View Full Version : Weird windows error!

09-29-2008, 03:18 PM
Just been getting this unusual error for the past couple of days.I tried to read about it online but most of the answers have been really confusing.So hopefully someone here knows whats happening!

Source : Event System
Category : 50
Event : 4609

The COM+ Event System detected a bad return code during its internal processing. HRESULT was 80070005 from line 44 of d:\comxp_sp2\com\com1x\src\events\tier1\eventsyste mobj.cpp. Please contact Microsoft Product Support Services to report this error.

No idea what has caused this.Even weird is the fact that I was away for the weekend and pc was off.But since I have restarted it,this error has surfaced!

09-29-2008, 05:55 PM
1. COM+-related events may be logged in Event Viewer when you install Windows XP Service Pack 2 and join the computer to a domain. (http://support.microsoft.com/kb/916254)
To resolve this issue, add the service account to the "Impersonate a client after authentication" domain policy. To do this, follow these steps:
1. Click Start, click Run, type secpol.msc, and then click OK.
2. In the left pane, expand Local Policies, and then click User Rights Assignment.
3. In the right pane, double-click Impersonate a client after authentication.
4. Click Add User or Group.
5. Type service in the Enter the object names to select box, and then click OK two times.
6. Restart the computer.

2. The COM+ Event System detected a bad return code during its internal processing. HRESULT was <error code> from line 44 of d:\nt\com\com1x\src\events\tier1\eventsystemobj.cp p. (http://www.eventid.net/display.asp?eventid=4609&eventno=1993&source=EventSystem&phase=1)

09-29-2008, 06:12 PM
The brief hunt I did seems to tie this particular error to malware...not so much that any files in the error message are infected (they could be, though), but rather a symptom of the infection, in general.

09-30-2008, 01:14 AM
Well,the Service account was already present in the both the Create Global & Impersonate Client policies and still the problem occured.And I tried removing & adding them again.Still get the same errors..

Will something like System Restore help solve the problem.Its kinda urgent as I require the pc for longer hours owing to assignments.Any further help possible please? :)

09-30-2008, 02:08 AM
Like I said above...that error seems to be an indication of infection.d

So follow the instructions here (http://www.pcguide.com/vb/showthread.php?t=60009)...

09-30-2008, 03:38 AM
Alright,I did the hijackthis test & these are the results.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:58:04 PM, on 9/30/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.20733)
Boot mode: Normal

Running processes:
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\Program Files\Agnitum\Outpost Firewall\outpost.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\TGTSoft\StyleXP\StyleXP.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Google\Google Talk\googletalk.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.2.2.28.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Skype Control Class - {9018F6A8-2495-45DF-9F16-C738F8F3C8FF} - C:\WINDOWS\system32\SkypeComm.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [OutpostFeedBack] C:\Program Files\Agnitum\Outpost Firewall\feedback.exe /dump:os_startup
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKLM\..\Run: [VIPv3_Auto_Update] C:\WINDOWS\VIPv3\CheckForUpdates.exe
O4 - HKLM\..\Run: [Vistadrv] C:\WINDOWS\VIPv3\VIPhd\vsdrv.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Outpost Firewall] C:\Program Files\Agnitum\Outpost Firewall\outpost.exe /waitservice
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O4 - HKUS\S-1-5-19\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'Default user')
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files\BitComet\tools\BitCometBHO_1.2.2.28.dll/206 (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{6AFFBFC1-132D-4CCA-8A2A-F15E04FFB9F5}: NameServer =,
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Agnitum\OUTPOS~1\wl_hook.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: OneStep Search Service - Unknown owner - C:\Program Files\OneStepSearch\onestep.exe (file missing)
O23 - Service: Outpost Firewall Service (OutpostFirewall) - Agnitum Ltd. - C:\Program Files\Agnitum\Outpost Firewall\outpost.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: StyleXPService - Unknown owner - C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe

End of file - 7906 bytes

09-30-2008, 05:21 AM
And I forgot to mention,that the error pops up as countdown timer giving me a minute before the pc shuts down!

09-30-2008, 07:16 AM
Yes, it looks like you are probably infected...

Is there any difference if you boot into Safe Mode?

09-30-2008, 07:18 AM
I ran the malware test I spotted in another thread here.Detected 7infections..I removed them all.After reboot,its been going fine (almost 3hrs).Fingers crossed :)

09-30-2008, 08:32 AM
Post the log...probably combofix? or MBAM?

09-30-2008, 01:15 PM
Logs from Mbam

Malwarebytes' Anti-Malware 1.28
Database version: 1223
Windows 5.1.2600 Service Pack 2

9/30/2008 1:56:04 PM
mbam-log-2008-09-30 (13-56-04).txt

Scan type: Quick Scan
Objects scanned: 47319
Time elapsed: 4 minute(s), 55 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{5b4c3b43-49b6-42a7-a602-f7acdca0d409} (Adware.OneStepSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{5b4c3b43-49b6-42a7-a602-f7acdca0d409} (Adware.OneStepSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\OneStepSearch (Adware.OneStepSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\R oot\LEGACY_ONESTEP_SEARCH_SERVICE (Adware.OneStepSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\OneStep Search Service (Adware.OneStepSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CLASSES_ROOT\regfile\shell\open\command\ (Broken.OpenCommand) -> Bad: ("regedit.exe" "%1") Good: (regedit.exe "%1") -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\explorer.backup (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.