View Full Version : Need to save email in Outlook from DOS or Norton Recovery

03-07-2007, 04:22 PM
Good Afternoon. The server for my business crashed and I have used Norton Recovery to save all of the files and folders I need. However, I need to find where the emails that I have downloaded while using Outlook are stored so I can rescue those. Navigation appears to be limited from Norton but I could probably find and save via dos. Where are these stored so I can copy off to another drive? Thanks for the help! ;)

Paul Komski
03-07-2007, 11:14 PM
The outlook .pst files can be stored in a number of different locations by either customised or default installations and also varies for different versions and configurations of office and of windows.

The default location might just be:
...Documents and Settings\<username>\Local Settings\Application Data\Microsoft\Outlook\

They may be hidden files so it may be necessary to set the attributes to non-hidden.

Outlook Express is of course different.

03-08-2007, 05:06 AM
The "File Manager" = item 2 on the 1st menu of the "Emergency Boot CD" [EBCD] is better than using DOS.
It has quite a nice GUI, can display 2 drives/partitions side-by-side, one in each of the left/right panes.
Can browse folder/file systems easily [double-click the mouse cursor on a folder to open it].
Can read NTFS & FAT partitions, writes to FAT partitions [not NTFS].
Hence it can copy FROM NTFS, but only copy TO FAT.
Copying files from one partition/drive to another is pretty easy once you get the hang of it.

1. How to make a free “Smart Boot Manager” floppy
This makes it easier to boot a chosen drive [particularly the one holding the EBCD].

2. How to make a free EBCD bootable CD
This has a number of useful utilities included including "Image" [for DOS, by Terabyte] & "File Manager".

03-26-2007, 02:32 PM
Good Afternoon! Many thanks Paul and Sylvander! Using the info from you guys we saved the .pst files. Paul turned us on to Get Data Back and that recovered the data where it is usable. Now we just need to figure out how to access the saved .pst files.

Paul Komski
03-26-2007, 04:39 PM
Outlook can be setup using internet mail or exchange server. If the former you import the pst files into Outlook according to:-

03-26-2007, 10:36 PM
Once you get your new server up and running, you really need a good DAILY unattended backup plan.

03-27-2007, 01:58 PM
We are going to use Norton System Recovery 7 once it is available. We beta tested it and it works great. We are going to deploy it to all of the computers we use.... Thanks!