HJT log -- monster slow PC!

[davidpat]

My PC is sick! I have been having issues with BSODs. The first one I believe was fixed by removing SpySweeper, but since I had ZA spyware running too it may have been a conflict...although I had them both running for years!
I'm not sure what was causing the second one, but then the PC started running slower than I ever saw. I noticed the CPU stayed at 100% no matter what was running. If I had a high runner and I killed it one or more other apps would ramp up to keep the CPU at 100%.
I also noticed that ZA was having issues starting up, so I uninstalled it and reinstalled it...during the reinstall it BSOD'd on me. I pulled it out again and downloaded AVG but it fails to install...now you know my sad story I need some help. I think my wife installed a game app that may have had some crap on it, or it could be the SKYPE I installed...HELP!!!!

Let me add a note...the AVG install failed, but as you can see in the HJT log there are parts that think they installed. Since it failed the install there is no UNINSTALL option so I'm not sure how to get rid of these bits and pieces.

I also noticed in my C: directory I have some files I've never notices before...they may or may not be related:
sqmdata00.sqm
...
...
sqmdata19.sqm
sqmnoopt00.sqm
...
...
sqmnoopt19.sqm


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:03:14 PM, on 11/4/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
D:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\kmw_run.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
C:\WINDOWS\system32\KMW_SHOW.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.quicken.com/investments/portfolio/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\sw g.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL (file missing)
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroFilterCheck] "C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe"
O4 - HKLM\..\Run: [kmw_run.exe] kmw_run.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [EPSON Stylus CX5000 Series] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIB VA.EXE" /FU "C:\WINDOWS\TEMP\E_SFF.tmp" /EF "HKLM"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
O4 - HKCU\..\Run: [Exetender] "C:\Program Files\Verizon Games on Demand Player\GPlayer.exe /runonstartup"
O4 - HKUS\S-1-5-19\..\Run: [Exetender] "C:\Program Files\Verizon Games on Demand Player\GPlayer.exe /runonstartup" (User 'LOCAL SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: vzTCPConfig - [url]http://www2.verizon.net/help/dsl_settings/include/vzTCPConfig.CAB[/url]
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - [url]https://activatemydsl.verizon.net/sdcCommon/download/DSL/tgctlcm.cab[/url]
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - [url]http://go.microsoft.com/fwlink/?linkid=39204[/url]
O16 - DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} (FunGamesLoader Object) - [url]http://gsn.worldwinner.com/games/v47/shared/FunGamesLoader.cab[/url]
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - [url]http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab[/url]
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - [url]http://photo.walgreens.com/WalgreensActivia.cab[/url]
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - [url]http://gfx2.hotmail.com/mail/w3/pr01/resources/MSNPUpld.cab[/url]
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - [url]http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1170428871314[/url]
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - [url]http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1170575460281[/url]
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - [url]http://www.worldwinner.com/games/shared/wwlaunch.cab[/url]
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - [url]http://ax.emsisoft.com/asquared.cab[/url]
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll (file missing)
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - D:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--
End of file - 6498 bytes

[mjc]

I have found this to be more annoying than useful...

O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

You are correct about AVG problems...it is partially installed, so run HijackThis again, system scan only, and then fix the following.

O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL (file missing)

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)

O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL (file missing)

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll (file missing)


Is Verizon your ISP?

Are these really needed?

O4 - HKCU\..\Run: [Exetender] "C:\Program Files\Verizon Games on Demand Player\GPlayer.exe /runonstartup"

O4 - HKUS\S-1-5-19\..\Run: [Exetender] "C:\Program Files\Verizon Games on Demand Player\GPlayer.exe /runonstartup" (User 'LOCAL SERVICE')

If not, uninstall them.

Get rid of these...

O16 - DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} (FunGamesLoader Object) - http://gsn.worldwinner.com/games/v47...amesLoader.cab

O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -

O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab


Is AdAware still installed?

If so, stop it and uninstall it.

If not fix this with HJT...

O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - D:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

Some of these, especially the AdAware one may need to be removed in Safe Mode...or by an uninstaller. Run any associated uninstallers, first.

Also, since you'll be without much in the way of protection...do this with the internet disconnected from this machine.

Also, your version of Java is a couple revisions out of date.

Your sqm files...they are related to Windows Live Messenger.

[davidpat]

How do I remove
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
do I just do it in HJT? I don't want to remove Skype.

Verizon is my ISP, but I don't have anything to remove...
Do I fix this in HJT too?

How do I remove
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - http://photo.walgreens.com/WalgreensActivia.cab
again...HJT?

What would cause ZA to have issue starting up and AVG from loading....I have to have a virus of sometype, don't I? I can't get on the web without a Virus Scan!

[mjc]

The Skype plugin probably doesn't have an uninstaller...remove it with HJT.

The same with the other items...the Walgreens one is an optional removal, it can be handy if you do a lot of photo uploads to Walgreens. but even if you do remove it, the next time you go to upload photos it will install the latest/greatest version anyway.

As to the ZA problem...no, don't have to have a virus for that to mess up, it is quite capable of doing that all on its own...usually by trying to run a bad/corrupt update (which is not an uncommon occurrence).

AVG, on the other hand...

AVG 8 has pretty much fallen from favor, because it has become too bloated...kind of resembles Jabba the Hutt, these days.

For a lightweight, small footprint solution, try Avast (http://www.avast.com/) or AntiVir (http://www.free-av.com/).

It wouldn't be a bad idea to run MBAM. Follow the instructions below and post that log.

How to run a scan with Malwarebytes' Anti-Malware

Download Malwarebytes' Anti-Malware from Here (http://www.besttechie.net/tools/mbam-setup.exe) or Here (http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html)

Double Click mbam-setup.exe to install the application.
Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

[davidpat]

Here's the MBAM log.
After uninstalling some stuff and running the MBAM it seems to be better, but still not good. The CPU usage seems to bounce around frantically and is still on the high side. Do you have any additional suggestions?


Malwarebytes' Anti-Malware 1.30
Database version: 1366
Windows 5.1.2600 Service Pack 3

11/5/2008 12:33:26 AM
mbam-log-2008-11-05 (00-33-25).txt

Scan type: Quick Scan
Objects scanned: 72307
Time elapsed: 3 hour(s), 40 minute(s), 10 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 7
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\eeshellx.shellext (Rogue.EvidenceEliminator) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{f272845d-cec2-4f95-92ee-6d08fdfbd471} (Rogue.EvidenceEliminator) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{87255c51-cd7d-4506-b9ad-97606daf53f3} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a7c6e906-b0b8-4810-ae82-71809ed409eb} (Rogue.EvidenceEliminator) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{0e6117e2-c367-4be3-8045-52669e71b5df} (Rogue.EvidenceEliminator) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Ext\Stats\{ce7c3cf0-4b15-11d1-abed-709549c10000} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\W MPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\David\Start Menu\Programs\Evidence Eliminator (Rogue.EvidenceEliminator) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\bitsadmin.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\RECYCLER\ADAPT_Installer.exe (Heuristics.Malware) -> Quarantined and deleted successfully.

[mjc]

MBAM looks like it removed bits and pieces of minor stuff left over from running other removal tools.

Post another HJT log...I want to see if all the stuff that was marked for removal has been removed.

[davidpat]

I've decided with all the issues I'm having I'm just going to do a clean install...thanks.
I drop something in the tip jar for the assistance...you guys need to make the link to the Tip Jar bigger...I had troubles finding it!

David