PDA

View Full Version : HP ze4420 pc shuts down PLEASE HELP


novajohn
04-18-2007, 06:37 AM
when restoring disk 5 has started up and loads about 3-4% of its information ,it shuts down. I've made several attemts to reload all the disks and cleaned them.also made sure fan is clear of dust and lint,,I did notice a small scratch on the disk about a quarter inch long towards the center of disk...now i cant use it .and i desperatly need it to work asap Thank you John

PrntRhd
04-18-2007, 10:04 AM
It is likely the scratched restore media at fault. Contact HP support, they can send you a replacement disk for a nominal fee, usually less than $20.