View Full Version : Can't Access a URL
army_eod
01-06-2009, 10:03 PM
New guy with first questions.
Here is my problem. Note that I have troubleshot with with both my wireless network and hardwired connection.
Bottom line: I cannot access a favorite website that I always could before.
I can access all other web sites.
The only software that I installed recently was: Garmin connection s/w and software to install a smart card reader and the associated software.
As I mentioned, I can access all sites but Midway USA.
Others have been able to access, so it is not the web site itself.
Any ideas????
I am using Windows XP.
Paul Komski
01-07-2009, 04:35 AM
The site needs javascript enabled but maybe you are getting some other specific message ??
You might want to try with an alternative browser such as Chrome (if running WinXP or above) or Mozilla Firefox if you are currently trying with Internet Explorer.
army_eod
01-07-2009, 07:21 AM
Paul. Tried with IE and Firefox and Java is enabled.
Thx
Paul Komski
01-07-2009, 07:29 AM
Does anything appear. Any messages?
BTW Java is not the same as Javascript.
army_eod
01-07-2009, 07:34 AM
Page not found.
Ping returns host not found
thx
army_eod
01-07-2009, 07:35 AM
javascript is enabled
Paul Komski
01-07-2009, 11:04 AM
What happens if you try to access
http://206.29.122.162/
and are you trying to access:
http://www.midwayusa.com/
What firewall are you running?
Do you have more than one computer (laptop maybe)?
army_eod
01-07-2009, 12:29 PM
What happens if you try to access
http://206.29.122.162/
and are you trying to access:
http://www.midwayusa.com/
Paul....veddy interesting....when I try your first address I get a screen of basic links to Midway USA. Looks like:
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But clicking on any link gives me the "Page not found error"
Paul Komski
01-07-2009, 02:21 PM
Either something is blocking the domain name or redirecting it but it can be accessed by its IP address.
Just as mjc asked, what firewalls do you have running? Also have you tried Chrome and/or Firefox to see if the problem is replicated there.
The other place to check is Internet Explorer's Tools > Internet Options > Security and see if any domains have been added to the restricted sites zone. You could also try adding http://www.midwayusa.com/ to the trusted sites zone.
army_eod
01-07-2009, 07:41 PM
Finally called the ISP.
I just changed providers and networks.
They said it is probably a DNS issue with Comcast and they should have it fixed in a day or so.
We will see..
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