View Full Version : msnmsgr.exe using all of my cpu
DjMax
03-09-2007, 04:23 PM
Hello,
I've been having this problem recently that MSN Messenger starts using all of my cpu at a certain point (not when I start it). There's no way to fix that in the task manager, ending task won't make it disappear leaving me a reboot as the only solution.
I've tried to reinstall Windows Live Messenger, did a full scan on spywares with Lavasoft Ad-Aware and SPybot Search & Destroy, with no fix to this problem.
I don't know how to proceed further regarding this really annoying problem, therefore a little help on what I should do is much appreciated !
Here is my HijackThis log:
Logfile of HijackThis v1.99.1
Scan saved at 22:23:07, on 3/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
C:\Apache\Apache.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Apache\Apache.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\mysql\bin\mysqld-max-nt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\RunDll32.exe
C:\PROGRA~1\COMMON~1\Stardock\SDMCP.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Browser Mouse\mouse32a.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\G oogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe
C:\Program Files\Google\Web Accelerator\GoogleWebAccWarden.exe
C:\Program Files\Google\Web Accelerator\googlewebaccclient.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,AutoConfigURL = http://localhost:9100/proxy.pac
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: &Google Web Accelerator Helper - {69A87B7D-DE56-4136-9655-716BA50C19C7} - C:\Program Files\Google\Web Accelerator\GoogleWebAccToolbar.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: iFinger plugin / Browser helper object - {A114D52B-870C-4F15-8021-B6D7F91A054B} - C:\PROGRA~1\iFinger\plugins\IE.ifp
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Google Web Accelerator - {DB87BFA2-A2E3-451E-8E5A-C89982D87CBF} - C:\Program Files\Google\Web Accelerator\GoogleWebAccToolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Browser Mouse\mouse32a.exe
O4 - HKLM\..\Run: [HCEmployee] C:\Program Files\Oleansoft\Hc\Hce.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\G oogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: gwum.lnk = C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe
O4 - Global Startup: Run Google Web Accelerator.lnk = C:\Program Files\Google\Web Accelerator\GoogleWebAccWarden.exe
O8 - Extra context menu item: Download All by FlashGet - C:\PROGRA~1\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\PROGRA~1\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: Onderzoek - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: iFinger - {936E5D60-596C-11D3-BB96-00600816DF55} - C:\WINDOWS\system32\SHDOCVW.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing)
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} -
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: FolderGuard - C:\Program Files\Folder Guard XP\FGuard32.dll
O20 - Winlogon Notify: MCPClient - C:\PROGRA~1\COMMON~1\Stardock\mcpstub.dll
O20 - Winlogon Notify: WBSrv - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\wbsrv.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apache - Unknown owner - C:\Apache\Apache.exe" --ntservice (file missing)
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: MySql - Unknown owner - C:\mysql\bin\mysqld-max-nt (file missing)
O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
--------------------------------------
I removed the code tags and split the post...
Please post the log in as many posts as you need without using the code (or any other) tags, it is easier to read without the 'window in window' scrolling that happens with the tags.
DjMax
03-14-2007, 09:21 AM
any suggestions?
DjMax
03-17-2007, 09:49 AM
After searching for some days I've tried a simple thing that worked: disabling the sharing folder through Tools> Options> Sharing Folder> Uncheck the only box there, solved the problem for me.
Thanks for all the help I didn't get and I hope this will solve somebody else's problem in the future.
Budfred
03-17-2007, 12:12 PM
Since you are so gracious about the fact that your thread was missed, I am guessing you don't want help with the malware in your log??
Fruss Tray Ted
03-17-2007, 01:17 PM
DJ,
The 'fix' you speak of may have cured your problem on the surface but there is underlying problems still.
It seems to be a busy time of year for many of us on this site and all of us are volunteers. Some are in meetings traveling to other states, some are in school with loads of homework and projects with deadlines, then even others here do volunteer work in impoverished areas within nations such as Mexico.
If you just gently remind others that you'd like help rather than sounding bitter, it will get the attention it needs, when the people here get the chance. Yes some slip by and need to be brought back to the top but that is accidental.
I would take Bud's comment above merely as an indication of his willingness to help if you indicate the desire of it in another reply. Sometimes his dry humorous sarcastic wit is misinterpreted. I got his MO down tho... ;)
DjMax
03-17-2007, 06:38 PM
Ahh, didn't knew about your guys' meetings and stuff, I'm just new to this forum. My apologizes then.
So there's something bad in my log? Guide me master D:
Budfred
03-17-2007, 08:34 PM
Please post a fresh HJT log so we can see if the same problems are still there... Use as many posts as needed to post the entire thing... It might also be a good idea to run an AVG AntiSpyware (Ewido) scan to see what it picks up:
Please download, install, and update Ewido anti-spyware (http://www.ewido.net/en/download/)
Load Ewido and then click the Update tab at the top. Under Manual Update click Start update.
After the update finishes (the status bar at the bottom will display "Update successful")
Close ewido. Do not run it yet.
Please reboot your computer into Safe Mode. To boot into Safe Mode, please restart your computer. Tap F8 before Windows loads. Select Safe Mode on the screen that appears.
In Safe Mode, load Ewido and click on the Scanner tab at the top. Click the "Settings" tab and then change the recommended action to Quarantine and click Automatically generate report after every scan. Click back to the "Scan" tab and then click on Complete System Scan. This scan can take quite a while to run, so be prepared.
Ewido will list any infections found on the left hand side. When the scan has finished, it will automatically set the recommended action. Click the Apply all actions button. Ewido will display "All actions have been applied" on the right hand side.
Click on "Save Report", then "Save Report As". This will create a text file. Make sure you know where to find this file again (like on the Desktop).
Restart back into Normal Mode.
Please perform another scan with Hijack This, and then post back with a copy of the Ewido log and the new HijackThis log.
DjMax
06-17-2007, 07:44 AM
Hello guys, it's been a while
After I've managed to fix the problem I mentioned above I didn't bother to follow your steps for the malware that I've might been having because it wasn't annoying me so I let him be. But anyway.
We're 3 months later and I've reinstalled my Windows cus my motherbord simply stopped working so I bought a new one which had a different chipset of course.
The past few days I've been having some annoying problems like suddenly opening window ads while surfing on the internet, once when I've tried to open my hotmail I had like 40 or more IE windows open in a fast sequence and my PC is running slowly all round. I've done multiple lavasoft's Ad-Aware 2007 scans and avast antivirus all resulting with malware and infected files containing Win32:... type of viruses. Alltough I've tried deleting them and moving to chest they kept returning. The folder they've been spotted in are C:\Documents and Settings\XXUSERXX\Local Settings\Temp, C:\Documents and Settings\XXUSERXX\Local Settings\Temporary Internet Files, C:\WINDOWS\Temp and some in C:\WINDOWS\system32.
Any thorough help on how to fix this from the bottom and forever get rid of it would be appriciated. Here is the Hijackthis log, altough it seems quite clean from my pov:
Logfile of HijackThis v1.99.1
Scan saved at 13:44:41, on 6/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Ad-Aware 2007\aawservice.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Browser Mouse\mouse32a.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Google\Web Accelerator\GoogleWebAccWarden.exe
C:\Program Files\Google\Web Accelerator\googlewebaccclient.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
F:\Utilities\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,AutoConfigURL = http://localhost:9100/proxy.pac
O3 - Toolbar: Google Web Accelerator - {DB87BFA2-A2E3-451E-8E5A-C89982D87CBF} - C:\Program Files\Google\Web Accelerator\GoogleWebAccToolbar.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Browser Mouse\mouse32a.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - Global Startup: Run Google Web Accelerator.lnk = C:\Program Files\Google\Web Accelerator\GoogleWebAccWarden.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: iFinger - {936E5D60-596C-11D3-BB96-00600816DF55} - C:\WINDOWS\system32\SHDOCVW.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Ad-Aware 2007\aawservice.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
Fruss Tray Ted
06-17-2007, 10:26 AM
Are you using Selective Startup through msconfig? The list just seems a bit short. If you are, enable all programs and post another log. What is there seems ok, but wait for a second opinion.
The list may be complete due to the new install and what you describe are popups. Do they happen when browsing with Firefox? Is the inbuilt popup blocker disabled?
Someone more knowledgeable than I in malware will be around to recommend other types of scans, hang tight.
Budfred
06-17-2007, 10:27 AM
So for 3 months you ignored our suggestions and ran with what is probably an infected computer... This means that your personal info may have been stolen and your computer was probably being used to send SPAM and malware around the internet... Now you are being bothered and you want us to help??
I am not big on helping people that won't follow through with what I suggest or even report back to say that they won't... Maybe someone else is nicer than me... :confused:
DjMax
06-17-2007, 02:10 PM
Are you using Selective Startup through msconfig? The list just seems a bit short. If you are, enable all programs and post another log. What is there seems ok, but wait for a second opinion.
The list may be complete due to the new install and what you describe are popups. Do they happen when browsing with Firefox? Is the inbuilt popup blocker disabled?
Someone more knowledgeable than I in malware will be around to recommend other types of scans, hang tight.
Yes I do, because I have so much rubbish from the software I download and they all want a place in the startup list and that slows up my booting process. I also don't see why enabling everything will solve this problem? And no, no popups on firefox, only IE. You know how MS is, making every software vulnerable for viruses just to make more money.
I think this malware keeps responding to another computer cus it goes like this. I open firefox and start surfing on the web, then avast gives me an alert that a virus has been detected somewhere in the temp folder under documents and settings, I choose to quarantine it then short after that a IE windows pops up with 404 error (invalid page) which is of course caused by the fact that the infected file is in the quarantine and can't respond anymore. What other scans should I do? Any suggestions?
Also Budfred, maybe the fact that I didn't reply whatsover back then was rude from my side but my main purpose from coming here was that msn problem which I finally fixed. And because that possible virus which didn't bother me and of my busy real life I haven't found the time put that on my schedule.
I can and will understand if you stick to your opinion and refuse to help me, so then I just hope there maybe is someone else that could probably guide me. My promise that I will follow th advice this time, I have no clue on how to fix this besides that it has to be done with my internet cut and in safe mode or somehow.
Fruss Tray Ted
06-17-2007, 02:51 PM
It's not to solve the problem but to see what may be the culprit or how you got infected in the first place. Enable everything and post a new log. You can disable them on startup again afterwards but you will need them enabled to do the recommended fixes to be effective.
Also how do you go about getting all this software you claim to download? If it is from share sites, you may have picked up some nasty hitch-hikers embedded into what you D/L'ed.
You mentioned opening Hotmail and getting popups afterwards. Are you opening attachments? Even emails from people you don't know should just be deleted without opening them.
If you are seeing these problems in TIF's and Temp files, it means you were just there a short time or days before. Pay attention to what you did when and pages you visited. Block them if necessary.
DjMax
06-17-2007, 03:55 PM
I download the most part of my software through torrents and I'm 100% sure the virus is coming from them. I've been doing this for years and never got a single virus from downloaded software. But what i do know is that I've tried to download some crack for fraps and stupid enough I've opened an .exe file. I know I shouldn't have done this but after that there extracted 2 or 3 files then my avast started alerting. I think that's where it comes from, I've deleted all the files after that but I guess that was too late.
About the mass IE windows that I've got this is how it happened: I got an MSN alert about a new mail, the sender was a trusted one I'm completely sure about that, but then instead of opening firefox and cheking my hotmail I clicked on the alert witch automatically then MSN automatically opens it through IE and then the virus reacted I think. That was the only time though, after that I get now and then annoying ads but I can feel the malware working in the background.
I apologize again for bringing this trouble to you guys only because of my stupidity. I will reboot the PC with all the startup items as you said and post a new hijackthis log.
Here it is:
Logfile of HijackThis v1.99.1
Scan saved at 22:01:34, on 6/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Browser Mouse\mouse32a.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 9.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\Ad-Aware 2007\aawservice.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrobat_sl.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Google\Web Accelerator\GoogleWebAccWarden.exe
C:\Apache\bin\ApacheMonitor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Google\Web Accelerator\googlewebaccclient.exe
C:\Program Files\Mozilla Firefox\firefox.exe
F:\Utilities\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,AutoConfigURL = http://localhost:9100/proxy.pac
O3 - Toolbar: Google Web Accelerator - {DB87BFA2-A2E3-451E-8E5A-C89982D87CBF} - C:\Program Files\Google\Web Accelerator\GoogleWebAccToolbar.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Browser Mouse\mouse32a.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [GPLv3] rundll32.exe "C:\WINDOWS\system32\sxnrualf.dll",realset
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 9.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - Startup: Monitor Apache Servers.lnk = C:\Apache\bin\ApacheMonitor.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Acrobat Synchronizer.lnk = C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe
O4 - Global Startup: iFinger 2.0.lnk = C:\Program Files\iFinger\iFinger.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Run Google Web Accelerator.lnk = C:\Program Files\Google\Web Accelerator\GoogleWebAccWarden.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: iFinger - {936E5D60-596C-11D3-BB96-00600816DF55} - C:\WINDOWS\system32\SHDOCVW.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Ad-Aware 2007\aawservice.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
PS: I'll post some info an avast alert just gave me
File name: C:\DOCUME~1\<username>\LOCALS~1\Temp\jgflgwag.exe
Malware name: Win32:Agent-HZS [Trj]
Malware type: Trojan Horse
VPS version: 000749-2, 06/16/2007
DjMax
06-19-2007, 06:35 AM
Also, I just found some entries that appeared in the startup list and seem suspicious:
bvnuekvy rundll32.exe"C:\WINDOWS\system32\bvnuekvy.dll", realset HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
sxnrualf rundll32.exe"C:\WINDOWS\system32\sxnrualf.dll", realset SOFTWARE\Microsoft\Windows\CurrentVersion\Run
I've unchecked both. Avast Antivirus still gives me alerts, mostly when a browsing window is open, of infected files in the User Name\Local Settings\Temp folder.
Any clues on this before the virus might grow out of hand?
DjMax
06-20-2007, 05:01 AM
If I'm not gonna get some help here do you guys possibly know any other forum that helps people with infected PC's? I can't stay with this virus forever you know...
DjMax
06-21-2007, 04:41 PM
I think the problem is solved.
The reason HijackThis didn't found anything was because the malware was avoiding it, I renamed the .exe and found out some bad stuff over there.
Following the very thourough guide from major geeks step by step the whole day and with much time spend in safe mode I eventually managed to get rid of some annoying malware like Virtumonde, Smitfraud for example. That's a very short summary of what I've done the whole day btw.
Why I think I'm clean? Some Ad-Aware, Avast, Spybot scans in safe mode resulted in no infections but if you guys know of some really secure scans which I could do to be 100% sure I'd gladly do them.
Again, thx for the help I didn't got but hey, I think it's my fault this time.
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