Problem with Internet speed -- split from other thread

[radioczar]

I have satellite internet and have a tested download speed of better than 500 kilobits/sec on average, which is what I'm paying for.

The problem is that my PC performs like it's connected via dial-up. Web pages take a long time to load and I often get timed out on new page loads. E-mail messages with attachments take forever to load (at speeds of less than 10KB/ps) and Usenet is pretty much useless.

I've run (and re-run) my McAffee virus scan without any results. I purchased PCPitstop to optimize my system and that didn't turn up anything either.

Tonight, I went into the control panel and took a look at my internet connection. I did some tests, and here's what one test came up with

Ping Gateway 75.104.116.1 : Failed
Ping DNS 75.104.96.61 : Failed
Using another connection, could ping 127.0.0.1
Ping Network 75.104.119.255 : Failed

What does this mean? Is there a problem with my hardware? All of the diagnostics I ran on my network card said that things were operating normally.

Suggestions? If I'm only going to get dial-up performance from my internet connection I would rather only pay $14.99 a month for it instead of $54.99.

[Variable]

I would contact your provider. Satelite uses dial up for upstream and the dish for downstream doesn't it? If you cannot ping your DNS servers I would usually say "now there's your problem" but you may just have a sub par connection. If you have any internet connection at all all the time, howver slow, then that tells you the hardware is working. When you go Ipconfig /all what do you have?

[radioczar]

Wild Blue internet does not use dial-up for upload, it's dish both ways. Here's what the i.p. config says:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\John>ipconfig

Windows IP Configuration


Ethernet adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected

Ethernet adapter Local Area Connection 3:

Connection-specific DNS Suffix . : wildblue.com
IP Address. . . . . . . . . . . . : 75.104.117.10
Subnet Mask . . . . . . . . . . . : 255.255.252.0
Default Gateway . . . . . . . . . : 75.104.116.1


I contacted my provider when I first noticed the problem and they said it was my hardware and that I should take the computer into the shop. I thought about doing that, but figured I'd try a forum like this to see if someone else had gone through the same routine.

[Ghost_Hacker]

You might try the following (in order).

1. Reinstall the latest NIC driver for your network card.
2. Replace the network cable with a new one.
3. Replace the NIC.

It is possible you are suffering from a faulty NIC card or driver.

Good luck :)