Does anyone know anything about msrating.dll???

[ReddDogg]

I am trying to find out all the functions of msrating.dll file. I know it is part of Internet Explorer 3.01, on up to 5.5. I know it has to do with Content Advisor. I know if I rename msrating.dll, or delete it, Content advisor is all greyed out and is not accessable.

Many of you know I work for an ISP. Currently, whenever someone has a problem with content advisor, whether it gets turned on and they don't know the password, to it being corrupt, we have to send them away to get it fixed, because we cannot touch the registry. We can help them disable it if it is working properly, but if they don't have the password of it if stops functioning properly, they are stuck paying to get it fixed. (the isp I work for provides free tech support, 6am to midnight, and hold time is kept under 5 minutes almost year round, but holidays get tight).

Anyway, I am trying to prove to the head of the tech center that this is a valid fix, to simply rename that file. Obviously that disables Content advisor completely, but most people don't want content advisor, seeing as how most web pages don't support it anyway.

If any of yall have any more info about say, any other programs that might try to use msrating.dll, or it you know anything more about this file, or about the content advisor outside of the registry, please respond.

Thanx


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Joe Redd
MCP

[Paleo Pete]

OK, 150 webpages later...

Couldn't find a lot, but did scrounge up a bit of info that may be of interest, if not assistance...

IE3.02 errors and Tips (http://www.chasms.com/ie3tips95.htm) Check the section on Content Advisor.

DLL Archive (http://solo.abac.com/dllarchive/) dll's available for download.

Win95 drivers & dll's (http://marketwizz.net/windows95/win95b/) more dll's and a good section on errors generated by Device Manager.

Removing the password of Content Advisor (http://www.lost.net.au/~ben/error/content) involves tweaking the registry...

Can't find anything specific concerning msratings, just general info on dll files and Content Advisor. Even webopedia had a general definition of dll, but nothing about that particular one as far as I know...

Hope some of this might be a bit of help, I know very little of it pertains to this specific problem, but thought it might be of interest, considering your occupation. Found plenty about MSC42, MSVCRT and VBRUNxxx...



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Soon as I come up with all the answers...they change the questions!!

Computer Information Links (http://www.geocities.com/paleopete/)

[ReddDogg]

Thanks Pete.

All I am specifically looking for is documentation that renaming the msrating.dll file is a valid fix, and that it is not used by anything other than content advisor. The latter is the most important.

I have submitted all my findings, hopefully they will accept what I have found and let us start fixing that problem. Cause most people that call this tech center, are quite clueles, and don't know where to turn if we can't fix it.

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Joe Redd
MCP

[trevmartini]

http://support.microsoft.com/support/kb/articles/Q242/0/37.ASP


This may help

[xor_chad]

Wassup.
I too worked for an ISP for a few years doing tech support and ran into problems galore with Content Advisor.

On a side note i found that the fix that MS lists in the Knowledge base works about 1% of the time.

The only fix i found that worked 85% the time was to delete ALL the configuration for secutry/content from the registry. Laters...

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Chad Wilson
C++/ASM Programmer
PC Support Technician