Fixing AVG

[Calli]

I have a laptop with WIN98SE For some reason AVG has been problematic. Today it disappeared again. I ran Spybot with no results. Would running HJT be the next best step or should I find an online virus program to scan it with first? Is Housecall the recommended online scanner?

[Fruss Tray Ted]

It would probably be a good idea to post a HijackThis log so we can tell what's going on and why AVG may be failing. Post your system specs also please. Get the HJT from the Housecall page.

[Calli]

Dell Laptop (533mHz?) 192mb RAM
The housecall scan did not find any problems. The HJT log is as follows and nothing in it seems out of place. I noticed that TrendMicro also has an Internet Security Suite. Is it worth the price?

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 7:13:10 PM, on 3/28/07
Platform: Windows 98 SE (Win9x 4.10.2222A)
Boot mode: Normal

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\ATI2EVXX.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE
D:\INTELIMOUSE\POINT32.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\DESKTOP\DWNLOADS\HIJACKTHIS_V2.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by CenturyTel
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\SPYBOT~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [OWCCardbusTray] ocbtray.exe
O4 - HKLM\..\RunServices: [ATIPOLL] ati2evxx.exe
O4 - HKLM\..\RunServices: [ATISmart] C:\WINDOWS\SYSTEM\ati2s9ag.exe
O4 - .DEFAULT Startup: PowerReg Scheduler.exe (User 'Default user')
O4 - Startup: PowerReg Scheduler.exe
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\SYSTEM\BROWSEUI.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\SYSTEM\BROWSEUI.DLL

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