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ajcook
03-14-2007, 04:00 PM
Hi,

I know that if you google "error: 1068" you get alot of responses, but no straight answers. I get an error: 1068 when trying to enable Windows Firewall/Internet Connection Sharing Service. I've checked the dependencies and found that two were not running, and I could not start them. These services are:

Remote Access Auto Connection Manager

Remote Access Connection Manager

When I tried to start these services I got "error: 5 Access Denied"

I tried a fix that suggested rebuilding the Winsock LSP chain:

netsh winsock reset

This didn't seem to do anything, but the article said you should be running SP2. I'm not sure that it was. Not my computer, and it's not here with me.

I recently removed alot of spyware from this machine. I read that alot of anti-spyware programs do not rebuild or replace LSPs (layered service providers) when they remove spyware. I used AVG Free.

Can anyone help?

Fruss Tray Ted
03-14-2007, 08:46 PM
You need that pc do get any further. Anything we say is speculation. AVG is not enough. The errors you mention either from before or after AVG was run, means more scans are needed. Spybot, AdAware, many others may be needed but an HJT log would be best for starters. These are not errors of the os itself. They are from malware or problems as a result from removing 'half' of the problems.

ajcook
03-14-2007, 10:06 PM
I should get a chance to look at this machine again tomorrow. I'll see about bringing it home with me, but I'll at least run a HJT log on it and post the results.

Thanks

ajcook
03-16-2007, 12:46 PM
Here is the HJT log. I ran this after a spybot scan. HJT kept saying that because there were so many problems that it would be best to just delete the file, and then HJT would close. Something similar to that. So I ran the spybot scan first and then I had no trouble. Spybot found 97 problems, and was able to fix them all. Still not able to activate the firewall.

Logfile of HijackThis v1.99.1
Scan saved at 11:20:34 AM, on 3/15/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\G oogleToolbarNotifier.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Tommy\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hughesnet.myway.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {965A592F-8EFA-4250-8630-7960230792F1} - (no file)
O1 - Hosts: 66.180.173.39 www.google.ae
O1 - Hosts: 66.180.173.39 www.google.am
O1 - Hosts: 66.180.173.39 www.google.as
O1 - Hosts: 66.180.173.39 www.google.at
O1 - Hosts: 66.180.173.39 www.google.az
O1 - Hosts: 66.180.173.39 www.google.be
O1 - Hosts: 66.180.173.39 www.google.bi
O1 - Hosts: 66.180.173.39 www.google.ca
O1 - Hosts: 66.180.173.39 www.google.cd
O1 - Hosts: 66.180.173.39 www.google.cg
O1 - Hosts: 66.180.173.39 www.google.ch
O1 - Hosts: 66.180.173.39 www.google.ci
O1 - Hosts: 66.180.173.39 www.google.cl
O1 - Hosts: 66.180.173.39 www.google.co.cr
O1 - Hosts: 66.180.173.39 www.google.co.hu
O1 - Hosts: 66.180.173.39 www.google.co.il
O1 - Hosts: 66.180.173.39 www.google.co.in
O1 - Hosts: 66.180.173.39 www.google.co.je
O1 - Hosts: 66.180.173.39 www.google.co.jp
O1 - Hosts: 66.180.173.39 www.google.co.ke
O1 - Hosts: 66.180.173.39 www.google.co.kr
O1 - Hosts: 66.180.173.39 www.google.co.ls
O1 - Hosts: 66.180.173.39 www.google.co.nz
O1 - Hosts: 66.180.173.39 www.google.co.th
O1 - Hosts: 66.180.173.39 www.google.co.ug
O1 - Hosts: 66.180.173.39 www.google.co.uk
O1 - Hosts: 66.180.173.39 www.google.co.ve
O1 - Hosts: 66.180.173.39 www.google.com
O1 - Hosts: 66.180.173.39 www.google.com.ag
O1 - Hosts: 66.180.173.39 www.google.com.ar
O1 - Hosts: 66.180.173.39 www.google.com.au
O1 - Hosts: 66.180.173.39 www.google.com.br
O1 - Hosts: 66.180.173.39 www.google.com.co
O1 - Hosts: 66.180.173.39 www.google.com.cu
O1 - Hosts: 66.180.173.39 www.google.com.do
O1 - Hosts: 66.180.173.39 www.google.com.ec
O1 - Hosts: 66.180.173.39 www.google.com.fj
O1 - Hosts: 66.180.173.39 www.google.com.gi
O1 - Hosts: 66.180.173.39 www.google.com.gr
O1 - Hosts: 66.180.173.39 www.google.com.gt
O1 - Hosts: 66.180.173.39 www.google.com.hk
O1 - Hosts: 66.180.173.39 www.google.com.ly
O1 - Hosts: 66.180.173.39 www.google.com.mt
O1 - Hosts: 66.180.173.39 www.google.com.mx
O1 - Hosts: 66.180.173.39 www.google.com.my
O1 - Hosts: 66.180.173.39 www.google.com.na
O1 - Hosts: 66.180.173.39 www.google.com.nf
O1 - Hosts: 66.180.173.39 www.google.com.ni
O1 - Hosts: 66.180.173.39 www.google.com.np
O1 - Hosts: 66.180.173.39 www.google.com.pa
O1 - Hosts: 66.180.173.39 www.google.com.pe
O1 - Hosts: 66.180.173.39 www.google.com.ph
O1 - Hosts: 66.180.173.39 www.google.com.pk
O1 - Hosts: 66.180.173.39 www.google.com.pr
O1 - Hosts: 66.180.173.39 www.google.com.py
O1 - Hosts: 66.180.173.39 www.google.com.sa
O1 - Hosts: 66.180.173.39 www.google.com.sg
O1 - Hosts: 66.180.173.39 www.google.com.sv
O1 - Hosts: 66.180.173.39 www.google.com.tr
O1 - Hosts: 66.180.173.39 www.google.com.tw
O1 - Hosts: 66.180.173.39 www.google.com.ua
O1 - Hosts: 66.180.173.39 www.google.com.uy
O1 - Hosts: 66.180.173.39 www.google.com.vc
O1 - Hosts: 66.180.173.39 www.google.com.vn
O1 - Hosts: 66.180.173.39 www.google.de
O1 - Hosts: 66.180.173.39 www.google.dj
O1 - Hosts: 66.180.173.39 www.google.dk
O1 - Hosts: 66.180.173.39 www.google.es
O1 - Hosts: 66.180.173.39 www.google.fi
O1 - Hosts: 66.180.173.39 www.google.fm
O1 - Hosts: 66.180.173.39 www.google.fr
O1 - Hosts: 66.180.173.39 www.google.gg
O1 - Hosts: 66.180.173.39 www.google.gl
O1 - Hosts: 66.180.173.39 www.google.gm
O1 - Hosts: 66.180.173.39 www.google.hn
O1 - Hosts: 66.180.173.39 www.google.ie
O1 - Hosts: 66.180.173.39 www.google.it
O1 - Hosts: 66.180.173.39 www.google.kz
O1 - Hosts: 66.180.173.39 www.google.li
O1 - Hosts: 66.180.173.39 www.google.lt
O1 - Hosts: 66.180.173.39 www.google.lu
O1 - Hosts: 66.180.173.39 www.google.lv
O1 - Hosts: 66.180.173.39 www.google.mn
O1 - Hosts: 66.180.173.39 www.google.ms
O1 - Hosts: 66.180.173.39 www.google.mu
O1 - Hosts: 66.180.173.39 www.google.mw
O1 - Hosts: 66.180.173.39 www.google.nl
O1 - Hosts: 66.180.173.39 www.google.no
O1 - Hosts: 66.180.173.39 www.google.off.ai
O1 - Hosts: 66.180.173.39 www.google.pl
O1 - Hosts: 66.180.173.39 www.google.pn
O1 - Hosts: 66.180.173.39 www.google.pt
O1 - Hosts: 66.180.173.39 www.google.ro
O1 - Hosts: 66.180.173.39 www.google.ru
O1 - Hosts: 66.180.173.39 www.google.rw
O1 - Hosts: 66.180.173.39 www.google.se
O1 - Hosts: 66.180.173.39 www.google.sh
O1 - Hosts: 66.180.173.39 www.google.sk
O1 - Hosts: 66.180.173.39 www.google.sm
O1 - Hosts: 66.180.173.39 www.google.td
O1 - Hosts: 66.180.173.39 www.google.tm
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\System32\wpwacy.exe reg_run
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\G oogleToolbarNotifier.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Dell Home - {C318DA20-C42B-11D3-9656-50AF4EC100A6} - http://www.dell.com/ (file missing) (HKCU)
O12 - Plugin for .bat: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .pif: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O16 - DPF: {47CD99DF-8BCF-4B9B-94EF-02E51B2F79DA} - http://www.alwaysupdatednews.com/install/aun_0035.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/085c6555f51a029b1523/netzip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1168932401873
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1168974031694
O16 - DPF: {75830EBF-3274-48D0-8878-15049168B3CD} - http://install.spywarelabs.com/landing/2546041215/wrapperouter.EXE
O16 - DPF: {EC51659D-721F-4CBF-9CEA-5E776D89CEA9} - http://www.pacimedia.com/install/pcs_0006.exe
O20 - Winlogon Notify: Guardian - C:\WINDOWS\system32\msg118.dll
O21 - SSODL: NTDBGTOOL - {D7C8E957-D26A-460E-A17A-1A8B8A27D290} - C:\WINDOWS\System32\h323srad.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: Winkai - Unknown owner - C:\WINDOWS\System32\Winkai.exe (file missing)
O23 - Service: Winkdn - Unknown owner - C:\WINDOWS\System32\Winkdn.exe (file missing)
O23 - Service: Winksh - Unknown owner - C:\WINDOWS\System32\Winksh.exe (file missing)

classicsoftware
12-21-2007, 12:35 PM
First you have been having a problem with this PC for nine months. Please see this (http://www.pchelpforum.com/fixed-hijackthis-logs/29707-pending-winxp-firewall-error-1068-a.html).

Next, please post with the following statement and after it type, I agree.

I, ajcook agree to perform the scans and tests as instructed by the Malware experts at the PC Guide Discussion Forums and will see this through until the cleaning is complete.

We are all volunteers. It takes a long time to come up with a fix. There are a great deal of people who need help. If you are not going to finish, we would rather not waste our time.