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View Full Version : VPN troubles, just wanted to share an FYI


MarcusM
09-22-2008, 09:43 PM
Not sure if this is the right forum for this, mods feel free to move if not.

(running Windows Vista)
I have a VPN connection through work. It has worked ok for a while, but has seemed to cause some internet connectivity issues which were annoyances that I have learned to live with after numerous calls to our IT dept., my ISP, my wireless router manufacturer, etc.

Well, I was unable to connect to work via my VPN at all yesterday so I deleted the existing connection and reestablished the connection.

Now my problem is that when I am connected to the VPN, I am unable to access websites via my internet connection. Normally I was able to flip back and forth from the VPN to my connection with a click and was able to access websites from both places.

My work wasn't able to figure out what the problem was.

I contacted my ISP who said to contact my router manufacturer which I did. I talked to a rep through the live chat for about 45 minutes and he was unable to resolve the issue so I gave up on that and disconnected after I waited for a good 10 minutes and he didn't respond to my last question.

I did my own searching and one thing I found was go to the VPN connection's Properties>Networking tab, select Internet Protocol Version 6 (TCP/IPv6), click Properties, Advanced, on IP Settings tab, uncheck the box that says "Use default gateway on remote network", then OK, OK, and do the same for Internet Protocol Version 4 (TCP/IPv4).

I'm not sure if it's necessary to select both TCP/IPv4 and 6, but I did just to be sure.

This fixed the problem and I can now access websites via my internet connection while connected to the VPN.

I can't believe it took this much effort and wasted time and not a single person knew hot to resolve this, and I did a 10 minute search on google and found the fix. (Not to mention I know a tech guy who does freelance pc work who came over and couldn't figure it out either.)

Paul Komski
09-23-2008, 12:42 AM
I did a 10 minute search on google

Google has its detractors but I think it still rocks. Thanks for sharing.