ADSL connection problem

[biggtn]

I have installed an Alcatel Speed Touch PC PCI card in a computer I am experimenting with. I have loaded the drivers and connected the card to my BT broadband line. The Card displays two green lights and when I check the status it is shown as connected.
However when I try to acces the internet using my BT USER ID & PASSWORD all I get is "Verifying Password.........". Then after a short while ERROR 721 is output. I think I have something wrong in the settings but not sure what to check.
Any help would be appreciated........

[david eaton]

Have you checked that filters are installed on all phones?
Usually error 721 means a fault at the ISP, but a compete check of all the wiring is a good idea. Have you tried rebooting? Do you get the same error using the original modem?

[Variable]

Are you using PPPoE or PPPoA?

[biggtn]

To David
When I use the same cable but connect via a USB modem with my original BT settings the connection is fine. The connection for both methods uses the same filter and no other phone sockets are changed.
I feel that the problem is not with the way it is connected.

[biggtn]

To Variable,
I will check this as I have seen PPP Protocol when viewing the PVC TABLE . I believe it is 2364(PPP0A). I do not undestand what this means however. Which should it be (PPP0A or PPP0E) and how do I change it if it is wrong?

[biggtn]

I have sorted out the problem I had. My BtBroadband connnection was set to "dial" 0, when in fact it should have been 0,38. Iwas leaving both options, but when I changed 0 to 0,38 connection was ok.
Thanks for all the help.