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RRTX
09-06-2008, 10:06 PM
:confused: September 6, 2008

Am wondering if this might be the correct forum to ask, so pardon if wrong place. If wrong, please direct me.

I recently signed up for the slowest ATT Yahoo DSL at my residence.

First router was bad so they had to UPS another one.

Finally got it up and running.

After several evenings of operating fine, last evening, September 5, my DSL basically quit. The DSL and Internet LEDs on the router stayed red or flashed red a lot and occassionally would both flash green. Never got online that way last evening. (I was able to get online using a neighbor's wireless that is not secure.)

Anyhow, today my DSL has worked fine all day and continues to work okay. I do not use the wireless in my home, so far. A tech bud I know suggested leaving the Ethernet cable connected to the laptop if possible.

Am I to assume the service issue was probably neighborhood-wide, if not a bigger area? Am I also to assume ATT senses connection/transmssion problems like that? Or do they just react to customer complaints of dropped service?

I wondered, by the way, if the problem was due to heavy useage in the neighborhood it being Friday evening?

Comments and input are requested and appreciated.

Thanks,

Robert in Austin, Texas

mjc
09-06-2008, 10:56 PM
DSL, unlike cable, doesn't have a problem with the number of people in a given area using the service at the same time.

Also, anything that can affect a 'normal' phone line can impact DSL. So if the phones were down in the area, then DSL would be too. If the weather is bad, that could impact it...

If you have problems and you know that your neighbors are fine/have complete. problem free phone service, consider having the phone company do a line check.