4thpc
03-03-2008, 11:47 PM
Long story short: cable internet (using Motorola SB 5120 modem) with Comcast sometimes get extremely slow download speed. After many tests I found the culprit is the outlet from wall. There are total 4 outlets, 3 are connected to TVs and 1 is dedicated to the modem. If one outlet is disconnected from TV then the download speed drops dramatically.
Tech support from Motorola said there are faulty splitter in my home. I take his words as true and want to identify which splitter is faulty. At this point the tech support from Motorola and Comcast are not helful anymore. How could I do that? thanks.
Tech support from Motorola said there are faulty splitter in my home. I take his words as true and want to identify which splitter is faulty. At this point the tech support from Motorola and Comcast are not helful anymore. How could I do that? thanks.