoftware]

Clean out your TEMP and TIF files, reboot and try again...

[Budfred]

It appears that the DrWeb download is no good... I have the same problem... It seems to have the updates, but not the actual program...

Try a scan that will just provide info and doesn't fix anything so we can see if there is something lurking:

Please download SilentRunners from here:
http://www.silentrunners.org/Silent%20Runners.zip
Unzip it to the desktop and double-click on it. If you get any kind of warning message about scripts, please choose to allow the script to run. When the scan is finished, it will create a logfile on the desktop. Please post the entire contents of this logfile for me to see.

[RobertC]

Here are the Silent Runner Logs:

"Silent Runners.vbs", revision R50, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\Software\Microsoft\Windows\CurrentVersion\Run \ {++}
"Yahoo! Pager" = "C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet" ["Yahoo! Inc."]
"Aim6" = "(empty string)" [file not found]

HKLM\Software\Microsoft\Windows\CurrentVersion\Run \ {++}
"BCMSMMSG" = "BCMSMMSG.exe" ["Broadcom Corporation"]
"MMTray" = ""C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe"" ["Musicmatch, Inc."]
"NvCplDaemon" = "RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup" [MS]
"dla" = "C:\WINDOWS\system32\dla\tfswctrl.exe" ["Sonic Solutions"]
"StorageGuard" = ""C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r" ["Sonic Solutions"]
"(Default)" = "(empty string)" [file not found]
"ViewMgr" = "C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe" ["Viewpoint Corporation"]
"ShStatEXE" = ""C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE" ["Network Associates, Inc."]
"McAfeeUpdaterUI" = ""C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey" ["Network Associates, Inc."]
"Network Associates Error Reporting Service" = ""C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"" ["Network Associates, Inc."]
"UpdateManager" = ""C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r" ["Sonic Solutions"]
"MimBoot" = "C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe" ["Musicmatch, Inc."]
"iTunesHelper" = ""C:\Program Files\iTunes\iTunesHelper.exe"" ["Apple Computer, Inc."]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc."]
"Zone Labs Client" = ""C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"" ["Zone Labs, LLC"]
"HP Software Update" = "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" ["Hewlett-Packard Development Company, L.P."]
"SunJavaUpdateSched" = ""C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"" ["Sun Microsystems, Inc."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Exp lorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = (no title provided)
-> {HKLM...CLSID} = "AcroIEHlprObj Class"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]
{53707962-6F74-2D53-2644-206D7942484F}\(Default) = (no title provided)
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\PROGRA~1\SPYBOT~1\SDHelper.dll" ["Safer Networking Limited"]
{5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}\(Default) = (no title provided)
-> {HKLM...CLSID} = "UberButton Class"
\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Common\yiesrvc.dll" ["Yahoo!"]
{5CA3D70E-1895-11CF-8E15-001234567890}\(Default) = (no title provided)
-> {HKLM...CLSID} = "DriveLetterAccess"
\InProcServer32\(Default) = "C:\WINDOWS\system32\dla\tfswshx.dll" ["Sonic Solutions"]
{65D886A2-7CA7-479B-BB95-14D1EFB7946A}\(Default) = (no title provided)
-> {HKLM...CLSID} = "YahooTaggedBM Class"
\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Common\YIeTagBm.dll" ["Yahoo! Inc."]
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\(Default) = (no title provided)
-> {HKLM...CLSID} = "SSVHelper Class"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll" ["Sun Microsystems, Inc."]

HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {HKLM...CLSID} = "Display Panning CPL Extension"
\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {HKLM...CLSID} = "HyperTerminal Icon Ext"
\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{5464D816-CF16-4784-B9F3-75C0DB52B499}" = "Yahoo! Mail"
-> {HKLM...CLSID} = "YMailShellExt Class"
\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\Common\ymmapi20041123.dll" ["Yahoo! Inc."]
"{DEE12703-6333-4D4E-8F34-738C4DCC2E04}" = "RecordNow! SendToExt"
-> {HKLM...CLSID} = "RecordNow! SendToExt"
\InProcServer32\(Default) = "C:\Program Files\Sonic\RecordNow!\shlext.dll" ["Sonic Solutions"]
"{5CA3D70E-1895-11CF-8E15-001234567890}" = "DriveLetterAccess"
-> {HKLM...CLSID} = "DriveLetterAccess"
\InProcServer32\(Default) = "C:\WINDOWS\system32\dla\tfswshx.dll" ["Sonic Solutions"]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Outlook Custom Icon Handler"
-> {HKLM...CLSID} = "Outlook File Icon Extension"
\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~4\Office\OLKFSTUB.DLL" [MS]
"{acb4a560-3606-11d3-aef4-00104bd0f92d}" = "KodakShellExtension"
-> {HKLM...CLSID} = "KodakShellExtension"
\InProcServer32\(Default) = "C:\Program Files\Common Files\KODAK\IFSCore\kodakshx.dll" ["Eastman Kodak Company"]
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu"
-> {HKLM...CLSID} = "Portable Media Devices Menu"
\InProcServer32\(Default) = "C:\WINDOWS\system32\Audiodev.dll" [MS]
"{B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF}" = "iTunes"
-> {HKLM...CLSID} = "iTunes"
\InProcServer32\(Default) = "C:\Program Files\iTunes\iTunesMiniPlayer.dll" ["Apple Computer, Inc."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Exp lorer\ShellExecuteHooks\
<<!>> "{57B86673-276A-48B2-BAE7-C6DBB3020EB8}" = "AVG Anti-Spyware 7.5"
-> {HKLM...CLSID} = "CShellExecuteHookImpl Object"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\shellexecutehook.dll" ["Anti-Malware Development a.s."]
<<!>> "{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}" = (no title provided)
-> {HKLM...CLSID} = "SABShellExecuteHook Class"
\InProcServer32\(Default) = "C:\Program Files\SUPERAntiSpyware\SASSEH.DLL" ["SuperAdBlocker.com"]

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
<<!>> !SASWinLogon\DLLName = "C:\Program Files\SUPERAntiSpyware\SASWINLO.dll" ["SUPERAntiSpyware.com"]

HKLM\Software\Classes\Folder\shellex\ColumnHandler s\
{F9DB5320-233E-11D1-9F84-707F02C10627}\(Default) = "PDF Column Info"
-> {HKLM...CLSID} = "PDF Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll" ["Adobe Systems, Inc."]

HKLM\Software\Classes\*\shellex\ContextMenuHandler s\
AVG Anti-Spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920}"
-> {HKLM...CLSID} = "CContextScan Object"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\context.dll" ["Anti-Malware Development a.s."]
VirusScan\(Default) = "{cda2863e-2497-4c49-9b89-06840e070a87}"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Network Associates\VirusScan\shext.dll" ["Network Associates, Inc."]
Yahoo! Mail\(Default) = "{5464D816-CF16-4784-B9F3-75C0DB52B499}"
-> {HKLM...CLSID} = "YMailShellExt Class"
\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\Common\ymmapi20041123.dll" ["Yahoo! Inc."]

HKLM\Software\Classes\Directory\shellex\ContextMen uHandlers\
AVG Anti-Spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920}"
-> {HKLM...CLSID} = "CContextScan Object"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\context.dll" ["Anti-Malware Development a.s."]
VirusScan\(Default) = "{cda2863e-2497-4c49-9b89-06840e070a87}"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Network Associates\VirusScan\shext.dll" ["Network Associates, Inc."]

HKLM\Software\Classes\Folder\shellex\ContextMenuHa ndlers\
VirusScan\(Default) = "{cda2863e-2497-4c49-9b89-06840e070a87}"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Network Associates\VirusScan\shext.dll" ["Network Associates, Inc."]

[RobertC]

Group Policies {policy setting}:
--------------------------------

Note: detected settings may not have any effect.

HKCU\Software\Microsoft\Windows\CurrentVersion\Pol icies\Explorer\

"NoFolderOptions" = (REG_DWORD) hex:0x00000000
{Removes the Folder Options menu item from the Tools menu}

HKLM\Software\Microsoft\Windows\CurrentVersion\Pol icies\Explorer\

"NoCDBurning" = (REG_DWORD) hex:0x00000000
{unrecognized setting}

HKCU\Software\Microsoft\Windows\CurrentVersion\Pol icies\System\

"DisableRegistryTools" = (REG_DWORD) hex:0x00000000
{Prevent access to registry editing tools}

HKLM\Software\Microsoft\Windows\CurrentVersion\Pol icies\System\

"shutdownwithoutlogon" = (REG_DWORD) hex:0x00000001
{Shutdown: Allow system to be shut down without having to log on}

"undockwithoutlogon" = (REG_DWORD) hex:0x00000001
{Devices: Allow undock without having to log on}


Active Desktop and Wallpaper:
-----------------------------

Active Desktop may be disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer\ShellState

Displayed if Active Desktop enabled and wallpaper not set by Group Policy:
HKCU\Software\Microsoft\Internet Explorer\Desktop\General\
"Wallpaper" = "C:\WINDOWS\Jasc Paint Shop Photo Album Wallpaper.bmp"

Displayed if Active Desktop disabled and wallpaper not set by Group Policy:
HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\WINDOWS\Jasc Paint Shop Photo Album Wallpaper.bmp"


Startup items in "Living Room" & "All Users" startup folders:
-------------------------------------------------------------

C:\Documents and Settings\All Users.WINDOWS\Start Menu\Programs\Startup
"Adobe Reader Speed Launch" -> shortcut to: "C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe" ["Adobe Systems Incorporated"]
"HP Digital Imaging Monitor" -> shortcut to: "C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe" ["Hewlett-Packard Development Company, L.P."]
"Kodak EasyShare software" -> shortcut to: "C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe -h" ["Eastman Kodak Company"]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Pa rameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000004\LibraryPath = "%SystemRoot%\system32\wshbth.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Pa rameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 16
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{EF99BD32-C1FB-11D2-892F-0090271D4F88}"
-> {HKLM...CLSID} = "Yahoo! Toolbar"
\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll" ["Yahoo! Inc."]

HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{EF99BD32-C1FB-11D2-892F-0090271D4F88}" = (no title provided)
-> {HKLM...CLSID} = "Yahoo! Toolbar"
\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll" ["Yahoo! Inc."]

Explorer Bars

HKCU\Software\Microsoft\Internet Explorer\Explorer Bars\
{4528BBE0-4E08-11D5-AD55-00010333D0AD}\(Default) = (no title provided)
-> {HKLM...CLSID} = "&Yahoo! Messenger"
\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\Common\yhexbmesus.dll" ["Yahoo! Inc."]
{FE54FA40-D68C-11D2-98FA-00C0F0318AFE}\(Default) = (no title provided)
-> {HKLM...CLSID} = "RealGuide"
\InProcServer32\(Default) = "C:\WINDOWS\system32\Shdocvw.dll" [MS]

HKLM\Software\Microsoft\Internet Explorer\Explorer Bars\
{4528BBE0-4E08-11D5-AD55-00010333D0AD}\(Default) = (no title provided)
-> {HKLM...CLSID} = "&Yahoo! Messenger"
\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\Common\yhexbmesus.dll" ["Yahoo! Inc."]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{CAFEEFAC-0015-0000-0011-ABCDEFFEDCBC}"
-> {HKCU...CLSID} = "Java Plug-in 1.5.0_11"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll" ["Sun Microsystems, Inc."]
-> {HKLM...CLSID} = "Java Plug-in 1.5.0_11"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_11\bin\npjpi150_11.dll" ["Sun Microsystems, Inc."]

{5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}\
"ButtonText" = "Yahoo! Services"
"CLSIDExtension" = "{5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}"
-> {HKLM...CLSID} = "UberButton Class"
\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Common\yiesrvc.dll" ["Yahoo!"]

{AC9E2541-2814-11D5-BC6D-00B0D0A1DE45}\
"ButtonText" = "AIM"
"Exec" = "C:\Program Files\AIM\aim.exe" ["America Online, Inc."]

{CD67F990-D8E9-11D2-98FE-00C0F0318AFE}\
"ButtonText" = "RealGuide"

{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

AVG Anti-Spyware Guard, AVG Anti-Spyware Guard, "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe" ["Anti-Malware Development a.s."]
iPodService, iPodService, "C:\Program Files\iPod\bin\iPodService.exe" ["Apple Computer, Inc."]
Kodak Camera Connection Software, KodakCCS, "C:\WINDOWS\system32\drivers\KodakCCS.exe" ["Eastman Kodak Company"]
Lexar JD31, LxrJD31s, "LxrJD31s.exe" [null data]
McAfee Framework Service, McAfeeFramework, "C:\Program Files\Network Associates\Common Framework\FrameworkService.exe /ServiceStart" ["Network Associates, Inc."]
Network Associates McShield, McShield, ""C:\Program Files\Network Associates\VirusScan\Mcshield.exe"" ["Network Associates, Inc."]
Network Associates Task Manager, McTaskManager, ""C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe"" ["Network Associates, Inc."]
NVIDIA Driver Helper Service, NVSvc, "C:\WINDOWS\System32\nvsvc32.exe" ["NVIDIA Corporation"]
Pml Driver HPZ12, Pml Driver HPZ12, "C:\WINDOWS\system32\HPZipm12.exe" ["HP"]
ScsiAccess, ScsiAccess, "C:\WINDOWS\System32\ScsiAccess.EXE" [null data]
TrueVector Internet Monitor, vsmon, "C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe -service" ["Zone Labs, LLC"]
Windows User Mode Driver Framework, UMWdf, "C:\WINDOWS\system32\wdfmgr.exe" [MS]


Print Monitors:
---------------

HKLM\System\CurrentControlSet\Control\Print\Monito rs\
Bluetooth Printer Port\Driver = "bthcrp.dll" [file not found]
EPSON V6 2KMonitor\Driver = "EBPMON24.DLL" ["SEIKO EPSON CORPORATION"]
HP Standard TCP/IP Port\Driver = "HpTcpMon.dll" ["Hewlett Packard"]
Language Monitor\Driver = "hpz3l054.dll" ["Hewlett-Packard Company"]


----------
<<!>>: Suspicious data at a malware launch point.

+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ To search all directories of local fixed drives for DESKTOP.INI
DLL launch points, use the -supp parameter or answer "No" at the
first message box and "Yes" at the second message box.
---------- (total run time: 49 seconds, including 18 seconds for message boxes)

[Budfred]

Your log looks okay, so I suspect it may be a legit program that is getting in the way of shutting down....

Do this: open Task Manager and note what programs are running in Processes and also see if anything is in Applications... Do a Shutdown and see if it delays and indicates that something is shutting down... If so, post back here with a list of what was running just before you shut down... Focus on programs that don't have an obvious source that is familiar, but it would be good if you could list them all... You can use HJT to copy the list... When you open it, select to go to Misc Tools... and the Open Process Manager... Use the icon above the list on the right to copy the list to the Clipboard and paste it into a Notepad file to post here...

[RobertC]

I agree, I think it is a service or process that is not shutting down properly.

When I shut down or reboot Windows, about 90% of the time I will see the "End Program Now", I do not have enough time to click the "End Now" button. Then my desktop will go away and the Windows XP shutdown screen will stay for 10 or so minutes.

Here is the list of running process when I shut down:

Process list saved on 6:21:00 PM, on 2/26/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)

[pid] [full path to filename] [file version] [company name]
592 C:\WINDOWS\System32\smss.exe 5.1.2600.2180 Microsoft Corporation
664 C:\WINDOWS\system32\winlogon.exe 5.1.2600.2180 Microsoft Corporation
708 C:\WINDOWS\system32\services.exe 5.1.2600.2180 Microsoft Corporation
720 C:\WINDOWS\system32\lsass.exe 5.1.2600.2180 Microsoft Corporation
916 C:\WINDOWS\system32\svchost.exe 5.1.2600.2180 Microsoft Corporation
1080 C:\WINDOWS\System32\svchost.exe 5.1.2600.2180 Microsoft Corporation
1432 C:\WINDOWS\system32\spoolsv.exe 5.1.2600.2696 Microsoft Corporation
1764 C:\WINDOWS\Explorer.EXE 6.0.2900.2180 Microsoft Corporation
1856 C:\WINDOWS\BCMSMMSG.exe 3.5.25.0 Broadcom Corporation
1864 C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe 10.0.3.58 Musicmatch, Inc.
1888 C:\WINDOWS\system32\dla\tfswctrl.exe 1.4.5.1 Sonic Solutions
1904 C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe 2.0.0.42 Viewpoint Corporation
1912 C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE 8.0.0.912 Network Associates, Inc.
1924 C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe 3.5.0.412 Network Associates, Inc.
1948 C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe 2.0.0.275 Network Associates, Inc.
2000 C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe 7.5.0.47 Anti-Malware Development a.s.
180 C:\WINDOWS\system32\drivers\KodakCCS.exe 1.1.4900.0 Eastman Kodak Company
244 C:\WINDOWS\system32\LxrJD31s.exe
276 C:\Program Files\iTunes\iTunesHelper.exe 6.0.4.2 Apple Computer, Inc.
316 C:\Program Files\Network Associates\Common Framework\FrameworkService.exe 3.5.0.412 Network Associates, Inc.
344 C:\PROGRA~1\MUSICM~1\MUSICM~2\MMDiag.exe 10.0.3.58 Musicmatch, Inc.
372 C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe 6.5.722.0 Zone Labs, LLC
408 C:\Program Files\HP\HP Software Update\HPWuSchd2.exe 70.0.170.0 Hewlett-Packard Development Company, L.P.
416 C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe 5.0.110.3 Sun Microsystems, Inc.
436 C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe 10.0.3.58 Musicmatch, Inc.
500 C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
516 C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe 70.0.170.0 Hewlett-Packard Development Company, L.P.
360 C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe 2.0.4.237 Eastman Kodak Company
1140 C:\Program Files\Network Associates\VirusScan\Mcshield.exe 8.0.0.251 Network Associates, Inc.
1196 C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe 8.0.0.912 Network Associates, Inc.
1288 C:\WINDOWS\System32\nvsvc32.exe 6.14.10.4501 NVIDIA Corporation
1384 C:\WINDOWS\system32\HPZipm12.exe 10.1.1.4 HP
1536 C:\WINDOWS\System32\ScsiAccess.EXE
1652 C:\WINDOWS\System32\svchost.exe 5.1.2600.2180 Microsoft Corporation
1408 C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe 6.5.722.0 Zone Labs, LLC
2644 C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe 70.0.170.0 Hewlett-Packard Development Company, L.P.
2932 C:\Program Files\iPod\bin\iPodService.exe 6.0.4.2 Apple Computer, Inc.
3456 C:\HiJackThis\hijackthis\HijackThis.exe 1.99.0.1 Soeperman Enterprises Ltd.


I tried stopping services manually, one by one to see if I could pin point the one causing the problem, but I got to the point where I did not know which service was associated with what process.

Thanks again for all of your help!!!!!

[Budfred]

I don't see anything here that would cause that problem for sure... However, given some of the problems people have had with McAfee, I am guessing that it is probably the problem...

I suggest doing a thorough cleaning of your hard drive with cleaning out temp folders and doing a defragmentation... See if that helps at all... If not, you could try uninstalling McAfee and then reinstalling to see if it makes a difference... Make sure to disconnect from the internet while you do it, if you opt for that...

[RobertC]

I have already done a thorough cleaning of my HD, including Temp folders and Cache, and then defragmented. It did not help.

I will uninstall and reinstall McAfee, I will try anything at this point.

Thank You for all of your help... I will get to the bottom of this and let you know how I made out... I would think you are just as curious as I am..

If you can think of anything else, please post it.

If McAfee is a problem, I am not opposed to using something else. I am not a big fan of Symantec, so I would have to do a little research to find something new.

[Budfred]

I use a combination of Kerio for firewall and NOD32 for antivirus... Any of the suites tend to be resource hogs and don't always work as well as the individual programs... Of course, I also use FireFox with NoScripts and other precautions...

I can always give you more scans to run if you want to keep on digging... I don't see clues about what might be the issue, so I don't know which ones to recommend... The best one to gather info and fix a few things is not available right now... This one covers a number of very sneaky bits, so you could try it if you want....

Download SDFix (http://downloads.andymanchesta.com/RemovalTools/SDFix.zip) and save it to your desktop.

Please then reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press "Enter".
Choose your usual account.

In Safe Mode, right click the SDFix.zip folder and choose Extract All,
Open the extracted folder and double click RunThis.bat to start the script.
Type Y to begin the script.
It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
Your system will take longer that normal to restart as the fixtool will be running and removing files.
When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.
Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt back onto the forum with a new HijackThis log