HELP - Wireless Trouble

[WallyPA]

Hi all,

I'm having connectivity issues with my wireless network at home. I have cable internet connected to a Netgear WGR614v5 wireless router. My desktop PC is connected to the router via wire connection and my wife's work laptop is connected via wireless.

The wireless connection recently started to disconnect very frequently - like every couple of minutes. I put in a new wireless card last night. It connected for a couple of minutes and then it disconnected again. I then decided to upgrade the firmware which requires resetting all of the router settings to the factory settings and then inputting all of the settings (access list, etc.) manually. I did all that and now I can not get a connection at all.

When I try to connect wirelessly, it gets to the point where it's "acquiring network address" and that's where it seems to have the problem.

So, does anyone have any advice to help troubleshoot this problem.

Generally, I'm wondering:

1. Is it just a matter of the configuration settings on my wife's laptop and/or router that is preventing the network address from being picked up? If so, what settings do I need to make sure match up and whatnot?

2. Is it possible the router is bad and not transmitting properly (i.e. can the wired connection of the router work while the wireless connection not work)?

Thanks in advance for any help and advice!

- Matt

[WallyPA]

Some additional information that hopefully will help in troublshooting:

My wife can connect to unsecure wireless signals in the neighborhood and connect to her work's VPN. Does this lead me down the path of (a) wireless security settings are not correct on laptop and/or router? or (b) Netgear router has a problem?

Thanks again.

[Variable]

I would look at the laptop and make sure the Channel, SSID and encryption key match what is set up on the wireless router. It sounds like it has the encryption key incorrect. Remove the wireless connection from the laptop wireless config and set it up again.

[WallyPA]

Variable - thanks for the advice.

I ended up troubleshooting the situation with my ISP tech support and determined that the router was likely the problem. So, I bought a new LinkSys wireless-G router and everything is working great now.

[gm1290]

I have a similar problem with my Netgear WGT624. I have connection within about 15 feet of the router, then lose it completely...ditto with my wife's laptop. Not only do I lose the connection, but I lose the router signal completely, as if it isn't even there.

Has it gone ka-flooey?

[PrntRhd]

gm1290,
Welcome to the PC Guide forums!
Please do not piggyback on other's threads.
I would first try a total reset to factory defaults and a reload of all the configuration, then do any firmware updates available.