Hijackthis Log File - any Help?

[riverfisher]

My wifes computer was Hijacked, here is a Hijackthis log file, hoping someone can help me out with what to remove. Thank you.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:10:15 AM, on 12/5/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Video Add-on\icthis.exe
C:\Program Files\Video Add-on\icmntr.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 9.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Sondra ward\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0070518
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0070518
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ebay.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\sw g.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 9.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKLM\..\Policies\Explorer\Run: [some] C:\Program Files\Video Add-on\icthis.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {9034A523-D068-4BE8-A284-9DF278BE776E} - [url]http://www.topsoftwarefeed.com/redirect.php[/url] (file missing)
O9 - Extra 'Tools' menuitem: IE Anti-Spyware - {9034A523-D068-4BE8-A284-9DF278BE776E} - [url]http://www.topsoftwarefeed.com/redirect.php[/url] (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - [url]http://go.microsoft.com/fwlink/?linkid=39204[/url]
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - [url]http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab[/url]
O16 - DPF: {4CCA4E80-9259-11D9-AC6E-444553544200} (FixController Control) - [url]http://h30155.www3.hp.com/ediags/dd/install/HPInstallMgr_v01_6.cab[/url]
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O21 - SSODL: E404Helper - {002bbbe5-4b1c-432f-9cb1-bec7ae05c2f1} - e404d.dll (file missing)
O22 - SharedTaskScheduler: caribi - {8b87dcc7-9b89-4205-aa82-076b2a1edfe0} - C:\WINDOWS\system32\ncrjf.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpdj - HP - C:\DOCUME~1\SONDRA~1\LOCALS~1\Temp\hpdj.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 9855 bytes

[Budfred]

A little more info would have been helpful... However, please do this:

Please download SmitfraudFix (http://siri.urz.free.fr/Fix/SmitfraudFix.zip) (by S!Ri)
Extract the content (a folder named SmitfraudFix) to your Desktop.

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm (http://www.beyondlogic.org/consulting/processutil/processutil.htm)]

[riverfisher]

Here is the SmitFraudFix log below. My wife was searching the net and she "clicked on something". Her homepage is aboutblank and cant be changed, popups fill the screen and when you "Google", if you click on any result it goes to some spyware program thats for sale.


SmitFraudFix v2.258

Scan done at 20:24:30.14, Wed 12/05/2007
Run from C:\Documents and Settings\Sondra ward\Desktop\sMITFRAUDFIX\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Video Add-on\icthis.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Video Add-on\icmntr.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 9.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\cmd.exe

»»»»»»»»»»»»»»»»»»»»»»»» hosts


»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Sondra ward


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Sondra ward\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu

C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url FOUND !
C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\SONDRA~1\FAVORI~1

C:\DOCUME~1\SONDRA~1\FAVORI~1\Online Security Test.url FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» Desktop

C:\DOCUME~1\ALLUSE~1\Desktop\Online Security Guide.url FOUND !
C:\DOCUME~1\ALLUSE~1\Desktop\Security Troubleshooting.url FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

C:\Program Files\Video Add-on\ FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\SharedTaskScheduler]
"{8b87dcc7-9b89-4205-aa82-076b2a1edfe0}"="caribi"

[HKEY_CLASSES_ROOT\CLSID\{8b87dcc7-9b89-4205-aa82-076b2a1edfe0}\InProcServer32]
@="C:\WINDOWS\system32\ncrjf.dll"

[HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{8b87dcc 7-9b89-4205-aa82-076b2a1edfe0}\InProcServer32]
@="C:\WINDOWS\system32\ncrjf.dll"



»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"="C:\\PROGRA~1\\Google\\GOOGLE~1\\GOEC62~1.DLL"


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Rustock



»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport
DNS Server Search Order: 192.168.1.1

HKLM\SYSTEM\CCS\Services\Tcpip\..\{051062C5-9502-42A2-B398-8626A589CCCE}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{051062C5-9502-42A2-B398-8626A589CCCE}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS3\Services\Tcpip\..\{051062C5-9502-42A2-B398-8626A589CCCE}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1


»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End

[classicsoftware]

Please do this:

It would be a good idea to print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

Next, please reboot your computer in Safe Mode by doing the following :
Restart your computer
Just before the Windows icon appears, tap the F8 key;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press "Enter".
Choose your usual account.
Once in Safe Mode, open the SmitfraudFix folder again and double-click smitfraudfix.cmd
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.
A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.
The report can also be found at the root of the system drive, usually at C:\rapport.txt

Warning : running option #2 on a non infected computer will remove your Desktop background.

Reboot and post that log and a fresh HJT log in a Reply...

[riverfisher]

SmitFraudFix v2.258

Scan done at 5:37:48.70, Thu 12/06/2007
Run from C:\Documents and Settings\Sondra ward\Desktop\sMITFRAUDFIX\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\SharedTaskScheduler]
"{8b87dcc7-9b89-4205-aa82-076b2a1edfe0}"="caribi"

[HKEY_CLASSES_ROOT\CLSID\{8b87dcc7-9b89-4205-aa82-076b2a1edfe0}\InProcServer32]
@="C:\WINDOWS\system32\ncrjf.dll"

[HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{8b87dcc 7-9b89-4205-aa82-076b2a1edfe0}\InProcServer32]
@="C:\WINDOWS\system32\ncrjf.dll"


»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» hosts


127.0.0.1 localhost

»»»»»»»»»»»»»»»»»»»»»»»» Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.


»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri

C:\WINDOWS\system32\ncrjf.dll -> Hoax.Win32.Renos.gen.o
C:\WINDOWS\system32\ncrjf.dll -> Deleted


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url Deleted
C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url Deleted
C:\DOCUME~1\ALLUSE~1\Desktop\Online Security Guide.url Deleted
C:\DOCUME~1\ALLUSE~1\Desktop\Security Troubleshooting.url Deleted
C:\DOCUME~1\SONDRA~1\FAVORI~1\Online Security Test.url Deleted
C:\Program Files\Video Add-on\ Deleted

»»»»»»»»»»»»»»»»»»»»»»»» DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{051062C5-9502-42A2-B398-8626A589CCCE}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{051062C5-9502-42A2-B398-8626A589CCCE}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS3\Services\Tcpip\..\{051062C5-9502-42A2-B398-8626A589CCCE}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1


»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» End

[riverfisher]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:44:16 AM, on 12/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 9.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Sondra ward\Desktop\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0070518
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ebay.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\sw g.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 9.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {9034A523-D068-4BE8-A284-9DF278BE776E} - [url]http://www.topsoftwarefeed.com/redirect.php[/url] (file missing)
O9 - Extra 'Tools' menuitem: IE Anti-Spyware - {9034A523-D068-4BE8-A284-9DF278BE776E} - [url]http://www.topsoftwarefeed.com/redirect.php[/url] (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - [url]http://go.microsoft.com/fwlink/?linkid=39204[/url]
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - [url]http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab[/url]
O16 - DPF: {4CCA4E80-9259-11D9-AC6E-444553544200} (FixController Control) - [url]http://h30155.www3.hp.com/ediags/dd/install/HPInstallMgr_v01_6.cab[/url]
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O21 - SSODL: E404Helper - {002bbbe5-4b1c-432f-9cb1-bec7ae05c2f1} - e404d.dll (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpdj - Unknown owner - C:\DOCUME~1\SONDRA~1\LOCALS~1\Temp\hpdj.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 9859 bytes

[classicsoftware]

So, How is the system running?

[riverfisher]

EXCELLENT!!!!!

Thank you so much. I hadn't gotten around to adding Norton to her laptop and once her pc was infected it was too late for Norton to take care of it. Hopefully with Norton loaded it will help keep her our of trouble in the future.

Thanks again....you rock!!

[classicsoftware]

EXCELLENT!!!!!

Thank you so much. I hadn't gotten around to adding Norton to her laptop and once her pc was infected it was too late for Norton to take care of it. Hopefully with Norton loaded it will help keep her our of trouble in the future.

Thanks again....you rock!!

First of all, let's humor me and run one more scan:

Please do the following:


Download this file - combofix.exe (http://download.bleepingcomputer.com/sUBs/ComboFix.exe) to your Desktop (it needs to be run from the Desktop). Double click combofix.exe & follow the prompts.
When finished, it will produce a log for you.


Note:

Do not mouseclick Combofix's window while it is running. That may cause the program to stall...

Then:


Re-boot the system
Post the Combofix Log
Post a new HJT log
Tell us how the system is running.


Also, I am not a big fan of Norton. Unless you have the latest version of Norton 360, it is very resource intensive and it slows down systems. I Prefer Avast (http://www.avast.com/eng/download-avast-home.html), which has a free and pay version.

[riverfisher]

Wow, I'm glad I checked back. Actually she informed me tonight that when she does a Google search and clicks on any of the results she is redirected to some bogus page trying to sell anti spyware program. Anyhow, I'm on my laptop right now waiting for hers to reboot, I am going to add the two log files below. Thanks

[riverfisher]

Here is the Combofix log followed by the HJT:

ComboFix 07-12-09.1 - Sondra ward 2007-12-08 18:30:23.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1492 [GMT -5:00]
Running from: C:\Documents and Settings\Sondra ward\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((( Files Created from 2007-11-09 to 2007-12-09 )))))))))))))))))))))))))))))))
.

2007-12-05 20:24 . 2007-12-05 20:23 289,144 --a------ C:\WINDOWS\system32\VCCLSID.exe
2007-12-05 20:24 . 2007-12-05 20:23 288,417 --a------ C:\WINDOWS\system32\SrchSTS.exe
2007-12-05 20:24 . 2007-12-05 20:23 53,248 --a------ C:\WINDOWS\system32\Process.exe
2007-12-05 20:24 . 2007-12-05 20:23 51,200 --a------ C:\WINDOWS\system32\dumphive.exe
2007-12-05 20:24 . 2007-12-05 20:23 25,600 --a------ C:\WINDOWS\system32\WS2Fix.exe
2007-12-05 20:24 . 2007-12-06 05:37 4,186 --a------ C:\WINDOWS\system32\tmp.reg
2007-12-05 10:13 . 2007-12-05 10:25 <DIR> d-------- C:\Program Files\Norton Internet Security
2007-12-05 10:12 . 2007-12-05 10:22 <DIR> d-------- C:\Program Files\Symantec
2007-12-05 10:12 . 2007-12-08 18:24 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Symantec
2007-12-05 10:12 . 2007-12-05 10:22 123,952 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2007-12-05 10:12 . 2007-12-05 10:22 60,800 --a------ C:\WINDOWS\system32\S32EVNT1.DLL
2007-12-05 10:12 . 2007-12-05 10:22 10,740 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2007-12-05 10:12 . 2007-12-05 10:22 805 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.INF
2007-12-05 10:10 . 2007-12-09 18:31 <DIR> d-------- C:\Program Files\Common Files\Symantec Shared
2007-12-05 09:52 . 2007-12-05 09:52 51,712 --a------ C:\WINDOWS\system32\e404d.dll
2007-12-05 09:37 . 2007-12-05 09:37 <DIR> d-------- C:\Documents and Settings\Sondra ward\Application Data\Template
2007-12-05 09:37 . 2007-12-05 09:37 246 --a------ C:\Documents and Settings\Sondra ward\Application Data\wklnhst.dat
2007-11-30 23:57 . 2007-11-30 23:57 317,616 --a------ C:\WINDOWS\system32\drivers\srtspl.sys
2007-11-30 23:57 . 2007-11-30 23:57 279,088 --a------ C:\WINDOWS\system32\drivers\srtsp.sys
2007-11-30 23:57 . 2007-11-30 23:57 43,696 --a------ C:\WINDOWS\system32\drivers\srtspx.sys
2007-11-30 23:57 . 2007-11-30 23:57 10,549 --a------ C:\WINDOWS\system32\drivers\srtspx.cat
2007-11-30 23:57 . 2007-11-30 23:57 10,549 --a------ C:\WINDOWS\system32\drivers\srtspl.cat
2007-11-30 23:57 . 2007-11-30 23:57 10,545 --a------ C:\WINDOWS\system32\drivers\srtsp.cat
2007-11-30 23:57 . 2007-11-30 23:57 1,430 --a------ C:\WINDOWS\system32\drivers\srtspl.inf
2007-11-30 23:57 . 2007-11-30 23:57 1,421 --a------ C:\WINDOWS\system32\drivers\srtspx.inf
2007-11-30 23:57 . 2007-11-30 23:57 1,415 --a------ C:\WINDOWS\system32\drivers\srtsp.inf
2007-11-22 05:14 . 2007-11-22 05:14 <DIR> d-------- C:\Documents and Settings\Sondra ward\Application Data\Viewpoint
2007-11-17 11:08 . 2007-11-17 11:08 <DIR> d-------- C:\WINDOWS\system32\LogFiles

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))) ))
.
2007-10-26 03:34 8,460,288 ----a-w C:\WINDOWS\system32\dllcache\shell32.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Run]
"ModemOnHold"="C:\Program Files\NetWaiting\netWaiting.exe" [2003-09-10 02:24]
"DellSupport"="C:\Program Files\Dell Support\DSAgnt.exe" [2006-08-28 21:57]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe" [2007-06-16 21:23]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-12-13 16:44]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-12-13 16:41]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-12-13 16:45]
"Broadcom Wireless Manager UI"="C:\WINDOWS\system32\WLTRAY.exe" [2006-11-22 17:35]
"SigmatelSysTrayApp"="stsystra.exe" [2006-03-24 16:30 C:\WINDOWS\stsystra.exe]
"Dell QuickSet"="C:\Program Files\Dell\QuickSet\quickset.exe" [2007-02-20 12:29]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-08 11:48]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2004-12-06 01:05]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 16:50]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 16:50]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-05-18 11:42]
"PCMService"="C:\Program Files\Dell\MediaDirect\PCMService.exe" [2006-08-22 15:32]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-05-28 13:44]
"HP Component Manager"="C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" [2003-10-23 18:51]
"HP Software Update"="C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe" [2003-06-25 10:24]
"HPDJ Taskbar Utility"="C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 9.exe" [2005-07-22 21:40]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-10 00:59]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2007-01-14 02:11]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-11-28 19:51]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 22:05:26]
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2007-05-18 11:39:35]
Kodak EasyShare software.lnk - C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2006-06-02 03:29:26]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-02-17 15:05:56]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\ShellServiceObjectDelayLoad]
"E404Helper"= {002bbbe5-4b1c-432f-9cb1-bec7ae05c2f1} - e404d.dll [ ]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL

S3 NWADI;NWADI Bus Enumerator;C:\WINDOWS\system32\DRIVERS\NWADIenum.s ys
S3 NWUSBModem;Novatel Wireless USB Modem Driver;C:\WINDOWS\system32\DRIVERS\nwusbmdm.sys
S3 NWUSBPort;Novatel Wireless USB Status Port Driver;C:\WINDOWS\system32\DRIVERS\nwusbser.sys
S3 NWUSBPort2;Novatel Wireless USB Status2 Port Driver;C:\WINDOWS\system32\DRIVERS\nwusbser2.sys

*Newly Created Service* - CATCHME
*Newly Created Service* - COMHOST
*Newly Created Service* - PROCEXP90
.
Contents of the 'Scheduled Tasks' folder
"2007-12-05 15:19:05 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - Sondra ward.job"
- C:\Program Files\Norton Internet Security\Norton AntiVirus\Navw32.exeh/TASK:
.
************************************************** ************************

catchme 0.3.1331 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [url]http://www.gmer.net[/url]
Rootkit scan 2007-12-09 18:31:57
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

[riverfisher]

HJT Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:39:59 PM, on 12/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 9.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Sondra ward\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0070518
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ebay.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\sw g.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 9.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {9034A523-D068-4BE8-A284-9DF278BE776E} - [url]http://www.topsoftwarefeed.com/redirect.php[/url] (file missing)
O9 - Extra 'Tools' menuitem: IE Anti-Spyware - {9034A523-D068-4BE8-A284-9DF278BE776E} - [url]http://www.topsoftwarefeed.com/redirect.php[/url] (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - [url]http://go.microsoft.com/fwlink/?linkid=39204[/url]
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - [url]http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab[/url]
O16 - DPF: {4CCA4E80-9259-11D9-AC6E-444553544200} (FixController Control) - [url]http://h30155.www3.hp.com/ediags/dd/install/HPInstallMgr_v01_6.cab[/url]
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O21 - SSODL: E404Helper - {002bbbe5-4b1c-432f-9cb1-bec7ae05c2f1} - e404d.dll (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpdj - Unknown owner - C:\DOCUME~1\SONDRA~1\LOCALS~1\Temp\hpdj.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 9829 bytes

[riverfisher]

Google search results are still taking her to bum websites. She is getting directed to easywebsearch, monstermarketplace and this one : [url]btcar.com/ebay.cfm?pt=2&rpt=1&kt=1 /url] when she selects any google result.

[Budfred]

Please don't post live malware links in the forum...

I am going to let classicsoftware continue with you on this one since he has been working with you...

[riverfisher]

ooops, sorry about that.

[Budfred]

Not that big a deal... Just trying to protect from others getting infected as well...

classicsoftware is busy, so I am going to take a look and see what we can do...

Please download a fresh copy of SmitfraudFix and run Option 2 again... Stay offline as much as possible and do not install any other software until this is sorted out... If you do not have a firewall active, at least turn on the Windows firewall...

Post the SmitfraudFix log when you are done and note any evidence of continued infection...

[riverfisher]

ok, Here is the latest SFF Log File:
I will minimize the use of this PC, thanks for the assistance:
(EDIT) Continue to be redirected when using search engine results.

SmitFraudFix v2.258

Scan done at 17:25:34.31, Mon 12/10/2007
Run from C:\Documents and Settings\Sondra ward\Desktop\Spyware Software\sMITFRAUDFIX\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» hosts


127.0.0.1 localhost

»»»»»»»»»»»»»»»»»»»»»»»» Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.


»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files


»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport
DNS Server Search Order: 192.168.1.1

HKLM\SYSTEM\CCS\Services\Tcpip\..\{051062C5-9502-42A2-B398-8626A589CCCE}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{051062C5-9502-42A2-B398-8626A589CCCE}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS3\Services\Tcpip\..\{051062C5-9502-42A2-B398-8626A589CCCE}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1


»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» End

[Budfred]

That didn't do it... Do this next... Download a new copy of ComboFix before doing this:

Open Notepad and copy/paste the text in the quotebox below into it:

File::
C:\WINDOWS\system32\e404d.dll


Save this as CFScript.txt


http://img.photobucket.com/albums/v666/sUBs/CFScript.gif

Referring to the picture above, drag CFScript.txt into ComboFix.exe

Post the log in your next response...

Also, do you know what is in this folder??

C:\Documents and Settings\Sondra ward\Application Data\Template

[riverfisher]

ComboFix 07-12-09.1 - Sondra ward 2007-12-11 13:46:59.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1459 [GMT -5:00]
Running from: C:\Documents and Settings\Sondra ward\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Sondra ward\Desktop\CFScript.txt
* Created a new restore point
.

((((((((((((((((((((((((( Files Created from 2007-11-11 to 2007-12-11 )))))))))))))))))))))))))))))))
.

2007-12-10 17:25 . 2007-12-10 17:25 3,752 --a------ C:\Documents and Settings\Sondra ward\GetPaths.vbs
2007-12-10 17:25 . 2007-12-10 17:25 494 --a------ C:\Documents and Settings\Sondra ward\SetPaths.bat
2007-12-05 20:24 . 2007-12-05 20:23 289,144 --a------ C:\WINDOWS\system32\VCCLSID.exe
2007-12-05 20:24 . 2007-12-05 20:23 288,417 --a------ C:\WINDOWS\system32\SrchSTS.exe
2007-12-05 20:24 . 2007-12-05 20:23 53,248 --a------ C:\WINDOWS\system32\Process.exe
2007-12-05 20:24 . 2007-12-05 20:23 51,200 --a------ C:\WINDOWS\system32\dumphive.exe
2007-12-05 20:24 . 2007-12-05 20:23 25,600 --a------ C:\WINDOWS\system32\WS2Fix.exe
2007-12-05 20:24 . 2007-12-10 17:25 4,186 --a------ C:\WINDOWS\system32\tmp.reg
2007-12-05 10:13 . 2007-12-05 10:25 <DIR> d-------- C:\Program Files\Norton Internet Security
2007-12-05 10:12 . 2007-12-05 10:22 <DIR> d-------- C:\Program Files\Symantec
2007-12-05 10:12 . 2007-12-11 13:44 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Symantec
2007-12-05 10:12 . 2007-12-05 10:22 123,952 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2007-12-05 10:12 . 2007-12-05 10:22 60,800 --a------ C:\WINDOWS\system32\S32EVNT1.DLL
2007-12-05 10:12 . 2007-12-05 10:22 10,740 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2007-12-05 10:12 . 2007-12-05 10:22 805 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.INF
2007-12-05 10:10 . 2007-12-11 11:28 <DIR> d-------- C:\Program Files\Common Files\Symantec Shared
2007-12-05 09:52 . 2007-12-05 09:52 51,712 --a------ C:\WINDOWS\system32\e404d.dll
2007-12-05 09:37 . 2007-12-05 09:37 <DIR> d-------- C:\Documents and Settings\Sondra ward\Application Data\Template
2007-12-05 09:37 . 2007-12-05 09:37 246 --a------ C:\Documents and Settings\Sondra ward\Application Data\wklnhst.dat
2007-11-30 23:57 . 2007-11-30 23:57 317,616 --a------ C:\WINDOWS\system32\drivers\srtspl.sys
2007-11-30 23:57 . 2007-11-30 23:57 279,088 --a------ C:\WINDOWS\system32\drivers\srtsp.sys
2007-11-30 23:57 . 2007-11-30 23:57 43,696 --a------ C:\WINDOWS\system32\drivers\srtspx.sys
2007-11-30 23:57 . 2007-11-30 23:57 10,549 --a------ C:\WINDOWS\system32\drivers\srtspx.cat
2007-11-30 23:57 . 2007-11-30 23:57 10,549 --a------ C:\WINDOWS\system32\drivers\srtspl.cat
2007-11-30 23:57 . 2007-11-30 23:57 10,545 --a------ C:\WINDOWS\system32\drivers\srtsp.cat
2007-11-30 23:57 . 2007-11-30 23:57 1,430 --a------ C:\WINDOWS\system32\drivers\srtspl.inf
2007-11-30 23:57 . 2007-11-30 23:57 1,421 --a------ C:\WINDOWS\system32\drivers\srtspx.inf
2007-11-30 23:57 . 2007-11-30 23:57 1,415 --a------ C:\WINDOWS\system32\drivers\srtsp.inf
2007-11-22 05:14 . 2007-11-22 05:14 <DIR> d-------- C:\Documents and Settings\Sondra ward\Application Data\Viewpoint
2007-11-17 11:08 . 2007-11-17 11:08 <DIR> d-------- C:\WINDOWS\system32\LogFiles

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))) ))
.
2007-10-26 03:34 8,460,288 ----a-w C:\WINDOWS\system32\dllcache\shell32.dll
.

((((((((((((((((((((((((((((( snapshot@2007-12-09_18.32.01.09 )))))))))))))))))))))))))))))))))))))))))
.
- 2007-12-06 10:45:13 53,838 ----a-w C:\WINDOWS\system32\perfc009.dat
+ 2007-12-09 23:41:02 53,838 ----a-w C:\WINDOWS\system32\perfc009.dat
- 2007-12-06 10:45:13 382,260 ----a-w C:\WINDOWS\system32\perfh009.dat
+ 2007-12-09 23:41:02 382,260 ----a-w C:\WINDOWS\system32\perfh009.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Run]
"ModemOnHold"="C:\Program Files\NetWaiting\netWaiting.exe" [2003-09-10 02:24]
"DellSupport"="C:\Program Files\Dell Support\DSAgnt.exe" [2006-08-28 21:57]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe" [2007-06-16 21:23]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-12-13 16:44]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-12-13 16:41]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-12-13 16:45]
"Broadcom Wireless Manager UI"="C:\WINDOWS\system32\WLTRAY.exe" [2006-11-22 17:35]
"SigmatelSysTrayApp"="stsystra.exe" [2006-03-24 16:30 C:\WINDOWS\stsystra.exe]
"Dell QuickSet"="C:\Program Files\Dell\QuickSet\quickset.exe" [2007-02-20 12:29]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-08 11:48]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2004-12-06 01:05]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 16:50]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 16:50]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-05-18 11:42]
"PCMService"="C:\Program Files\Dell\MediaDirect\PCMService.exe" [2006-08-22 15:32]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-05-28 13:44]
"HP Component Manager"="C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" [2003-10-23 18:51]
"HP Software Update"="C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe" [2003-06-25 10:24]
"HPDJ Taskbar Utility"="C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 9.exe" [2005-07-22 21:40]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-10 00:59]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2007-01-14 02:11]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-11-28 19:51]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 22:05:26]
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2007-05-18 11:39:35]
Kodak EasyShare software.lnk - C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2006-06-02 03:29:26]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-02-17 15:05:56]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\ShellServiceObjectDelayLoad]
"E404Helper"= {002bbbe5-4b1c-432f-9cb1-bec7ae05c2f1} - e404d.dll [ ]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL

S3 NWADI;NWADI Bus Enumerator;C:\WINDOWS\system32\DRIVERS\NWADIenum.s ys
S3 NWUSBModem;Novatel Wireless USB Modem Driver;C:\WINDOWS\system32\DRIVERS\nwusbmdm.sys
S3 NWUSBPort;Novatel Wireless USB Status Port Driver;C:\WINDOWS\system32\DRIVERS\nwusbser.sys
S3 NWUSBPort2;Novatel Wireless USB Status2 Port Driver;C:\WINDOWS\system32\DRIVERS\nwusbser2.sys

*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder
"2007-12-11 01:49:13 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - Sondra ward.job"
- C:\Program Files\Norton Internet Security\Norton AntiVirus\Navw32.exeh/TASK:
.
************************************************** ************************

catchme 0.3.1331 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [url]http://www.gmer.net[/url]
Rootkit scan 2007-12-11 13:48:07
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

************************************************** ************************
.
Completion time: 2007-12-11 13:48:31
C:\ComboFix2.txt ... 2007-12-09 18:32
.
--- E O F ---

[riverfisher]

C:\Documents and Settings\Sondra ward\Application Data\Template

This looks like just a blank word document, no idea what it would be for and I doubt she will miss it if it has to go.

[Budfred]

Did you create and run the script?? The file is still showing in the log... Again, please download the latest version of ComboFix and try it with this:

Open Notepad and copy/paste the text in the quotebox below into it:

File::
C:\WINDOWS\system32\e404d.dll
Folder::
C:\Documents and Settings\Sondra ward\Application Data\Template


Save this as CFScript.txt


http://img.photobucket.com/albums/v666/sUBs/CFScript.gif

Referring to the picture above, drag CFScript.txt into ComboFix.exe

Post the log in your next response...

Let me know if you had any problem creating or using the script... If this doesn't do it, we will need to look at using another tool or two...

[riverfisher]

OK, I think I screwed up on the last notepad file, I didn't copy everything that was in the quote box, only the file string. Here is the latest log file after dropping in the notepad document with everything from the quote box included. Thanks


ComboFix 07-12-09.1 - Sondra ward 2007-12-12 6:57:46.3 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1434 [GMT -5:00]
Running from: C:\Documents and Settings\Sondra ward\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Sondra ward\Desktop\CFScript.txt
* Created a new restore point

FILE
C:\WINDOWS\system32\e404d.dll
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\Sondra ward\Application Data\Template
C:\Documents and Settings\Sondra ward\Application Data\Template\Normal.wpt
C:\WINDOWS\system32\e404d.dll

.
((((((((((((((((((((((((( Files Created from 2007-11-12 to 2007-12-12 )))))))))))))))))))))))))))))))
.

2007-12-10 17:25 . 2007-12-10 17:25 3,752 --a------ C:\Documents and Settings\Sondra ward\GetPaths.vbs
2007-12-10 17:25 . 2007-12-10 17:25 494 --a------ C:\Documents and Settings\Sondra ward\SetPaths.bat
2007-12-05 20:24 . 2007-12-05 20:23 289,144 --a------ C:\WINDOWS\system32\VCCLSID.exe
2007-12-05 20:24 . 2007-12-05 20:23 288,417 --a------ C:\WINDOWS\system32\SrchSTS.exe
2007-12-05 20:24 . 2007-12-05 20:23 53,248 --a------ C:\WINDOWS\system32\Process.exe
2007-12-05 20:24 . 2007-12-05 20:23 51,200 --a------ C:\WINDOWS\system32\dumphive.exe
2007-12-05 20:24 . 2007-12-05 20:23 25,600 --a------ C:\WINDOWS\system32\WS2Fix.exe
2007-12-05 20:24 . 2007-12-10 17:25 4,186 --a------ C:\WINDOWS\system32\tmp.reg
2007-12-05 10:13 . 2007-12-05 10:25 <DIR> d-------- C:\Program Files\Norton Internet Security
2007-12-05 10:12 . 2007-12-05 10:22 <DIR> d-------- C:\Program Files\Symantec
2007-12-05 10:12 . 2007-12-12 06:54 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Symantec
2007-12-05 10:12 . 2007-12-05 10:22 123,952 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2007-12-05 10:12 . 2007-12-05 10:22 60,800 --a------ C:\WINDOWS\system32\S32EVNT1.DLL
2007-12-05 10:12 . 2007-12-05 10:22 10,740 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2007-12-05 10:12 . 2007-12-05 10:22 805 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.INF
2007-12-05 10:10 . 2007-12-11 13:49 <DIR> d-------- C:\Program Files\Common Files\Symantec Shared
2007-12-05 09:37 . 2007-12-05 09:37 246 --a------ C:\Documents and Settings\Sondra ward\Application Data\wklnhst.dat
2007-11-30 23:57 . 2007-11-30 23:57 317,616 --a------ C:\WINDOWS\system32\drivers\srtspl.sys
2007-11-30 23:57 . 2007-11-30 23:57 279,088 --a------ C:\WINDOWS\system32\drivers\srtsp.sys
2007-11-30 23:57 . 2007-11-30 23:57 43,696 --a------ C:\WINDOWS\system32\drivers\srtspx.sys
2007-11-30 23:57 . 2007-11-30 23:57 10,549 --a------ C:\WINDOWS\system32\drivers\srtspx.cat
2007-11-30 23:57 . 2007-11-30 23:57 10,549 --a------ C:\WINDOWS\system32\drivers\srtspl.cat
2007-11-30 23:57 . 2007-11-30 23:57 10,545 --a------ C:\WINDOWS\system32\drivers\srtsp.cat
2007-11-30 23:57 . 2007-11-30 23:57 1,430 --a------ C:\WINDOWS\system32\drivers\srtspl.inf
2007-11-30 23:57 . 2007-11-30 23:57 1,421 --a------ C:\WINDOWS\system32\drivers\srtspx.inf
2007-11-30 23:57 . 2007-11-30 23:57 1,415 --a------ C:\WINDOWS\system32\drivers\srtsp.inf
2007-11-22 05:14 . 2007-11-22 05:14 <DIR> d-------- C:\Documents and Settings\Sondra ward\Application Data\Viewpoint
2007-11-17 11:08 . 2007-11-17 11:08 <DIR> d-------- C:\WINDOWS\system32\LogFiles

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))) ))
.
2007-10-26 03:34 8,460,288 ----a-w C:\WINDOWS\system32\dllcache\shell32.dll
.

((((((((((((((((((((((((((((( snapshot@2007-12-09_18.32.01.09 )))))))))))))))))))))))))))))))))))))))))
.
- 2007-12-06 10:45:13 53,838 ----a-w C:\WINDOWS\system32\perfc009.dat
+ 2007-12-09 23:41:02 53,838 ----a-w C:\WINDOWS\system32\perfc009.dat
- 2007-12-06 10:45:13 382,260 ----a-w C:\WINDOWS\system32\perfh009.dat
+ 2007-12-09 23:41:02 382,260 ----a-w C:\WINDOWS\system32\perfh009.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Run]
"ModemOnHold"="C:\Program Files\NetWaiting\netWaiting.exe" [2003-09-10 02:24]
"DellSupport"="C:\Program Files\Dell Support\DSAgnt.exe" [2006-08-28 21:57]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe" [2007-06-16 21:23]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-12-13 16:44]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-12-13 16:41]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-12-13 16:45]
"Broadcom Wireless Manager UI"="C:\WINDOWS\system32\WLTRAY.exe" [2006-11-22 17:35]
"SigmatelSysTrayApp"="stsystra.exe" [2006-03-24 16:30 C:\WINDOWS\stsystra.exe]
"Dell QuickSet"="C:\Program Files\Dell\QuickSet\quickset.exe" [2007-02-20 12:29]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-08 11:48]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2004-12-06 01:05]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 16:50]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 16:50]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-05-18 11:42]
"PCMService"="C:\Program Files\Dell\MediaDirect\PCMService.exe" [2006-08-22 15:32]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-05-28 13:44]
"HP Component Manager"="C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" [2003-10-23 18:51]
"HP Software Update"="C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe" [2003-06-25 10:24]
"HPDJ Taskbar Utility"="C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 9.exe" [2005-07-22 21:40]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-10 00:59]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2007-01-14 02:11]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-11-28 19:51]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 22:05:26]
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2007-05-18 11:39:35]
Kodak EasyShare software.lnk - C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2006-06-02 03:29:26]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-02-17 15:05:56]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\ShellServiceObjectDelayLoad]
"E404Helper"= {002bbbe5-4b1c-432f-9cb1-bec7ae05c2f1} - e404d.dll [ ]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL

S3 NWADI;NWADI Bus Enumerator;C:\WINDOWS\system32\DRIVERS\NWADIenum.s ys
S3 NWUSBModem;Novatel Wireless USB Modem Driver;C:\WINDOWS\system32\DRIVERS\nwusbmdm.sys
S3 NWUSBPort;Novatel Wireless USB Status Port Driver;C:\WINDOWS\system32\DRIVERS\nwusbser.sys
S3 NWUSBPort2;Novatel Wireless USB Status2 Port Driver;C:\WINDOWS\system32\DRIVERS\nwusbser2.sys

*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder
"2007-12-11 01:49:13 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - Sondra ward.job"
- C:\Program Files\Norton Internet Security\Norton AntiVirus\Navw32.exe
.
--------------------- DLLs Loaded Under Running Processes ---------------------

PROCESS: C:\WINDOWS\Explorer.EXE [6.00.2900.3156]
-> C:\Program Files\Google\Google Desktop Search\GoogleDesktopDeskbar2.dll
-> C:\Program Files\Google\Google Desktop Search\GoogleDesktopHyper.dll
-> C:\Program Files\Google\Google Desktop Search\GoogleDesktopResources_en.dll
-> C:\DOCUME~1\SONDRA~1\LOCALS~1\Temp\ijhaomeo.dll
.
************************************************** ************************

catchme 0.3.1331 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [url]http://www.gmer.net[/url]
Rootkit scan 2007-12-12 07:00:15
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

C:\WINDOWS\bcmwltrytmp.reg 1893 bytes

scan completed successfully
hidden files: 1

************************************************** ************************
.
Completion time: 2007-12-12 7:01:11 - machine was rebooted
C:\ComboFix2.txt ... 2007-12-11 13:48
C:\ComboFix3.txt ... 2007-12-09 18:32
.
--- E O F ---

[riverfisher]

I just checked after the loatest run above and I am no longer being redirected on the search engine results, the links are working properly. :)

[Budfred]

I think you are nearly there... Unfortunately, a couple more things are showing up now and there is a bit of cleanup to do... Please do this...

Open Notepad and copy/paste the text in the quotebox below into it:

File::
C:\WINDOWS\bcmwltrytmp.reg
C:\DOCUME~1\SONDRA~1\LOCALS~1\Temp\ijhaomeo.dll
Registry::
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\ShellServiceObjectDelayLoad]
"E404Helper"= {002bbbe5-4b1c-432f-9cb1-bec7ae05c2f1} - e404d.dll [ ]


Save this as CFScript.txt


http://img.photobucket.com/albums/v666/sUBs/CFScript.gif

Referring to the picture above, drag CFScript.txt into ComboFix.exe

Post the log in your next response...

Hopefully this will finish it up... Let me know how the computer is doing...

[riverfisher]

Here it is:


ComboFix 07-12-09.1 - Sondra ward 2007-12-12 16:26:10.4 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1424 [GMT -5:00]
Running from: C:\Documents and Settings\Sondra ward\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Sondra ward\Desktop\CFScript.txt
* Created a new restore point

FILE
C:\DOCUME~1\SONDRA~1\LOCALS~1\Temp\ijhaomeo.dll
C:\WINDOWS\bcmwltrytmp.reg
.

((((((((((((((((((((((((( Files Created from 2007-11-12 to 2007-12-12 )))))))))))))))))))))))))))))))
.

2007-12-10 17:25 . 2007-12-10 17:25 3,752 --a------ C:\Documents and Settings\Sondra ward\GetPaths.vbs
2007-12-10 17:25 . 2007-12-10 17:25 494 --a------ C:\Documents and Settings\Sondra ward\SetPaths.bat
2007-12-05 20:24 . 2007-12-05 20:23 289,144 --a------ C:\WINDOWS\system32\VCCLSID.exe
2007-12-05 20:24 . 2007-12-05 20:23 288,417 --a------ C:\WINDOWS\system32\SrchSTS.exe
2007-12-05 20:24 . 2007-12-05 20:23 53,248 --a------ C:\WINDOWS\system32\Process.exe
2007-12-05 20:24 . 2007-12-05 20:23 51,200 --a------ C:\WINDOWS\system32\dumphive.exe
2007-12-05 20:24 . 2007-12-05 20:23 25,600 --a------ C:\WINDOWS\system32\WS2Fix.exe
2007-12-05 20:24 . 2007-12-10 17:25 4,186 --a------ C:\WINDOWS\system32\tmp.reg
2007-12-05 10:13 . 2007-12-05 10:25 <DIR> d-------- C:\Program Files\Norton Internet Security
2007-12-05 10:12 . 2007-12-05 10:22 <DIR> d-------- C:\Program Files\Symantec
2007-12-05 10:12 . 2007-12-12 16:24 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Symantec
2007-12-05 10:12 . 2007-12-05 10:22 123,952 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2007-12-05 10:12 . 2007-12-05 10:22 60,800 --a------ C:\WINDOWS\system32\S32EVNT1.DLL
2007-12-05 10:12 . 2007-12-05 10:22 10,740 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2007-12-05 10:12 . 2007-12-05 10:22 805 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.INF
2007-12-05 10:10 . 2007-12-12 11:04 <DIR> d-------- C:\Program Files\Common Files\Symantec Shared
2007-12-05 09:37 . 2007-12-05 09:37 246 --a------ C:\Documents and Settings\Sondra ward\Application Data\wklnhst.dat
2007-11-30 23:57 . 2007-11-30 23:57 317,616 --a------ C:\WINDOWS\system32\drivers\srtspl.sys
2007-11-30 23:57 . 2007-11-30 23:57 279,088 --a------ C:\WINDOWS\system32\drivers\srtsp.sys
2007-11-30 23:57 . 2007-11-30 23:57 43,696 --a------ C:\WINDOWS\system32\drivers\srtspx.sys
2007-11-30 23:57 . 2007-11-30 23:57 10,549 --a------ C:\WINDOWS\system32\drivers\srtspx.cat
2007-11-30 23:57 . 2007-11-30 23:57 10,549 --a------ C:\WINDOWS\system32\drivers\srtspl.cat
2007-11-30 23:57 . 2007-11-30 23:57 10,545 --a------ C:\WINDOWS\system32\drivers\srtsp.cat
2007-11-30 23:57 . 2007-11-30 23:57 1,430 --a------ C:\WINDOWS\system32\drivers\srtspl.inf
2007-11-30 23:57 . 2007-11-30 23:57 1,421 --a------ C:\WINDOWS\system32\drivers\srtspx.inf
2007-11-30 23:57 . 2007-11-30 23:57 1,415 --a------ C:\WINDOWS\system32\drivers\srtsp.inf
2007-11-22 05:14 . 2007-11-22 05:14 <DIR> d-------- C:\Documents and Settings\Sondra ward\Application Data\Viewpoint
2007-11-17 11:08 . 2007-11-17 11:08 <DIR> d-------- C:\WINDOWS\system32\LogFiles

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))) ))
.
2007-10-26 03:34 8,460,288 ----a-w C:\WINDOWS\system32\dllcache\shell32.dll
.

((((((((((((((((((((((((((((( snapshot@2007-12-09_18.32.01.09 )))))))))))))))))))))))))))))))))))))))))
.
- 2007-12-06 10:45:13 53,838 ----a-w C:\WINDOWS\system32\perfc009.dat
+ 2007-12-12 12:04:08 53,838 ----a-w C:\WINDOWS\system32\perfc009.dat
- 2007-12-06 10:45:13 382,260 ----a-w C:\WINDOWS\system32\perfh009.dat
+ 2007-12-12 12:04:08 382,260 ----a-w C:\WINDOWS\system32\perfh009.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Run]
"ModemOnHold"="C:\Program Files\NetWaiting\netWaiting.exe" [2003-09-10 02:24]
"DellSupport"="C:\Program Files\Dell Support\DSAgnt.exe" [2006-08-28 21:57]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe" [2007-06-16 21:23]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-12-13 16:44]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-12-13 16:41]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-12-13 16:45]
"Broadcom Wireless Manager UI"="C:\WINDOWS\system32\WLTRAY.exe" [2006-11-22 17:35]
"SigmatelSysTrayApp"="stsystra.exe" [2006-03-24 16:30 C:\WINDOWS\stsystra.exe]
"Dell QuickSet"="C:\Program Files\Dell\QuickSet\quickset.exe" [2007-02-20 12:29]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-08 11:48]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2004-12-06 01:05]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 16:50]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 16:50]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-05-18 11:42]
"PCMService"="C:\Program Files\Dell\MediaDirect\PCMService.exe" [2006-08-22 15:32]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-05-28 13:44]
"HP Component Manager"="C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" [2003-10-23 18:51]
"HP Software Update"="C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe" [2003-06-25 10:24]
"HPDJ Taskbar Utility"="C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 9.exe" [2005-07-22 21:40]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-10 00:59]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2007-01-14 02:11]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-11-28 19:51]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 22:05:26]
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2007-05-18 11:39:35]
Kodak EasyShare software.lnk - C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2006-06-02 03:29:26]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-02-17 15:05:56]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\ShellServiceObjectDelayLoad]
"E404Helper"= {002bbbe5-4b1c-432f-9cb1-bec7ae05c2f1} - e404d.dll [ ]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL

S3 NWADI;NWADI Bus Enumerator;C:\WINDOWS\system32\DRIVERS\NWADIenum.s ys
S3 NWUSBModem;Novatel Wireless USB Modem Driver;C:\WINDOWS\system32\DRIVERS\nwusbmdm.sys
S3 NWUSBPort;Novatel Wireless USB Status Port Driver;C:\WINDOWS\system32\DRIVERS\nwusbser.sys
S3 NWUSBPort2;Novatel Wireless USB Status2 Port Driver;C:\WINDOWS\system32\DRIVERS\nwusbser2.sys

*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder
"2007-12-11 01:49:13 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - Sondra ward.job"
- C:\Program Files\Norton Internet Security\Norton AntiVirus\Navw32.exeh/TASK:
.
************************************************** ************************

catchme 0.3.1331 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [url]http://www.gmer.net[/url]
Rootkit scan 2007-12-12 16:27:30
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

************************************************** ************************
.
Completion time: 2007-12-12 16:27:56
C:\ComboFix2.txt ... 2007-12-12 07:01
C:\ComboFix3.txt ... 2007-12-11 13:48
.
--- E O F ---

[Budfred]

Still need to do a bit of cleanup... First, when you copy this to Notepad, make sure that there isn't a space added to the word "CurrentVersion" (or anywhere else) and remove the space if it is there... The forum software insists on adding those spaces and that borks the fix... Once you check it over, run the script:

Open Notepad and copy/paste the text in the quotebox below into it:


Registry::
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\ShellServiceObjectDelayLoad]
"E404Helper"= {002bbbe5-4b1c-432f-9cb1-bec7ae05c2f1} - e404d.dll [ ]


Save this as CFScript.txt


http://img.photobucket.com/albums/v666/sUBs/CFScript.gif

Referring to the picture above, drag CFScript.txt into ComboFix.exe

Post the log in your next response... Again, please also let me know how you computer is doing...

[riverfisher]

The log is too long so I am posting it in 2 sections below, the computer seems to be running fine it is no longer being directed to odd web sites.


ComboFix 07-12-09.1 - Sondra ward 2007-12-14 15:57:36.5 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1473 [GMT -5:00]
Running from: C:\Documents and Settings\Sondra ward\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Sondra ward\Desktop\CFScript.txt
* Created a new restore point
.

((((((((((((((((((((((((( Files Created from 2007-11-14 to 2007-12-14 )))))))))))))))))))))))))))))))
.

2007-12-10 17:25 . 2007-12-10 17:25 3,752 --a------ C:\Documents and Settings\Sondra ward\GetPaths.vbs
2007-12-10 17:25 . 2007-12-10 17:25 494 --a------ C:\Documents and Settings\Sondra ward\SetPaths.bat
2007-12-05 20:24 . 2007-12-05 20:23 289,144 --a------ C:\WINDOWS\system32\VCCLSID.exe
2007-12-05 20:24 . 2007-12-05 20:23 288,417 --a------ C:\WINDOWS\system32\SrchSTS.exe
2007-12-05 20:24 . 2007-12-05 20:23 53,248 --a------ C:\WINDOWS\system32\Process.exe
2007-12-05 20:24 . 2007-12-05 20:23 51,200 --a------ C:\WINDOWS\system32\dumphive.exe
2007-12-05 20:24 . 2007-12-05 20:23 25,600 --a------ C:\WINDOWS\system32\WS2Fix.exe
2007-12-05 20:24 . 2007-12-10 17:25 4,186 --a------ C:\WINDOWS\system32\tmp.reg
2007-12-05 10:13 . 2007-12-05 10:25 <DIR> d-------- C:\Program Files\Norton Internet Security
2007-12-05 10:12 . 2007-12-05 10:22 <DIR> d-------- C:\Program Files\Symantec
2007-12-05 10:12 . 2007-12-14 15:55 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Symantec
2007-12-05 10:12 . 2007-12-05 10:22 123,952 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2007-12-05 10:12 . 2007-12-05 10:22 60,800 --a------ C:\WINDOWS\system32\S32EVNT1.DLL
2007-12-05 10:12 . 2007-12-05 10:22 10,740 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2007-12-05 10:12 . 2007-12-05 10:22 805 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.INF
2007-12-05 10:10 . 2007-12-14 11:28 <DIR> d-------- C:\Program Files\Common Files\Symantec Shared
2007-12-05 09:37 . 2007-12-05 09:37 246 --a------ C:\Documents and Settings\Sondra ward\Application Data\wklnhst.dat
2007-11-30 23:57 . 2007-11-30 23:57 317,616 --a------ C:\WINDOWS\system32\drivers\srtspl.sys
2007-11-30 23:57 . 2007-11-30 23:57 279,088 --a------ C:\WINDOWS\system32\drivers\srtsp.sys
2007-11-30 23:57 . 2007-11-30 23:57 43,696 --a------ C:\WINDOWS\system32\drivers\srtspx.sys
2007-11-30 23:57 . 2007-11-30 23:57 10,549 --a------ C:\WINDOWS\system32\drivers\srtspx.cat
2007-11-30 23:57 . 2007-11-30 23:57 10,549 --a------ C:\WINDOWS\system32\drivers\srtspl.cat
2007-11-30 23:57 . 2007-11-30 23:57 10,545 --a------ C:\WINDOWS\system32\drivers\srtsp.cat
2007-11-30 23:57 . 2007-11-30 23:57 1,430 --a------ C:\WINDOWS\system32\drivers\srtspl.inf
2007-11-30 23:57 . 2007-11-30 23:57 1,421 --a------ C:\WINDOWS\system32\drivers\srtspx.inf
2007-11-30 23:57 . 2007-11-30 23:57 1,415 --a------ C:\WINDOWS\system32\drivers\srtsp.inf
2007-11-22 05:14 . 2007-11-22 05:14 <DIR> d-------- C:\Documents and Settings\Sondra ward\Application Data\Viewpoint
2007-11-17 11:08 . 2007-11-17 11:08 <DIR> d-------- C:\WINDOWS\system32\LogFiles

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))) ))
.
2007-11-14 07:26 450,560 ------w C:\WINDOWS\system32\dllcache\jscript.dll
2007-11-13 10:25 20,480 ----a-w C:\WINDOWS\system32\drivers\secdrv.sys
2007-10-30 09:55 3,065,856 ------w C:\WINDOWS\system32\dllcache\mshtml.dll
2007-10-29 22:43 1,287,680 ----a-w C:\WINDOWS\system32\quartz.dll
2007-10-29 22:43 1,287,680 ------w C:\WINDOWS\system32\dllcache\quartz.dll
2007-10-27 22:40 227,328 ----a-w C:\WINDOWS\system32\wmasf.dll
2007-10-27 22:40 227,328 ----a-w C:\WINDOWS\system32\dllcache\wmasf.dll
2007-10-26 03:34 8,460,288 ----a-w C:\WINDOWS\system32\dllcache\shell32.dll
2007-10-11 05:57 96,256 ------w C:\WINDOWS\system32\dllcache\inseng.dll
2007-10-11 05:57 666,112 ------w C:\WINDOWS\system32\dllcache\wininet.dll
2007-10-11 05:57 617,984 ------w C:\WINDOWS\system32\dllcache\urlmon.dll
2007-10-11 05:57 55,808 ------w C:\WINDOWS\system32\dllcache\extmgr.dll
2007-10-11 05:57 532,480 ------w C:\WINDOWS\system32\dllcache\mstime.dll
2007-10-11 05:57 474,112 ------w C:\WINDOWS\system32\dllcache\shlwapi.dll
2007-10-11 05:57 449,024 ------w C:\WINDOWS\system32\dllcache\mshtmled.dll
2007-10-11 05:57 39,424 ------w C:\WINDOWS\system32\dllcache\pngfilt.dll
2007-10-11 05:57 357,888 ------w C:\WINDOWS\system32\dllcache\dxtmsft.dll
2007-10-11 05:57 251,904 ------w C:\WINDOWS\system32\dllcache\iepeers.dll
2007-10-11 05:57 205,824 ------w C:\WINDOWS\system32\dllcache\dxtrans.dll
2007-10-11 05:57 16,384 ------w C:\WINDOWS\system32\dllcache\jsproxy.dll
2007-10-11 05:57 151,040 ------w C:\WINDOWS\system32\dllcache\cdfview.dll
2007-10-11 05:57 146,432 ------w C:\WINDOWS\system32\dllcache\msrating.dll
2007-10-11 05:57 1,498,112 ------w C:\WINDOWS\system32\dllcache\shdocvw.dll
2007-10-11 05:57 1,054,208 ------w C:\WINDOWS\system32\dllcache\danim.dll
2007-10-11 05:57 1,024,000 ------w C:\WINDOWS\system32\dllcache\browseui.dll
2007-10-10 10:48 18,432 ------w C:\WINDOWS\system32\dllcache\iedw.exe
.

((((((((((((((((((((((((((((( snapshot@2007-12-09_18.32.01.09 )))))))))))))))))))))))))))))))))))))))))
.

[riverfisher]

+ 2007-10-29 22:35:13 1,287,680 ----a-w C:\WINDOWS\$hf_mig$\KB941568\SP2QFE\quartz.dll
+ 2007-03-06 01:22:36 14,048 ----a-w C:\WINDOWS\$hf_mig$\KB941568\spmsg.dll
+ 2007-03-06 01:22:41 213,216 ----a-w C:\WINDOWS\$hf_mig$\KB941568\spuninst.exe
+ 2007-03-06 01:22:34 22,752 ----a-w C:\WINDOWS\$hf_mig$\KB941568\update\spcustom.dll
+ 2007-03-06 01:22:59 716,000 ----a-w C:\WINDOWS\$hf_mig$\KB941568\update\update.exe
+ 2007-03-06 01:23:51 371,424 ----a-w C:\WINDOWS\$hf_mig$\KB941568\update\updspapi.dll
+ 2007-11-13 11:02:46 60,416 ----a-w C:\WINDOWS\$hf_mig$\KB942763\SP2QFE\tzchange.exe
+ 2007-03-06 01:22:36 14,048 ----a-w C:\WINDOWS\$hf_mig$\KB942763\spmsg.dll
+ 2007-03-06 01:22:41 213,216 ----a-w C:\WINDOWS\$hf_mig$\KB942763\spuninst.exe
+ 2007-03-06 01:22:34 22,752 ----a-w C:\WINDOWS\$hf_mig$\KB942763\update\spcustom.dll
+ 2007-03-06 01:22:59 716,000 ----a-w C:\WINDOWS\$hf_mig$\KB942763\update\update.exe
+ 2007-03-06 01:23:51 371,424 ----a-w C:\WINDOWS\$hf_mig$\KB942763\update\updspapi.dll
+ 2007-11-14 07:18:03 450,560 ----a-w C:\WINDOWS\$hf_mig$\KB942840\SP2QFE\jscript.dll
+ 2007-03-06 01:22:36 14,048 ----a-w C:\WINDOWS\$hf_mig$\KB942840\spmsg.dll
+ 2007-03-06 01:22:41 213,216 ----a-w C:\WINDOWS\$hf_mig$\KB942840\spuninst.exe
+ 2007-03-06 01:22:34 22,752 ----a-w C:\WINDOWS\$hf_mig$\KB942840\update\spcustom.dll
+ 2007-03-06 01:22:59 716,000 ----a-w C:\WINDOWS\$hf_mig$\KB942840\update\update.exe
+ 2007-03-06 01:23:51 371,424 ----a-w C:\WINDOWS\$hf_mig$\KB942840\update\updspapi.dll
+ 2007-11-13 08:47:45 20,480 ----a-w C:\WINDOWS\$hf_mig$\KB944653\SP2QFE\secdrv.sys
+ 2007-03-06 01:22:36 14,048 ----a-w C:\WINDOWS\$hf_mig$\KB944653\spmsg.dll
+ 2007-03-06 01:22:41 213,216 ----a-w C:\WINDOWS\$hf_mig$\KB944653\spuninst.exe
+ 2007-03-06 01:22:34 22,752 ----a-w C:\WINDOWS\$hf_mig$\KB944653\update\spcustom.dll
+ 2007-03-06 01:22:59 716,000 ----a-w C:\WINDOWS\$hf_mig$\KB944653\update\update.exe
+ 2007-03-06 01:23:51 371,424 ----a-w C:\WINDOWS\$hf_mig$\KB944653\update\updspapi.dll
- 2007-08-22 12:55:28 1,022,976 ----a-w C:\WINDOWS\system32\browseui.dll
+ 2007-10-11 05:57:29 1,024,000 ----a-w C:\WINDOWS\system32\browseui.dll
- 2007-08-22 12:55:29 151,040 ----a-w C:\WINDOWS\system32\cdfview.dll
+ 2007-10-11 05:57:29 151,040 ----a-w C:\WINDOWS\system32\cdfview.dll
- 2007-08-22 12:55:30 1,054,208 ----a-w C:\WINDOWS\system32\danim.dll
+ 2007-10-11 05:57:30 1,054,208 ----a-w C:\WINDOWS\system32\danim.dll
- 2007-08-22 12:55:30 357,888 ----a-w C:\WINDOWS\system32\dxtmsft.dll
+ 2007-10-11 05:57:30 357,888 ----a-w C:\WINDOWS\system32\dxtmsft.dll
- 2007-08-22 12:55:31 205,824 ----a-w C:\WINDOWS\system32\dxtrans.dll
+ 2007-10-11 05:57:30 205,824 ----a-w C:\WINDOWS\system32\dxtrans.dll
- 2007-08-22 12:55:31 55,808 ----a-w C:\WINDOWS\system32\extmgr.dll
+ 2007-10-11 05:57:30 55,808 ----a-w C:\WINDOWS\system32\extmgr.dll
- 2007-08-22 12:55:32 251,904 ----a-w C:\WINDOWS\system32\iepeers.dll
+ 2007-10-11 05:57:31 251,904 ----a-w C:\WINDOWS\system32\iepeers.dll
- 2007-08-22 12:55:32 96,256 ----a-w C:\WINDOWS\system32\inseng.dll
+ 2007-10-11 05:57:31 96,256 ----a-w C:\WINDOWS\system32\inseng.dll
- 2006-05-18 05:24:25 450,560 ----a-w C:\WINDOWS\system32\jscript.dll
+ 2007-11-14 07:26:56 450,560 ----a-w C:\WINDOWS\system32\jscript.dll
- 2007-08-22 12:55:32 16,384 ----a-w C:\WINDOWS\system32\jsproxy.dll
+ 2007-10-11 05:57:31 16,384 ----a-w C:\WINDOWS\system32\jsproxy.dll
- 2007-11-02 07:12:57 18,238,072 ----a-w C:\WINDOWS\system32\MRT.exe
+ 2007-12-02 23:00:05 18,684,536 ----a-w C:\WINDOWS\system32\MRT.exe
- 2007-08-22 12:55:36 3,064,832 ----a-w C:\WINDOWS\system32\mshtml.dll
+ 2007-10-30 09:55:21 3,065,856 ----a-w C:\WINDOWS\system32\mshtml.dll
- 2007-08-22 12:55:37 449,024 ----a-w C:\WINDOWS\system32\mshtmled.dll
+ 2007-10-11 05:57:36 449,024 ----a-w C:\WINDOWS\system32\mshtmled.dll
- 2007-08-22 12:55:37 146,432 ----a-w C:\WINDOWS\system32\msrating.dll
+ 2007-10-11 05:57:36 146,432 ----a-w C:\WINDOWS\system32\msrating.dll
- 2007-08-22 12:55:38 532,480 ----a-w C:\WINDOWS\system32\mstime.dll
+ 2007-10-11 05:57:37 532,480 ----a-w C:\WINDOWS\system32\mstime.dll
- 2007-12-06 10:45:13 53,838 ----a-w C:\WINDOWS\system32\perfc009.dat
+ 2007-12-14 08:13:30 53,838 ----a-w C:\WINDOWS\system32\perfc009.dat
- 2007-12-06 10:45:13 382,260 ----a-w C:\WINDOWS\system32\perfh009.dat
+ 2007-12-14 08:13:30 382,260 ----a-w C:\WINDOWS\system32\perfh009.dat
- 2007-08-22 12:55:38 39,424 ----a-w C:\WINDOWS\system32\pngfilt.dll
+ 2007-10-11 05:57:37 39,424 ----a-w C:\WINDOWS\system32\pngfilt.dll
- 2007-08-22 12:55:40 1,498,112 ----a-w C:\WINDOWS\system32\shdocvw.dll
+ 2007-10-11 05:57:39 1,498,112 ----a-w C:\WINDOWS\system32\shdocvw.dll
- 2007-08-22 12:55:41 474,112 ----a-w C:\WINDOWS\system32\shlwapi.dll
+ 2007-10-11 05:57:40 474,112 ----a-w C:\WINDOWS\system32\shlwapi.dll
- 2007-07-18 12:42:22 60,416 ------w C:\WINDOWS\system32\tzchange.exe
+ 2007-11-13 11:31:11 60,416 ------w C:\WINDOWS\system32\tzchange.exe
- 2007-08-22 12:55:43 617,984 ----a-w C:\WINDOWS\system32\urlmon.dll
+ 2007-10-11 05:57:40 617,984 ----a-w C:\WINDOWS\system32\urlmon.dll
- 2007-08-22 12:55:44 665,600 ----a-w C:\WINDOWS\system32\wininet.dll
+ 2007-10-11 05:57:41 666,112 ----a-w C:\WINDOWS\system32\wininet.dll
.
-- Snapshot reset to current date --
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Run]
"ModemOnHold"="C:\Program Files\NetWaiting\netWaiting.exe" [2003-09-10 02:24]
"DellSupport"="C:\Program Files\Dell Support\DSAgnt.exe" [2006-08-28 21:57]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe" [2007-06-16 21:23]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-12-13 16:44]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-12-13 16:41]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-12-13 16:45]
"Broadcom Wireless Manager UI"="C:\WINDOWS\system32\WLTRAY.exe" [2006-11-22 17:35]
"SigmatelSysTrayApp"="stsystra.exe" [2006-03-24 16:30 C:\WINDOWS\stsystra.exe]
"Dell QuickSet"="C:\Program Files\Dell\QuickSet\quickset.exe" [2007-02-20 12:29]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-08 11:48]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2004-12-06 01:05]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 16:50]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 16:50]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-05-18 11:42]
"PCMService"="C:\Program Files\Dell\MediaDirect\PCMService.exe" [2006-08-22 15:32]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-05-28 13:44]
"HP Component Manager"="C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" [2003-10-23 18:51]
"HP Software Update"="C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe" [2003-06-25 10:24]
"HPDJ Taskbar Utility"="C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 9.exe" [2005-07-22 21:40]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-10 00:59]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2007-01-14 02:11]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-11-28 19:51]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 22:05:26]
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2007-05-18 11:39:35]
Kodak EasyShare software.lnk - C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2006-06-02 03:29:26]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-02-17 15:05:56]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL

S3 NWADI;NWADI Bus Enumerator;C:\WINDOWS\system32\DRIVERS\NWADIenum.s ys
S3 NWUSBModem;Novatel Wireless USB Modem Driver;C:\WINDOWS\system32\DRIVERS\nwusbmdm.sys
S3 NWUSBPort;Novatel Wireless USB Status Port Driver;C:\WINDOWS\system32\DRIVERS\nwusbser.sys
S3 NWUSBPort2;Novatel Wireless USB Status2 Port Driver;C:\WINDOWS\system32\DRIVERS\nwusbser2.sys

*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder
"2007-12-11 01:49:13 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - Sondra ward.job"
- C:\Program Files\Norton Internet Security\Norton AntiVirus\Navw32.exeh/TASK:
.
************************************************** ************************

catchme 0.3.1331 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [url]http://www.gmer.net[/url]
Rootkit scan 2007-12-14 15:58:56
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

************************************************** ************************
.
Completion time: 2007-12-14 15:59:23
C:\ComboFix2.txt ... 2007-12-12 16:28
C:\ComboFix3.txt ... 2007-12-12 07:01
.
--- E O F ---

[Budfred]

It looks like you are clean... Post one more HJT log to confirm and you will hopefully be ready to go...

[riverfisher]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:37:08 PM, on 12/15/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 9.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\explorer.exe
c:\program files\common files\installshield\updateservice\isuspm.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Documents and Settings\Sondra ward\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0070518
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ebay.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\sw g.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 9.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {9034A523-D068-4BE8-A284-9DF278BE776E} - [url]http://www.topsoftwarefeed.com/redirect.php[/url] (file missing)
O9 - Extra 'Tools' menuitem: IE Anti-Spyware - {9034A523-D068-4BE8-A284-9DF278BE776E} - [url]http://www.topsoftwarefeed.com/redirect.php[/url] (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - [url]http://go.microsoft.com/fwlink/?linkid=39204[/url]
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - [url]http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab[/url]
O16 - DPF: {4CCA4E80-9259-11D9-AC6E-444553544200} (FixController Control) - [url]http://h30155.www3.hp.com/ediags/dd/install/HPInstallMgr_v01_6.cab[/url]
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpdj - Unknown owner - C:\DOCUME~1\SONDRA~1\LOCALS~1\Temp\hpdj.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 9860 bytes

[Budfred]

Please open a HJT scan and put a check by:

O23 - Service: hpdj - Unknown owner - C:\DOCUME~1\SONDRA~1\LOCALS~1\Temp\hpdj.exe (file missing)

Close all open windows except HJT and press Fix checked...

Please download and use this:

http://www.atribune.org/ccount/click.php?id=1

* Double-click ATF-Cleaner.exe to run the program.
* Under Main choose: Select All
* Click the Empty Selected button.

If you use Firefox browser

* Click Firefox at the top and choose:Select All
* Click the Empty Selected button.
* NOTE: If you would like to keep your saved passwords, please click
* No at the prompt.

If you use Opera browser

* Click Opera at the top and choose: Select All
* Click the Empty Selected button.
* NOTE:If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

Then... You have a very outdated version of Java and that is dangerous, so...

Updating Java:

Go to Start > Control Panel double-click on the Software icon > Add or Remove Programs.
Search in the list for all previous installed versions of Java. (J2SE Runtime Environment.... )
They should have this icon next to any that are there: http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif
Select any found and click Remove.
Then Download and install the newest version from here:

http://java.sun.com/javase/downloads/index.jsp



It would also be a good idea to update Adobe Reader...

Reboot and post a fresh HJT log...

[riverfisher]

Below is the lates HJT after the above was completed. I don't see the Java icon in the taskbar, I hope the download took. Before completeing the above steps I was getting a lot of Errors where it would tell me that Windows Explorer encountered an error and needed to close. The odd thing is this error also started on another laptop on my network. Anyhow, maybe this fixed that too. The log is in the next post below, thank you for all of your help.

[riverfisher]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:04:17 PM, on 12/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 9.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Sondra ward\Desktop\HiJackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0070518
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ebay.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\sw g.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 9.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {9034A523-D068-4BE8-A284-9DF278BE776E} - [url]http://www.topsoftwarefeed.com/redirect.php[/url] (file missing)
O9 - Extra 'Tools' menuitem: IE Anti-Spyware - {9034A523-D068-4BE8-A284-9DF278BE776E} - [url]http://www.topsoftwarefeed.com/redirect.php[/url] (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - [url]http://go.microsoft.com/fwlink/?linkid=39204[/url]
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - [url]http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab[/url]
O16 - DPF: {4CCA4E80-9259-11D9-AC6E-444553544200} (FixController Control) - [url]http://h30155.www3.hp.com/ediags/dd/install/HPInstallMgr_v01_6.cab[/url]
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 9783 bytes

[Budfred]

Your log looks okay and Java updated... It will only show in the TaskBar if it is running...

Did you write down what errors you were seeing??

[riverfisher]

Internet Explorer has encountered aproblem and needs to close. If you were in the middle of something , the info you were working on may be lost ......

Here is information" Error Signature: AppName: iexplore.exe, AppVer: 6.0.2900.2180, ModName: urlmon.dll, ModVer: 6.0.2900.3231, Offset: 0003b5ce

Not sure if any of this helps but it is happening quite frequent3y now. I took one laptop off the network and connected to the net through Sprint PCS broadband and I still get the errors so I guess its not the network???

[Budfred]

Try an IE Repair and/or using Firefox to see if the problems persist...

http://support.microsoft.com/default.aspx?scid=kb;en-us;318378

Firefox is here:

http://www.mozilla.com/firefox/

[riverfisher]

I tried the repair but after a bit it tells me it needs to add files to the .dll and asks me to insert my XP CD. I didn't get an XP CD with my laptops so I'm not sure what to do. Any ideas on that?

[classicsoftware]

Point the program to the C:\i386 folder.....