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hawk2416
07-29-2008, 07:52 PM
Hello all,

I have recently had a hard drive crash and have installed a new hard drive on my Acer Travelmate 4000 laptop. I do not have the disc that came with the computer so I do not have the drivers needed. I installed a new copy of Windows XP Home Edition on the new hard drive. Now I don't know where to go. My laptop does have built-in wireless, but it seems I cannot access it or the wired internet. Is this because there are no drivers on this hard drive? Where can I get the necessary drivers to update my laptop?

Yoshi Fan
07-29-2008, 08:13 PM
You need to put the drivers for your internet on a disc and install the drivers on your new hard drive.

hawk2416
07-29-2008, 08:17 PM
Can you please tell me where I would get said drivers? And how to install?

mjc
07-29-2008, 08:31 PM
http://www.acersupport.com/notebook/html/tm4000_dl.html

hawk2416
07-29-2008, 09:34 PM
Thanks, I appreciate your quick response, but that is not helping me. There are no drivers on that site to do with wireless networking.

mjc
07-29-2008, 11:15 PM
Is the wireless internal or an addin card?

If it is a card, you will need to get the drivers from the card maker's site.

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Sylvander
07-30-2008, 02:56 AM
Also...

You may have a "Catch22" situation where you cannot get onto the internet because Windows and Internet Explorer isn't up-to-date, and you cannot update at the Microsoft site unless you can get onto the internet.
It's also unsafe to go online with a system that hasn't been updated; safer to do it as below BEFORE going online.
Don't know if it will supply drivers for the wireless card; try it and see.

In this situation download Autopatcher XP (http://www.autopatcher.com/autopatcherxp/) on a working PC, transfer it to the Acer laptop, and install.
Download from here. (http://www.autopatcher.com/downloads/)

mjc
07-30-2008, 11:29 AM
I would download the SP3 network installer and run that first...

http://www.microsoft.com/downloads/details.aspx?FamilyId=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4&displaylang=en

Also, full specs for the laptop would be more helpful than just the series...as you can see there are several 4000s on that page...

Paul Komski
07-30-2008, 08:48 PM
Are you sure that both the wired and wireless controllers are missing drivers and that your networking is not just improperly configured. Many if not most on-board wired NICs are likely to have native driver support.

Do many devices have problems and yellow exclamation marks in Device Manager?