Email Problems in Outlook 2007 plus other things

[Computer Deb]

I recently upgraded to MS Office Professional from Office 2003. I was SO excited, but now I am just frustrated!

Also, my PowerPoint and Word will not open any previous version. The error message says that my anti-virus program won't allow me to open it. That isnt true. I'll shut off my anti-virus program and it still won't allow me to. I have created a file in in PowerPoint and then it won't let me open that file.

Should I tried uninstalling and re-install? I have tried "repairing" the programs, but that didn't do anything. I do NOT have the time to try and figure this out. When you spend over $200 for a program, it should work. At least that's my feeling.

Anyone else have any ideas for my new software? Oh, you can't email me ... because I can't get it. (Actually, I can read my email on its webmail, but I can't on my home pc.)

Thanks!

Computer Deb

[Sylvander]

Word Viewer 2003 (http://www.microsoft.com/downloads/details.aspx?FamilyID=95e24c87-8732-48d5-8689-ab826e7b8fdf&DisplayLang=en)

Find the links at the bottom of the above page to....
1. Excel Viewer 2003
2. PowerPoint Viewer 2003
3. Office 2003 Service Pack 3 (SP3)
4. PowerPoint Viewer 2007
5. Update for Word 2007 (KB934173)

Allows you to view files made by previous versions of Office components.

[Paul Komski]

Which OS are you running - you do need XPSP2 or above.

http://en.wikipedia.org/wiki/Microsoft_Office_2007

What specific eMail problems are you encountering and could it be due to the dropping of Exchange server?

[Computer Deb]

The emails show that they are being received, but do NOT go to my inbox. I don't know where they go.

I uninstalled last night and reinstalled and nothing changed. Only thing was that I had to install of the updates again!! What a pain.

The other thing, when I try to use Word or Excel, I can't open them because of "compatibility error with my anti-virus" program. That's very irritating!

[Paul Komski]

Which anti-virus?

[Computer Deb]

Sorry about that ... I have XP with SP2.

Anti-Virus is AVG

[Paul Komski]

http://forums.vnunet.com/thread.jspa;jsessionid=xkaax2k25npp?messageID=8930 34&#893034

Possibly swap AVG for Avast and see if that resolves things?

[Computer Deb]

I did uninstall my AVG and I am able to use the programs. Thanks for the tips.

HOWEVER, I still cannot find the email that "supposedly" is being received. Just tonight, I "received" 8 emails. They show the progress, but they do NOT come to my inbox. There are RSS feeds that have come in since I installed the software, but not recently.

Any other ideas?

Thanks!

Debbi