fatal error is c000021a

[bdb1324]

I can't start my computer in any of the safe modes or any other modes. I don't want to reinstall xp if anyone can help me around this. That would be awesome.

[Whyzman]

Does this apply?? Do you have Norton System Works installed?

http://support.microsoft.com/kb/316503

[bdb1324]

To tell you the truth I don't know it is my uncles computer and I am trying to fix it for him the error is 0xc0000142 (0xc0000000 0xc0000000) and I looked all over to try and fix it

[Whyzman]

We'll need some more information... Is the computer proprietary, i.e. Dell, HP, etc.? Does it have a floppy drive?

[bdb1324]

It has a floppy drive it is a custom built with an AMD motherboard

[bdb1324]

it is a AMD athlon 2200+ 1800Mhz processor speed with 512 mb ram one stick

[bdb1324]

can anyone help me with this?

[Whyzman]

Try pressing tapping F8 immediately after pressing the power on button. Then try "restore last known good configuration."

[Paul Komski]

If you are getting a BSOD - particularly from safe mode - then a repair installation (http://www.michaelstevenstech.com/XPrepairinstall.htm) may be the only cure.

BTW is the HDD a PATA or a SATA - and have you made any changes to the BIOS setup?

[bdb1324]

I already did f8 and have exhausted all the possibilities even vga mode. The hdd is PATA and I don't know if the bios have been changed the computer hasn't worked in awhile

[Paul Komski]

You can get a BSOD with some SATAs if the BIOS config changes - which is why I asked.

I suspect that a repair installation is your best hope; do you have access to an installation CD.

[Rick]

Before doing the repair install
Go into the bios
set the drives to auto detect
Then allow them to find and read the drive settings

Save and exit

Then reboot

If the system has been sitting for a long time
You may want to power it up ( Plug it in) and let it sit for awhile
Then boot to the bios again and see if it held the info for the drives

if not then replace the cmos battery
If it did hold the info
Then allow the system to boot completely and see if it return the same error

[bdb1324]

I would but I am not sure how exactly to go about doing that. I don't have access to an installation cd. I can get to the recovery console with boot disk and ubuntu with a cd I have

[bdb1324]

I replaced the those two files using windows recovery and now I am getting a different error code c0000139 and all f8 options are still not working

[mjc]

Hold on..what two files?

Have you done the hardware test that Rick posted? If so, what are the results...

If your problem is the BIOS settings constantly changing, then no amount of software 'fixing' is going to work for very long.

[bdb1324]

I don't know how to do what rick was saying to do. I replaced the Gdi32.dll and the user32.dll

[mjc]

OK, still need more info...

Is this machine an off the shelf machine (Dell, HP, etc) or a custom built rig?

Most machines use the <Del> key to enter the BIOS, but not all, so we need to know the brand of the computer to let you know how to 'get in'...

[bdb1324]

yeah I use the del key to enter the BIOS