PC Problems

[Michael1013]

I am having problems with my PC. Several months ago I started getting popup error messages but afte ignoring them the seemed to stop. My computer has been running slow lately and I get a blue screen where i shoud be getting a background picture. The picture shows up when I turn the PC on but then it goes to the blue screen. Recently, after a power outage, When we go online, I dont get pictures or baaners on most websites. i spoke with some one who uses this site and told me to ask if I may be a candidate for "hijackthis".

[PrntRhd]

Welcome to the PC Guide forums!


I moved this to Applications & Security forum.

Yes,
Post a log using HiJackThis v1.99.1
Download it here:
http://www.merijn.org/programs.php#hijackthis

Make a new folder on the HDD, unzip the HJT into the new folder you created, then run the executable to Scan and Create a log.

Post the log here in its entirety, if needed it is ok to copy portions in multiple posts. Wait for the experts to advise removal steps before trying to fix anything.

[Michael1013]

This is the first part of the log file I received after running the hijackthis file, please advise me what I need to do, or if there actually is a problem with this log filethe second part to follow

Logfile of HijackThis v1.99.1
Scan saved at 6:51:32 PM, on 2/24/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\fws.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb0 9.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\WINDOWS\System32\hphmon05.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\PROGRA~1\Verizon\SMARTB~1\MotiveSB.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\Rps.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Yahoo!\browser\ybrowser.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\Michael\Local Settings\Temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/verizon/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/verizon/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://verizon.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://verizon.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/su/verizon/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/verizon/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/verizon/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://verizon.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/verizon/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {202a961f-23ae-42b1-9505-ffe3c818d717} - C:\Program Files\IntCodec\isaddon.dll (file missing)
O2 - BHO: (no name) - {38D4D5D0-423E-4220-B6F9-30918C2AE4A4} - (no file)

[Michael1013]

This is the second part

O2 - BHO: PopKill Class - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Verizon\Verizon Internet Security Suite\pkR.dll
O2 - BHO: ZKBho Class - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Verizon\Verizon Internet Security Suite\FBHR.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: GamesBar - {6F282B65-56BF-4BD1-A8B2-A4449A05863D} - C:\Program Files\GamesBar\oberontb.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: GamesBar - {6F282B65-56BF-4BD1-A8B2-A4449A05863D} - C:\Program Files\GamesBar\oberontb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb0 9.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [VerizonServicepoint.exe] C:\Program Files\Verizon\Servicepoint\VerizonServicepoint.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\Verizon\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [hrpmqcz] c:\windows\system32\hrpmqcz.exe hrpmqcz
O4 - HKLM\..\Run: [hofsrlm] c:\windows\system32\hofsrlm.exe hofsrlm
O4 - HKLM\..\Run: [geoawfm] c:\windows\system32\geoawfm.exe geoawfm
O4 - HKLM\..\Run: [winclean] c:\windows\system32\winclean.exe
O4 - HKLM\..\Run: [xozjfyab] c:\windows\system32\xozjfyab.exe xozjfyab
O4 - HKLM\..\Run: [psbcoh] c:\windows\system32\psbcoh.exe psbcoh
O4 - HKLM\..\Run: [UERScw]
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [scvhost] C:\WINDOWS\scvhost.exe
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /startmonitor
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [CyberDefender Early Detection Center] "C:\Program Files\CyberDefender\AntiSpyware\cdas23.exe" /minimize
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: (no name) - {1A93C934-025B-4c3a-B38E-9654A7003239} - C:\Program Files\GamesBar\oberontb.dll
O9 - Extra 'Tools' menuitem: GamesBar - {1A93C934-025B-4c3a-B38E-9654A7003239} - C:\Program Files\GamesBar\oberontb.dll
O9 - Extra button: Verizon Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Microsoft AntiSpyware helper - {D0B956CD-0096-475D-BAE1-9DD24EE43B63} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {D0B956CD-0096-475D-BAE1-9DD24EE43B63} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {F2CE1E67-2211-4E1E-A1F4-52FFFC22FFD3} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {F2CE1E67-2211-4E1E-A1F4-52FFFC22FFD3} - (no file) (HKCU)
O15 - Trusted Zone: *.bestsearch.cc
O15 - Trusted Zone: *.dapsol.com
O15 - Trusted Zone: *.bestsearch.cc (HKLM)
O15 - Trusted Zone: *.dapsol.com (HKLM)
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/controls/ysftcntr/ysftcntr_current.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_games/popcap/bejeweled2/popcaploader_v6.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O21 - SSODL: bestreak - - (no file)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: ASF Agent (ASFAgent) - Intel Corporation - C:\Program Files\Intel\ASF Agent\ASFAgent.exe
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: McAfee Firewall - Unknown owner - C:\Program Files\McAfee\McAfee Firewall\CPD.EXE" /SERVICE (file missing)
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Verizon Internet Security Suite Firewall (RP_FWS) - Radialpoint Inc. - C:\Program Files\Verizon\Verizon Internet Security Suite\fws.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[Budfred]

First thing... When you get warnings, it is not a good idea to ignore them... You have a number of infections on your computer... We need to see if this particular infection is present, so please run this:

Please download SmitfraudFix (http://siri.urz.free.fr/Fix/SmitfraudFix.zip) (by S!Ri)
Extract the content (a folder named SmitfraudFix) to your Desktop.

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm (http://www.beyondlogic.org/consulting/processutil/processutil.htm)