Note book problem restarting>>

[atc_traffic856]

Well here go's; I imagine this has been dealt with mega times>
Nevertheless:
Acer Mod 2310
XpPro approx 3yrs in age

Problem: Boot up and the first read screen is >
With the several listed scenarios : Start Normal mode: Start last good configuration: Start safe mode and a few others>

When you start in any one of these modes the screen gets to the starting screen of XP Pro/ no desk top. The next screen is of crse the Blue screen with the problem I assume/ but it is only there for a nano sec enogh to read a very few items.
Then back to the black screen with the modes of selection>
I tried safe mode and it repeats exactly as above.
I put one of my XP Pro disk in and tried a repair scenario/ all go's and I end up with the C:/ > prompt? I would be able to try the repair from this disk, although it is not the original disk/unfortunately I do not know what I should type in after the C:/> prompt?
Or is there another way around this? If I could stop the process from continuing so I may read the Blue Screen problem??
Thank you>> Ad Lib this is not my notebook> It was purchase with XP Pro>>

[Sylvander]

1. Windows Restarts Continuously with Blue Screen (http://support.microsoft.com/kb/174630).

If you complete the instructions given in the webpage linked above...
Your PC should no longer reboot continuously...
But will instead:
Stop at the BSOD, and display the stop error.

You need to then find a fix for that stop error.

2. Instead of following the instructions to complete a parallel installation of Windows...
So that you can edit the registry of the original [1st] Windows installation...
You could instead use some "live" CD that loads a Windows GUI, and includes a program for remote offline edit of the [1st] Windows registry.
e.g. BartPE, [UBC4Win->(I've just finished making this)].
Disks such as this are VERY useful to have around.

[Sylvander]

Super Duper! :)

Typing this from within the UBCD4Win environment...
Using PORTABLE Firefox...
The exe file can be run from anywhere that a suitable OS [e.g. UBCD4Win] can access...
I have a copy on an internal partition, and an external USB HDD, and a USB Flash Drive.

I'm running Start->Programs->Registry Tools->Regedit(remote)...
Have used it to open the registry for my own Administrator account for my Windows installation on the C: partition...
And have navigated to the data setting [0], for the AutoReboot value, at the key location specified in the webpage I linked above.

Pretty easy to do when you have the necessary UBCD4Win disk, and have a little practise in its use.

This UBCD4Win includes at Start->List of Tools...
A help window that includes among the great list of info...
Troubleshooting Windows Stop Messages = LONG LIST, with detailed explanation of the likely cause, and long list of links to possible fixes.
e.g.
0x0000000A: IRQL_NOT_LESS_OR_EQUAL
(Click to consult the online Win XP Resource Kit article, or see Windows 2000 Professional Resource Kit, p. 1539.)
Typically due to a bad driver, or faulty or incompatible hardware or software. Use the General Troubleshooting of STOP Messages checklist above. Technically, this error condition means that a kernel-mode process or driver tried to access a memory location to which it did not have permission, or at a kernel Interrupt ReQuest Level (IRQL) that was too high. (A kernel-mode process can access only other processes that have an IRQL lower than, or equal to, its own.)
Troubleshooting a Stop 0x0000000A error in Windows XP (http://support.microsoft.com/?kbid=314063&sd=RMVP) {KB 314063} Win XP.

This is almost as flexible and easy as Windows proper. :cool:

[atc_traffic856]

Thanks Sylvander for your reply>>
I downloaded UBCD4WIN32 Program >
Question can I boot from this utility or do I have to follow a parallel install from the site you have related and then eventually get into a desktop of the XP original install and then use this program.
Also to run a parallel install can I use another XP disk?

[Sylvander]

1. "can I boot from this utility or..."
I recommend you don't bother with the parallel install, but instead make the UBCD4Win bootable CD [or Flash Drive].
When you boot that CD it provides you with a basic Windows environment that includes lots of useful utilities including Regedit(remote).

To make the bootable UBCD4Win disk:
(a) Download the UBCD4WinV320.exe installation file [Done?]

(b) Run that file on a working PC that runs Win2000 or above, and install the UBCD4Win program on the PC.
Install it on any partition that has enough space [I'll assume C:]
The UBCD4Win install folder should either be directly in the root folder [as high up the folder hierarchy as possible], or else have no spaces in the folder names included in the address.
At the end of the installation process you might tick the box titled "LaunchUBCD4WinBuilder.exe" to begin the disk building process, or else do it manually later as in (c) below.

(c) Go to the UBCD4Win folder and "Open" the UBCD4WinBuider.exe file.

(d) When the program runs...
Specify the location of a suitable Windows installation fileset [WinXP?]
Point it at the folder above the i386 folder on the Windows CD, or else allow it to complete a rather time-consuming search for the files.

(e)Then click the Plugins button at the bottom left to go choose updates for the various virus definitions.

(f) Next specify a destination location for the "Output" of this exercise [an ISO file?].
If you want to burn direct to CD or DVD click that option button.
If you want no ISO file saved to your HDD, click "None".
If you do make an ISO file, that is [saved in the UBCD4Win folder and] later used to burn the bootable CD.

OR...
-------------------------------------------------------------------------------------------------------------

(g) If your BIOS can boot a USB Flash Drive and you want to make a bootable UBCD4Win bootable Flash drive...
Tick "None", and don't tick "Burn to CD/DVD".
This will limit the actions to only a save of the toolkit files in the C:\UBCD4Win\BartPE folder.

(h) To make a bootable UBCD4Win Flash Drive, you need to use this FREE PeToUSB program (http://gocoding.com/page.php?al=petousb).
Extract the [3] files from the zip archive, run the PEToUSB.exe program; click the elipsis button [...], and navigate to the
C:\UBCD4Win\BartPE folder where the toolkit is stored.
Tick "Enable Disk Format", and "Enable File Copy".
Ensure that the memory key is inserted into one of the USB ports, then click "Start".
Click "Yes" on all the confirmation screens.
The USB Flash Drive will be formatted, so everything on it will be lost.
The process will take some time [15 min?].
Click "OK" when done.
The key is now ready for use, but the BIOS must be configured to put "USB-HDD" 1st in the boot menu, then "Save & Exit Setup".

------------------------------------------------------------------------------------------------------------------------

[atc_traffic856]

Thanks for your prompt reply, Sylvander.
The notebook that belongs to this person, has mention to me that he has the original XP disk, that he used to install the OS.
Now that I know this, and he is does not have too save files or what ever from the notebook; could I not do a complete install rather than go through all the necessary procedures to create a boot file within the program?
My question, is do i have to retrieve the necessary drivers from the Acer Travel mate 2310 and install them?

Thank you for your response Sylvander>

[Sylvander]

1. "could I not do a complete install"
You could, BUT...
(a) The above procedures are GREAT PRACTISE. :)
If you don't often get the opportunity to do this kind of thing, this is your chance to do it.
And if you did this kind of thing all the time, this would be quite routine.
I've found very interesting the experimenting I've done so far regarding this problem.
(b) Then there's the risk that a "repair" re-install, or a fresh new install might go wrong.
Hence it's smart to retreat only so much as is necessary and prudent.
You don't turn tail and run like blazes unless all is lost. :(
Like "We're doomed, we're all doomed!" ;)
(c) And a fix may [if unlucky it may not] be quite simple once you can see the BSOD STOP error.

2. "rather than go through all the necessary procedures to create a boot file within the program?"
I don't understand what this is? :confused:

3. "do i have to retrieve the necessary drivers from the Acer Travel mate 2310 and install them?"
Under what circumstances?
What are you thinking of doing that would result in you needing drivers?
A fresh re-install after a zero-fill and re-format of the Windows partition?

[atc_traffic856]

Thank you again>
Of course you are absolutely right, and I am of crse the type whom dwells in learning and more learning.
I believe I will try exactly as you said. Please for give my error referring to a boot disk with the program I download.
From my experience so far, which I must say that I am a novice with Laptop
OS systems// the past is when I removed Vista home or any other flavors of vista // and installed XP to replace it// I had to install all the drivers from the Laptop in concern / site> Of crse the laptops came with the Vista already installed .. so I guess every Laptop :: Sony Dell Toshiba what ever all have propriety for there machines. I did assume that the one I will try and fix was the same. Although this laptop from a friend of mind related he installed XP Pro on it when he purchased it. So I will also ask this question to you, if I were to remove a Vista OS from a relatively new laptop because I wanted too use XP instead I would not need to install the drivers/ and vise versa/
Let us say that the install would be a zero HD and a full install??
Thank you
LL

[Sylvander]

"if I were to remove a Vista OS from a relatively new laptop because I wanted too use XP instead I would not need to install the drivers"
That's beyond my range of knowledge and experience; never done it.

[jlreich]

Whichever OS you want to install you will need the drivers, chipset, video, LAN, sometimes storage drivers. If you can't find them at manufacturers website then you can verify your chipset and look for them at the chipsets manufacturers website. However, in my experience the video drivers are the hardest to come by since sometimes the video drivers are custom for the OEM and they maintain them. This has gotten much better over the last couple of years because standard video drivers have been used much more often.

The biggest problem is if you have a laptop that uses SATA hard drives but doesn't have native SATA support. If this is the case XP will not be able to see the hard drive during install. While vista may have drivers built in XP will not. This leaves you with having to buy a USB floppy drive so you can install the SATA drivers during XP install, if you can get them, or slipstreaming the drivers onto a custom install disk. If they had just made it so XP could get the drivers off a CD this would not have been a problem. :rolleyes:

[atc_traffic856]

Yes thank you Ilreich and now the question is or two questions>
One: I believe to install the drivers they also must be installed in a sequential way? Eg. Chipset, video, et-cetera?
Two: Using a USB drive any storage drive would do?? or am I wrong, and whilst the OS is being installed can I install the drivers at the same time?

Thank you Sylvander and Ilreich

[atc_traffic856]

I have been trying to use your criteria using your downloaded software//
Yes we can download it and manipulate all the necessary procedures for making it a bootable disk under a normal PC that has no problems.
What we can not follow is that you mention only operating and downloading to a normal running OS pc But so far it will not boot on the notebook with the continue restarting problem> Although I believe there is a step or two missing to enable a boot to a Laptop, correct me if I am wrong. We can boot from any Xp disk with no problems>> Your disk is really used after the fact of the parallel install whereas it can complete the edit of the registry???
Thank you please advise>>

[mjc]

UBCD4Win should be a bootable disk...just like the XP disk. If it doesn't boot, then it isn't made correctly.

[Sylvander]

1. "disk is really used after the fact of the parallel install whereas it can complete the edit of the registry???"
(a) YES...
The UBCD4Win having been made on some working PC which is running a suitable OS [Win2k, XP, Vista]...
And including the files from a suitable Windows installation disk [XP].
Should be able to boot on any suitable PC hardware [it includes drivers for a wide range of hardware items]...
And having booted on your problem laptop, it can remotely edit the registry of the Windows installation that resides on the C: partition on that laptop.

(b) What's the bit about the parallel install?
Did you do a parallel install?
You should do one or the other, but not both.
i.e. Either use the UBCD4Win to edit the registry...
OR...
Use a parallel install...
But not both.

2. "I believe there is a step or two missing to enable a boot to a Laptop"
(a) As MJC has said...
If the UBCD4Win has been properly made, then it aught to be able to boot properly on your laptop.
Provided that is, that your Laptop BIOS Setup Boot Menu has the CD-drive before the HDD in list. [It's setup to boot CD before HDD]

(b) Do you believe there may be a step or two missing in the instructions I gave for making the bootable UBCD4Win disk?
Having re-read the instructions...
After step (f)...
I should have explicitly said to click the "Build" button. :(
If you didn't do that there would be no "build" [no ISO file or whatever] to burn to disk.
Here are the online instructions. (http://www.ubcd4win.com/howto.htm)

[atc_traffic856]

We built 2 >> one to a disk/ the other to a USB storage sys>
And yes settings were always set too the CD/dr>
First case we booted Linux distro/ completed to a partition/ work back change the settings on Auto rebooting / booted normal start were able to read the blue screen>> /run msconfig/ INI file and change the boot loader>
That we received from the Manufacture Acer/ that gave us the info on correcting the bootloader.
All work well and thank you very much for all your patience and help.

[Sylvander]

Not sure I understood exactly what you were trying to convey above.

Lack of sentences and punctuation.

But I gather the laptop is now working normally, correct? :)

[atc_traffic856]

Thank you Sylvander
I am sorry for the terrible shortcuts in my last reply, I fell in a "short cut rut"
and it is a terrible habit, especially when it becomes where one does not understand you anymore.
What I meant in my last reply is that the two of us, downloaded the UBCD4WIN. We built two one to a CD Disk, and the other to a USB 8g storage disk.
We of course change the settings to enable the boot sequence from the CD Disk. But we did not try the UBCD4WIN disk. We tried a Linux Disk to see if we could see if the problem was hardware related rather than software.
And we were capable of booting the Linux Ubuntu Flavour of Linux with no problem. So far so good, then we change the settings from Auto booting.
The Linux was booted to a different partition. And from there we had no problem booting into the XP Pro OS. There was no Blue Screen message when we booted to XP. What I can not explain is why we were capable to boot into XP Pro?? What happen, to our problem, and what did booting from a Linux Disk do or change??. Now my next step is to use your UBCD4WIN for this will give me a chance to understand the program, it will also give me a diagnostic scenario, I assume. But I still want to know how and why this happen in the first place.
In other words why did I get this Blue Screen, all I know now is it was a software problem. Hopefully we have built the UBCD4WIN correctly: I will relate back the after trying the UBCD4WIN Disk.

Your Support is excellent, and again Thank you
Sylvander

[Sylvander]

1. "what did booting from a Linux Disk do or change??"
My guess is that Linux is loading a driver that's missing from Windows, or isn't being loaded by Windows at Startup.

[mjc]

Depending on what distro and file system on the hard drive, the liveCD could have detected an error on the hard drive and run fschk...the Linux chkdsk.

[atc_traffic856]

GNOME 2.23.91 with tons of bug-fixes and new features; X.Org 7.4 with Linux kernel 2.6.27 this one has better hardware support and numerous bug-fixes; encrypted private directory. Network Manager 0.7; DKMS, allowing kernel drivers to be automatically rebuilt when new kernels are released.Samba 3.2 with clustered file server support, encrypted network transport, IPv6 support; PAM authentication framework.
The above is the capability of the Ubuntu Linux Disk, and is the one we booted from if this helps anyone.
Tried the UBCDWIN4 and again it did not boot. But it is my fault for I think I made some errors, and I will try again to build it.
Thank you:

[atc_traffic856]

I would like to direct this too
Sylvander. I am about to copy the XP PRO files as suggested from the UBCDWIN4 site. Is it necessary to copy all the files from the XP PRO Disk?
And can you give me the best way to copy these files?
Thank you

[Sylvander]

1. "Is it necessary to copy all the files from the XP PRO Disk?"
No...
The UBC4WinBuilder.exe window will [after you've navigated to the folder above the i386 folder] find and use only the contents of the i386 folder.

2. "can you give me the best way to copy these files?"
That has already been explained in post #5 item 1(d) above. :(
Further explanation:
In the UBCD4WinBuilder.exe window...
Click the ellipsis button of the "Source" display box, and navigate to the folder immediately above the i386 folder that holds all the XP installation files.
Once you OK that choice the "Source" window should display the pathway/address of location.
[See the screenshot below of the "Source" display box - ignore the address shown in it, your address will be different]
When you click the "Build" button, the address shown in your "Source" will be where the program will look for the files.
It will use all the files it needs and no more.
.