Outlook locks up

[dmartin]

I am using Outllook 2003 with Windows XP. A couple days ago, I received an email with an attachment. I am using the preview pane

This message is at the top of my messages and when I start Outlook, it is highlighted with a blank screen in the preview and I can't open it or delete it.
When I close down Outlook, the blank preview screen remains on the desktop until I restart Windows. Can anyone tell me where the messages are located so I can try to delete this message before starting Outlook?

Also can anyone tell me how to export my address book from Outlook to Outlook Express.

Thanks!

[mjc]

What antivirus are you running?

[dmartin]

I,m using CA-Anti Virus provided by Mediacom, my provider I had this problem once before with a .jpg attachment. At that time, I was able to open Outlook in Windows safe mode and delete the message with the attachment. I tried to open Outlook in safe mode this time and it still locks up.

[mjc]

The preview pane is one of the worst possible things you can do...there are just too many types of malware around that love to exploit it. Run a thorough scan with your AV.